Democratization of Organizational Learning

The Performance Improvement Blog

Organizational learning has, for too long, been owned by consultants and chief training and learning officers. Any effort to learn how to improve leadership, management, team building, communication, planning, or other organizational skills, has started with these external and internal gatekeepers. This has made learning generally inaccessible to the people with the greatest need. . Maximize organizational learning.

Organizational Learning Tools

The Performance Improvement Blog

What are the tools of organizational learning? As I’ve stated in a previous blog post , a high performing organization needs a comprehensive approach to learning and a set of tools to facilitate learning. A training program, or an educational event, or even a CEO’s speech about the importance of learning is not enough. These categories of learners and tools translate into a four by three matrix of learners and learning tools.

Organizational Learning & Improvement Challenges

The Performance Improvement Blog

If you need tools and experts to help you, go to Learning to be Great. Communication Employee Engagement Evaluation Leadership Management Organization Culture Organizational Learning challenges improvement learning performance survey What challenges do you face in your organization? Take this survey to identify the most serious ones, the ones you want to work on now.

Cultural Barriers to Organizational Learning

The Performance Improvement Blog

Some cultures support learning more than others. Some cultures stifle learning by marginalizing the training and development function, by discouraging risk-taking, by not rewarding learning, by not allowing opportunities for informal and social learning, and by undermining performance improvement efforts. It’s not that managers are sitting around discussing how they can prevent learning; this is rarely consciously intentional.

Organizational Learning Engineering

Clark Quinn

Organizational learning processes – across L&D, Executive Development, Leadership Development, and more of the roles in HR and talent management – are largely still rooted in both industrial era models and myths. We see practices that don’t make sense, and we’re not aligned with what we now know about how we think, work, and learn. And this is a problem for organizational success.

Assessing Your Organizational Learning Culture

The Performance Improvement Blog

To what extent does your organization have a learning culture? Using Edgar Schein ’s definition of organizational culture, you’ll want to know to what extent: Underlying beliefs and assumptions support learning in your organization. Values and principles drive learning in your organization. Employees and other stakeholders (suppliers, Board of Directors, customers) see the symbols and artifacts of learning and performance improvement.

Organizational Learning in Colleges and Universities

The Performance Improvement Blog

In order to change, colleges and universities must first learn; that is, acquire new organizational knowledge and new organizational skills. They must create an organizational routine of feedback, reflection, and active social learning. They need to learn how to examine what they do, compare that to what needs to be done, reflect on what they have learned from their actions, and make the needed changes in the organization.

How to Achieve an Organizational Learning Goal

The Performance Improvement Blog

You can apply these same principles to organizational learning goals. For individuals, teams, and whole organizations to achieve their learning goals, they need to develop supportive processes and relationships. And it’s not enough to select a method for learning. To apply and sustain that learning, you must also establish processes and relationships that support learning and application of that learning.

10 Principles of Organizational Learning DNA

The Performance Improvement Blog

How do we know if an organization has the “DNA” that predisposes it to organizational learning? Gary Neilson and Jaime Estupinan have been studying and writing about "organizational DNA" for the past 10 years. They explain the term this way: We use the term organizational DNA as a metaphor for the underlying organizational and cultural design factors that define an organization’s personality and determine whether it is strong or weak in executing strategy.

Force Field Analysis of Organizational Learning

The Performance Improvement Blog

learning) and the factors that block people from achieving that change. The table below lists forces that commonly drive learning in organizations and the factors that block learning in organizations. Lack of Leadership Support. Work vs. Learning. What are the factors that drive and block learning in your organization? Leadership Learning Culture Organization Culture Organizational Learning Teamwork Training

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. improve learning process.

Uberizing Organizational Learning – Thinking Beyond Courses

ID Reflections

We have to think agile, instant, accessible, contextual, micro-sized, real time… We need to uberize organizational learning. Uberization ” has taken off as the new term that according to me has come to stand for – disruption, innovation, lean operating model, harnessing of the affordances of the sharing economy, and a hyper-connected world driven by imagination and creativity where everything is a mobile-click away – including learning. Learning is no exception.

6 Barriers to Organizational Learning

WalkMe Training Station

The first article was titled “How ‘Learning Organizations’ Beat Natural Selection” After detailing the importance of a learning culture within a learning organization, I would like to briefly look at several barriers to organizational learning. Yet a setback, or we can even refer to it as failure, are really the major driver of adaptation, or organizational learning itself. Lack of Direct Leadership.

