Identifying the Right Product Knowledge Training Methodology for Your Business

InfoPro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Popular Training Methods to Consider.

What makes Product Knowledge Training a Game-Changer?

InfoPro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence.

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Skills, competencies, and moving forward

Clark Quinn

I was asked, recently, about skills versus competencies. The context was an individual who saw orgs having competency frameworks, but only focusing on skill development. But then I could see where the emphasis should be on skills, competencies, and moving forward.

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Product Training vs Soft Skills Training

Your Training Edge

Focus has increased over last few years for businesses to be able to more strictly cross-examine the ROI of the training and development being offered to their employees. Soft skills training like public speaking, communication skills etc. can be taken as “good to have” instead of vital component, and product training like quality control skills are usually viewed as a box ticking exercise, not always monitored at the workplace to assess value.

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Beyond Face-to-Face: Solving the Digital Practice Problem

Speaker: Bryan Naas, Director of Sales Enablement, Lessonly

Just like training and practice is the cornerstone of any top athlete or artist, the same is true in the workplace. But in the world of sales, practice is often restricted to conference room role-playing and in-person scenarios. Join Bryan Naas, Sales Enablement Director at Lessonly, to learn the tactics you can use to make digital practice a part of the fabric of your teams’ daily schedules.

Game-based Learning: Improving Skills Training

G-Cube

Game-based learning has become a popular trend, and HR managers enjoy maximum participation from such training programs. Games in eLearning are becoming one of the most successful corporate training techniques due to the fun components associated with it. Game-based learning also helps to strengthen the overall training experience by improving the understanding of the subject matter. 5 Reasons To Include eLearning Games in Corporate Skills Training.

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Why You Need to Invest More on Product Knowledge Training

InfoPro Learning

With demand for training outreaching supply by a widening margin, this puts tremendous pressure on L&D teams to invest in the right solution. so we have decided to only focus on one item in this article: sales training. There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training.

How Soft Skills training is beneficial for any workplace?

Indusgeeks

For most organizations, hard skills are head of the rundown while recruiting or while accomplishing the goals and objectives. They focus on performance and the amount of knowledge an employee has as these are few […]. appeared first on Game-Based Training.

Mad Skills – The Skill-Centric Approach

Gyrus

Mad Skills – The Skill-Centric Approach. At least, not now, in their current point of training. In a skill-centric program, Organizations can identify traits and aspects of successful members of their current competencies and roles, and address the precise capabilities that need to be established to excel within those positions. What do we mean when we say skill? Skill is a fairly loose term within the Learning and Development community.

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Webinar: The Hard Value of Soft Skills Training

eLearning Brothers

Time and again, employer surveys reveal what most training professionals already know: soft skills are crucial for developing new hires and emerging leaders in your organization. Soft skills such as effective communication, creative problem solving, and conflict resolution build teamwork and agility. So, why do so many organizations balk at investing in soft skills training? Check out all our soft skills training modules in our Customizable Courseware catalog.

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Developing a Results Driven Curriculum

critical skills needed to achieve a specific business. no practical skills they can implement. curriculum design in place that teaches and trains people on the skills they need. take on too much, so we’ll train 100 managers in. the training context and asking.

Learning to survive the tech skills shortage

Your Training Edge

The digital age has put the world’s small pool of skilled tech workers firmly in the spotlight. Especially in areas such as cloud technology, the shortage of skilled workers who can help administrate cloud products, develop infrastructure, and combat cybercrime is predicted to reach crisis point. Good training does cost money, but it’s an essential spend and considerably more efficient than subjecting your business to an endless cycle of hiring.

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How Knowledge Management techniques can be used to enhance training

Matrix

At its core, training is all about the transfer of knowledge from the trainer or instructional designer to the learner. While it sounds simple on the surface, the training process is anything but. Overall training programs. This is where knowledge management comes in.

Skills WANTED

eLearning 24-7

This post, though isn’t about leadership development, it is about digital and data skills, or more importantly, the lack thereof in today’s content, which will be needed in the coming years for all employees. . 50% in Hospitality, Retail and Telecom are concerned about their technical skill levels (HR Dive, 2019). The most important skill in tech leadership is scenario planning (Forbes, March 2019). Where is the content that trains people on technical skill sets?

The Importance Of Negotiation Skills

Your Training Edge

Your accumulated success will also depend on your negotiation skills. It is about research, knowledge of what you have to offer, reading the mind of your opponent, and causing him or her to think in a particular direction. It takes time to develop solid negotiation skills. Poor negotiation skills result in low-quality services, poor remuneration, and status. It means that your wealth, intangible, and intangible terms, will depend on your negotiation skills.

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The skills gap: technology first

CLO Magazine

Mind the gap: Whether it be skills, competencies or the space between you and the train, these gaps are critical to identify. The technical industries have been facing a skill gap for years, centered on the impending departure of our tribal knowledge.

Employee Training: When and When Not to Use AR/VR

InfoPro Learning

The use of AR/VR technologies is on the rise and they are making an impact on the world of corporate training. There has recently been a steady increase of their use in corporate training. According to an article by CNBC, several fortune 500 companies reported that they have been integrating these new technologies into their training programs and they are getting positive results. An example would be Boeing’s electrical AR training program.

What Are You Spending on Product Training for Your Sales Team? Double It!

InfoPro Learning

times more on sales training than they do on product knowledge training. While selling skills are certainly important, organizations will see exponential ROI from training sales people on what they’re actually selling. In the latest Tribal Knowledge podcast, Infopro Learning’s Nolan Hout shares insights on why business leaders should consider doubling-down on product knowledge training for their sales team.

