Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.

How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team.

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What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.

Custom eLearning courses on product knowledge for a large insurance company in the US

Tesseract Learning

Custom eLearning courses on product knowledge for a large insurance company in the US. The post Custom eLearning courses on product knowledge for a large insurance company in the US appeared first on Tesseract Learning. Case Studies

Agile Microlearning Explained

knowledge and then develops an optimal training plan unique to that learner. rapidly and significantly improve initial learning and knowledge. of knowledge. an accurate sense of the learner’s true mastery of the knowledge. studying is spread out over time.

Cast Study Antworks

Tesseract Learning

The second layer consists of learning programs that provide learners with the required knowledge of the product and technology. The third layer consists of the knowledge layer, where in-depth knowledge of the product is provided to the learners ensuring expertise. July 3, 2019.

Study 52

Case Study: FinTalent

SmartUp

As part of the festival, PortfolioQuest, a leading transformation training provider for the banking industry, partnered with SmartUp – the award-winning knowledge sharing platform – to run the FinTalent competition. PortfolioQuest partnered with SmartUp to host the competition on their knowledge sharing platform. It allowed me to broaden my knowledge on the current financial technology and future plans for it.”. Click here to download a copy of this case study.

Case study: Walmart embraces immersive learning

CLO Magazine

They also demonstrated a 10-15 percent higher rate of knowledge retention compared with those in traditional training. The post Case study: Walmart embraces immersive learning appeared first on Chief Learning Officer - CLO Media. Technology Profiles & Case Studies

isEazy examples: Prosegur Case Study

isEazy

We love theory, but practical knowledge sometimes makes things a lot easier. That’s why we’re presenting you with one of our most interesting case studies , our project with Prosegur.

5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. According to a recent study, 86% of buyers are willing to pay more for great customer experience. While there are many components of customer experience, few are more important than product knowledge training. To learn more about product knowledge training visit infoprolearning.com.

Spaced Learning: An approach to increase knowledge retention at Maruti

G-Cube

One of the key results they were looking for was an increase in knowledge retention based on role, responsibility and KPIs. To increase knowledge retention, Maruti was looking for innovative ways to keep the enthusiasm alive of the learners.

Case study: PepsiCo leverages Minecraft for Lean Six Sigma training

CLO Magazine

Tapia tried delivering the content via live online classes, using PowerPoint decks, discussions and quizzes to transfer the knowledge. The post Case study: PepsiCo leverages Minecraft for Lean Six Sigma training appeared first on Chief Learning Officer - CLO Media.

Using Games to Improve Product Knowledge

Knowledge Guru

Product knowledge training is one of the most common types of training in many organizations. The problem with product knowledge training is that we need to take lots of it to really know the facts… but memorizing content is not fun to do. When the success of the organization is tied to how well people learn basic information, it’s worth investing in more substantial product knowledge training. Tips for Product Knowledge Training.

Reflection in action: A case for case studies amid COVID-19

CLO Magazine

We use hindsight to structure and codify knowledge gained in the past for the benefit of the future. The case study method, as a genre of teaching, injects an interactive element into an analysis of the past. There is a retrospective aspect to learning.

Case study: Training nurses in a pandemic

CLO Magazine

Sana is now working with teams at other hospitals to adapt the content for their language and practices, and to add additional content as knowledge about the disease evolves. “We The post Case study: Training nurses in a pandemic appeared first on Chief Learning Officer - CLO Media.

Acronym Irony – Chatbot Case Study

Mobile Coach

Case Study – Al: The Acronym Lookup Bot. Users can also add to Al’s library of knowledge by texting the keyword “New.”. The post Acronym Irony – Chatbot Case Study appeared first on Mobile Coach.

Tips for Better Learning: Test Your Knowledge!

KnowledgeOne

Test your knowledge by answering the following five questions. Taking notes by hand would even be beneficial for brain development and health, according to a 2012 study published in Trends in Neuroscience and Education. The post Tips for Better Learning: Test Your Knowledge!

Why Use Knowledge Checks in Your Corporate Training Program

TOPYX LMS

1 The source also reported that 74 percent of participants involved in another long-term study “assert that lack of training is the biggest hurdle in achieving their full potential at work.” Training is incredibly important to your employees.

Learning analytics examples: 5 case studies of data insights in action

Learning Pool

Case study 1: Measuring behavior change at InterContinental Hotels Group with xAPI. . Case study 2: City & Guilds use xAPI for predictive analytics and evidence-based recognition. . An interactive scenario then correlated confidence with explicit knowledge.

Why You Need to Invest More on Product Knowledge Training

Infopro Learning

There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Due to the increased competition and information availability, product knowledge training is more crucial than ever. But, doesn’t that mean I should spend less on product knowledge if my customers are already doing the research?”.

Gender in the Workplace Study

eLearning 24-7

This post covers what will be included in the study, what are some early takeaways, when the report will be published, and some additional information. There has never been a research study on gender in the workforce in the e-learning industry, and because the learning system drives the largest amount of revenue in the industry, I choose to focus on that segment first. . Additionally, I wanted it to be a multi-layered study, not just a bunch of data, but really a deep dive.

Study 52

Why study Commerce at Curtin University Malaysia?