Organizational Learning Is A Social Act

CLO Magazine

We make many assumptions about organizational learning. On the surface we seem to know what organizational learning is: People attend programs or complete e-learning modules, they learn something new and they somehow become better. But this approach doesn’t represent how people in organizations actually learn. Hence we see massive failures across the board in the effectiveness of organizational learning.

Four False Assumptions About Leadership Development

The Performance Improvement Blog

Deloitte has identified “leadership development” as a major challenge for HR leaders in 2015. From this study, they conclude: Organizations around the world are struggling to strengthen their leadership pipelines, yet over the past year businesses fell further behind, particularly in their ability to develop Millennial leaders. We put them through intense one-shot programs and expect them to become high performers. and then applying that new found learning.

The Performance Management Myth

The Performance Improvement Blog

In an article for T+D titled, A Closer Look: Myths vs. Reality in Training , Pat Galagan presents a number of provocative challenges to popular assumptions about training and learning. One of these “myths” that grabbed my attention is, “Performance management can be improved by installing the right software to manage performance data or changing the way people are rated.” I’ve written previously about the importance of creating a learning culture in organizations.

Stop Training Leaders and Start Developing Leadership

The Performance Improvement Blog

[This post first appeared on the Learning to be Great Blog.]. Jessica Leitch, David Lancefield, and Mark Dawson, all of PwC UK, have identified “10 Principles of Strategic Leadership” that, when implemented, create the conditions for the development of strategic leaders. According to the authors, to create this learning culture, share responsibility so that employees can experience risk-taking. Accept failure, as long as it results in learning and performance improvement.

Benefits of Strategic Leadership Tools

The Performance Improvement Blog

Just as a carpenter wouldn’t build a house without a blueprint, saw, hammer, and screwdriver, a leader shouldn’t try to build an organization without the methods and processes that facilitate organizational learning and change. The task is no longer personal; it’s about following the tool’s process to achieve organizational success; it''s not about any one person’s agenda. Employee Engagement Leadership Management Organizational Learning Teamwork

Learning Organization is Culture, Processes, and Leadership

The Performance Improvement Blog

Organizational learning” and “learning organization” are terms that continue to be misused. It seems like these days any business, nonprofit, or government agency that provides training and education to its employees calls itself a learning organization. With the proliferation of elearning and mlearning, I’m afraid that more accessible training and education is being confused with learning. I interpret “environment” to mean organizational culture.

Essentials of Developing an Organizational Learning Culture

The Performance Improvement Blog

Are employees constantly looking for more opportunities to learn and grow both in your company and in other organizations? Are you not getting the impact on organizational performance that you would like from current training programs? If you answered “yes” to any of these questions, you would benefit from learning how to create and sustain a learning culture in your organization.

Keep Growing Your Organizational Learning Pyramid

CLO Magazine

An Inclusive Learning Growth Pyramid. Some organizations provide myriad opportunities for learning at different levels of the organizational pyramid. An inclusive learning pyramid would help employees at every level to learn the relevant skills and grow to the next level. Careers are no longer narrowly defined by jobs and skills but through experiences and learning agility.”. Onboarding forms the base of the inclusive learning growth pyramid.

Survey of Organization Performance Challenges

The Performance Improvement Blog

Leaders today face many challenges in facilitating organization performance improvement. Fifteen of these problems are listed in a survey of organizational performance challenges. Survey of Organization Performance Challenges. If you wish to find resources that can help you with any of the challenges listed in the survey, go to Learning to be Great. . Organizational Learning Tools. Tools of a Learning Organization.

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A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

Throughout last year I used this blog to illuminate important leadership and management issues. The topics ranged from creating a learning culture to increasing employee engagement to improving organizational communication to evaluating executive coaching, and more. Here are the links with a short excerpt from each post: How to Create a Learning Culture in Organizations - Organizational learning is not about training.

The Unexamined Leadership Program is Not Worth Doing

The Performance Improvement Blog

If you’re not going to evaluate a leadership development program, don’t do the program! I’m talking about a systematic, evidence-based look at why it was done, what was done, how it was done, what happened as a result, how it can be improved, and what the organization learned from the process. Validation that the correct learning solution has been identified and suggestions for programme improvement. I would add: Reinforcement of learning.