7 Essential Skills & Training Tools For Trainers

TalentLMS

Have you hired someone to develop online training programs for your organization? Maybe you develop training yourself and are wondering if you could improve a few of your skills? And, are there tools of training and development you should know about? We’ll share some of the necessary training skills trainers should have to transfer knowledge and enjoy a successful career in the training business. Strong communication skills.

Skill-Based vs Knowledge-Based Online Training

ICDTranslation

As shared in Forbes , the current generation of digitally savvy students has been passively trained by years of social media, e-commerce and online entertainment to expect a high-level user experience in all their digital interactions, with no exception for their educational institutions. There are many forms of online training that you can choose from depending on your preferences. Knowledge-Based Learning Method. Why Use the Knowledge-Based Learning Method?

Employee skills development through Competency-based Learning

Wizcabin

Most top companies have a competency map that helps their HR teams to determine the precise skills, their workers already possess and the competency skills they lack. With competency-based learning, organizations can uniquely measure their employee performance, skills, and competencies.

Soft skills games can develop these 5 important skills

Indusgeeks

Soft skills are considered to be an essential characteristic for a person running an organization and also for employees working in the organization. According to Investopedia, Soft skills are considered to be a complementary trait to hard skills in the workplace that refers to a person’s knowledge and occupational skills. Soft skills are also called […].

What is a “Skills Matrix” Used for and Why Do You Need One?

Avilar

But with so many essential skills spread across so many employees, how can management know which employees have the skills they need to succeed and for the company to thrive? What is a skills matrix used for? What do you need to know about skills matrix tools? .

Top Management Skills of 2020

KnowledgeCity

Do you ever wonder what you could be doing to enhance your management skills but aren’t sure where to start? As the years go by, more and more talking heads seem to shout on the internet about the best leadership and management skills. In this post, we’re going to share with you the ways you can improve your management skills so that you can keep pace with the world’s top leaders. Why Your Management Skills Need an Update for 2020.

Knowledge is created, not communicated

The eLearning Nomad

He said that traditional pedagogy treats people like empty vessels to be filled with knowledge (the “banking” approach to education) and he called for an approach that treats the learner as a co-creator of knowledge. His techniques focus on facilitating groups that create knowledge together while they learn new skills. We can provide learners with information , not knowledge. I love this phrase.

Top Benefits of Knowledge Sharing Across an Organization

Your Training Edge

In the competitive world today, majority of the companies are gradually realizing the significance of knowledge sharing among individuals working within an organization. From sales and marketing to the customer services, knowledge sharing can boost every function within a company. Fostering a culture that promotes knowledge sharing can assist companies in filling information gaps, incrementing output, increasing innovation, stimulating leadership, and much more.

The Difference Between Knowledge and Skills

GO1

Knowledge and skills are two similar but separate terms that express two key elements of success in a situation or an accomplishment of a goal. Here are the Oxford Dictionary definitions: Knowledge – “facts, information, and skills acquired by […]. The post The Difference Between Knowledge and Skills appeared first on GO1 Learning. Education knowledge Skills training

Testing Employee Knowledge In Your Online Training Courses

Wizcabin

Well, one way to do an employee knowledge in your online training courses is by testing your employee knowledge through qualitative e-learning assessment. They help L&D professionals to measure employee knowledge , hence improving their productivity and proficiency. Let’s explore a few ways of testing your employee knowledge through qualitative e-learning assessment. They can also be useful for employees to improve their management decision skills.

Why soft skills are important in nursing training

Indusgeeks

Soft skills consist of communication skills, interpersonal skills, time-management among many more, it’s basically how well you work in the given environment and surroundings. Even if someone is great in their technical skills and knowledge but they are not good with their time-management or say communication and listening too, it becomes difficult for them to […].

Training Needs Analysis & Skills Gap Analysis

Ed App

Using the tools of skills gap analysis and training needs analysis / assessment can help ensure that you accurately measure your employees job performance. Here’s what they will mean in this article… What is a skills gap analysis ? Skills gap analysis examples.

Facilitating Knowledge Work #wolweek

Clark Quinn

This is very much based on Harold Jarche’s Seek-Sense-Share model for Personal Knowledge Mastery (PKM). We shouldn’t assume good research skills, and assist individuals in doing understanding what qualifies as good searches for input and evaluating the hits, as well as establishing and filtering existing information streams. I do believe there’s a role for L&D to look at these activities as well , and ‘training’ isn’t the solution.

Your Corporate Training Needs to Be More Engaging

KnowledgeCity

How much do you actively recall of that training? If so, this means that the company’s resources for education and training are essentially being wasted. Why Corporate Training Needs to Change. There are several reasons why most employee training events are largely ineffective.

What Are You Spending on Product Training for Your Sales Team? Double It!

InfoPro Learning

times more on sales training than they do on product knowledge training. While selling skills are certainly important, organizations will see exponential ROI from training sales people on what they’re actually selling. In the latest Tribal Knowledge podcast, Infopro Learning’s Nolan Hout shares insights on why business leaders should consider doubling-down on product knowledge training for their sales team.

Consider scenario-based microlearning for soft skills

CLO Magazine

Job success requires strong hard and technical skills, and strong interpersonal and people (or soft) skills. Hard and technical skills training involves imparting information, knowledge, facts and figures on a learner. Training an employee on the rules and regulations of appropriate conduct, how to use a new software program, or the technical and mathematical skills needed to conduct data science are examples.

Why Product Training is Essential for Sales and Customer Support

InfoPro Learning

If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough. Most sales-oriented businesses focus on training their sales staff on topics like how to find leads, how to nurture leads and how to close the deal.