Learnloft

There is no denying that the emergence of technology has also given rise to the inclusiveness of knowledge. So, why not study in Malaysia by selecting the world-reputed institutions? It helps them get practical knowledge of their respective field of specialization.

Study 30

Abstract of Study Related to Storytelling

Kapp Notes

Opening The Knowledge Guru with a story. This study looks at an oral presentation of content in both a narrative format and an expository format with a look at pacing as well. I also include some language from the discussion portion of the study as well. From the discussion of the article: Overall, the findings of this study support the claim that the ability. organization (and an important value of the present study) can be found in the constructionist.

Study 194

4 Big Advantages of Integrating Knowledge Management With eLearning

gomo learning

This guest blog post looks at the 4 main advantages of integrating knowledge management with eLearning and how this can help L&D teams and organizations train their people. In an eLearning context, knowledge management solutions can be invaluable, especially when it’s a complex eLearning program, possibly a blended learning program , that could or it’s hosted in a new system that learners might not be familiar with.

Financial Inclusion Certification Program – A Case Study

ID Mentors

It was a certification program that was to be designed for a rural Indian woman in North India, a majority of who would have at most studied up to Standard 12. What they lacked in formal knowledge, they made up for aptly with their earthy wisdom, which they had acquired through solid life experiences. In short, it would be safe to sum this up as a trip where knowledge met wisdom. © Crisil Foundation. The Challenge: A Leap of Faith. This wasn’t the regular vanilla project.

Case Study: HESTA

GO1

The industry super fund knows that supporting learning and development is integral to ensuring employees are equipped with the most up-to-date knowledge and the skills required to be leaders within their individual roles. The post Case Study: HESTA appeared first on GO1 Learning. Case Studies case study GO1 Premium SuperannuationHESTA is passionate about supporting employees to continue their personal and professional growth.

Why study Commerce at Curtin University Malaysia?

Learnloft

There is no denying that the emergence of technology has also given rise to the inclusiveness of knowledge. So, why not study in Malaysia by selecting the world-reputed institutions? It helps them get practical knowledge of their respective field of specialization.

Study 26

Testing Employee Knowledge In Your Online Training Courses

Wizcabin

Well, one way to do an employee knowledge in your online training courses is by testing your employee knowledge through qualitative e-learning assessment. They help L&D professionals to measure employee knowledge , hence improving their productivity and proficiency.

LearnTrends: Personal Knowledge Management

Experiencing eLearning

These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. Observe & Study. My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different. Idea from Will Richardson: what do you do when you read a blog post and come across an interesting few sentences? What do you do with that system?

The Adult Learner: Test your Knowledge!

KnowledgeOne

Do you know what informal learning and self-study are? Test your knowledge by answering the following five questions. C) The knowledge and skills taught must be related to and have a tangible, short-term impact on the adult’s professional or personal life.

Microlearning Case Study: Just-In-Time Information For Faster Learning

Adobe Captivate

An Informative Microlearning Case Study. Microlearning Case Study. To help you see the difference in the 2 approaches (macrolearning vs microlearning), I pick a microlearning case study featuring a course on professional skills training. This microlearning case study reflects how the learning path and the learning experience was updated as we transitioned the source content to microlearning. Approach 1: Macrolearning Case Study.

Learning Management Systems Promote Knowledge Sharing

TOPYX LMS

Some studies report the difference at 200% or more.” Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge sharing happens when information is voluntarily passed from one person to another, whether it is done so formally or informally. When a company’s culture is built on knowledge sharing, there is often a high level of trust among peers.

How Johnson & Johnson Uses Knowledge Guru to Drive Efficiency

Knowledge Guru

While research and case studies both demonstrate how effective serious games are when integrated into a blended curriculum, organizations need concrete examples that show what “success” looks like when using serious games. I interviewed Kristen Pela, Manager, Training & Communications, Talent Acquisition to learn more about their use of Knowledge Guru. What results do you hope to produce from Knowledge Guru?

Abstracts of Three Meta-Analysis Studies of Serious Games

Kapp Notes

A meta-analysis is a study of studies. It is a way of aggregating research data to make informed conclusions rather than relying on the data of one study. Consistent with theory, post training self- efficacy was 20% higher, declarative knowledge was 11% higher, procedural knowledge was 14% higher, and retention was 9% higher for trainees taught with simulation games, relative to a comparison group.

Brain, Learning and Neuroscience: Test Your Knowledge!

KnowledgeOne

Test your knowledge by answering the following five questions. D) For optimal results in lesson repetition, study in a concentrated manner over short periods of time at spaced intervals. The post Brain, Learning and Neuroscience: Test Your Knowledge!

Brain 52

Product knowledge: the more you know, the more you sell

Wranx

Why is product knowledge a powerful skill for salespeople to possess? A study found that found that 89% of customers get frustrated because they need to repeat their issues to multiple representatives. Moreover, another study found that 87% of customers think brands need to put more effort into providing a consistent experience. A high level of product knowledge, however, can prevent these frustrations. Product Knowledge Sales Training

Learning Management Systems Promote Knowledge Sharing

TOPYX LMS

Some studies report the difference at 200% or more.” Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge sharing happens when information is voluntarily passed from one person to another, whether it is done so formally or informally. When a company’s culture is built on knowledge sharing, there is often a high level of trust among peers.