Rapid Performance Improvement: The Two-Minute Drill

The Performance Improvement Blog

Most organization change efforts fail because they lack clarity of focus, leadership, a sense of urgency, a solid plan, preparation, the right people, the right resources, execution and follow-through, measurement and feedback, and organizational learning. Longenecker in a workshop on “rapid performance improvement.” If the quarterback provides the necessary leadership, the team is often successful in scoring during those final two minutes.

Key Elements of a Learning Culture

The Performance Improvement Blog

A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe asking tough questions about the purpose and quality of what they are doing for customers, themselves, and other stakeholders.

Improving Communication in High Performance Organizations

The Performance Improvement Blog

The communication problem bucket is very large, making it quite easy to pour most organizational concerns into it. Planning for Organizational Change. Building Support for Organizational Change. Organizational Transparency. Building Trust in Leadership. Bill Smith, VP of Sales at High Tech Inc, and his leadership team, had gathered feedback from customers and concluded that the sales department needed a major reorganization.

ASTD Webcast on Manager's Role in Employee Learning and Performance Improvement

The Performance Improvement Blog

I did a webcast for the American Society for Training & Development (ASTD) on the topic of the manager’s role in employee learning and performance improvement. First, I defined learning in organizations as “acquiring and applying the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.” Supporting learning is not in addition to a manager’s job; it IS a manager’s job.

No Time to Learn

The Performance Improvement Blog

One of the concerns that worry training and learning professionals most about leading culture change in their organizations is that managers will say that they don’t have time to facilitate and support employee development. These managers don’t value learning. Maybe there was a time when you could learn a set of skills in your youth and then build a career around those abilities. The only way to keep pace and maybe even get ahead of the curve is to keep learning.

Do You Have a Learning Culture? (Part One)

The Performance Improvement Blog

Culture used to be considered a byproduct of organizational life. So, how do you know what kind of culture you have and, if you want to create a learning culture, how do you know when you have one? Taking a cue from Shah, here are some espoused values (not necessarily values in use) and instinctive reactions that indicate either the presence or absence of a learning culture. Both reactions are reasonable, but one is indicative of a learning culture and the other is not.

This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

The Purpose of Business is Learning. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective. To survive and thrive today, industries need innovation which is essentially about learning. Companies must learn more deeply about their customers and markets. Training Is Not Learning. Work is No Longer Work .

Demystifying Working Out Loud

Learnnovators

In this post, I want to demystify working out loud and highlight the organizational as well as personal growth that accrues from the practice. It has helped me to develop my personal learning network (PLN) and enabled my PKM. It is perfectly possible to share one’s experience over a “lunch & learn” session; however, if that session can also be aired on Hangout, the impact is amplified tenfold.

Why Your Organization Needs a Learning Culture

The Performance Improvement Blog

A learning culture is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe challenging the status quo and taking risks to enhance the quality of what they do for customers, themselves, and other stakeholders. They want to learn!

16 Signs of a Learning Culture

The Performance Improvement Blog

How do you know your organization has a learning culture ? How will people be learning? While a learning culture is an environment that’s always being developed, certain signs indicate that you are making progress. In a learning culture…. Leaders are communicating the importance of learning (acquiring new knowledge, skills, and capabilities) and holding managers accountable for learning and applying that learning to making a difference for the organization.

Learning to be Great Organizations

The Performance Improvement Blog

In a previous post , I wrote about the importance of democratizing organizational learning. I argued that organizations need to be continuously learning for the purpose of improving performance and achieving business goals. And in another post I wrote that for this to happen, organizational leaders need tools. That is, they need methods for learning from the organization and for learning how to learn from the organization.

PwC Canada Strives for a Learning Culture

The Performance Improvement Blog

If you’re looking for examples of companies that are striving to create and sustain a learning culture, PwC ( PricewaterhouseCoopers LLP) of Canada should be on your list. I recently had the pleasure of speaking about the importance of a learning culture to the Edmonton meeting of The Conference Board of Canada’s Council for Learning and Leadership Development. Incorporating structured learning routines into our working practices (e.g.

Can People Learn and Improve? Yes or No?

The Performance Improvement Blog

A learning culture is an organizational culture in which beliefs, values, and artifacts support employee learning, In terms of beliefs, research is showing us that what people believe about the potential of themselves and others has a profound impact on organizations. Whether people have a fixed mind-set or a growth mind-set seems to make an important difference in their learning behavior. They provide opportunities for employees to learn and improve themselves.

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