More on Re-evaluating Evaluation – Jack Phillips and ROI

Dashe & Thomson

I just realized that I haven’t included a single word about Jack Phillips , who introduced Return on Investment (ROI) as Level 5 to Kirkpatrick’s Four Levels of Evaluation. My first exposure to Phillips’ ROI—although I didn’t realize it at the time—was through a colleague who introduced me to Kirkpatrick’s Four Levels. Years later, I realized that she had skipped Kirkpatrick’s Level 4: Results and substituted Phillips’ ROI.

Showing the ROI of key programs on a budget

CLO Magazine

Crisis Leadership Measurement Coronavirus covid-19 data analysis learning ROI Phillips ROI MethodologyWe know the situation you are facing with the COVID-19 crisis. Budgets have been cut or are under scrutiny. The talent development team is challenged with showing the value of key programs, particularly the important, expensive programs involving a lot of people. At the same time, you don’t necessarily have the resources to devote to a comprehensive evaluation. So, what can you do?

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Leadership Development: The Six Best Practices

Josh Bersin on Enterprise Learning

In our recent study, High-Impact Leadership Development: Trends, Best Practices, and Industry Solutions , we identified the best practices and the top providers in leadership development. Our study covered all aspects of leadership development and evaluated a number of HR consultancies. With rich data in hand, we revealed six best practices in leadership development that.

My 15 favourite Australian e-learning bloggers

E-Learning Provocateur

This community promotes thought leadership in L&D. Wendy Phillips – Wendy develops e-learning at one of the biggest telcos in the Asia-Pacific region. Fay Moore made my day when she nominated me for the Versatile Blogger Award. I’m still unsure as to whether this is the blogosphere’s version of a chain letter, but in any case it gives me a good excuse to: A) Thank Fay for her support, and. B) Promote other bloggers.

ROI Goes to School and Church

CLO Magazine

The Phillips ROI Methodology is a 10-step process organizations can use to show the value of programs and initiatives. Additionally, we are working with a large protestant church organization that has adopted our ROI Methodology as the framework and evaluation approach for its leadership center. Phillips, Ph.D., Phillips, Ph.D., Tags: accountability , Phillips ROI Methodology , religious organizations , ROI , ROI Methodolog , school systems.

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3 Brilliant Leadership Lessons from the Best Coach in College Football


Finally, Athletic Director Terry Don Phillips made a high-pressure decision to accept the resignation of well-known coach Tommy Bowden, and promote an internal assistant coach named Dabo Swinney. Fast-forward 7 years; Dabo is not only one of the best football coaches in the country, he is a fantastic example of what leadership is all about. Here are three brilliant leadership lessons we can all take away from Coach Swinney. Online Leadership Programs.

Stepping Up to the ROI Challenge

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. And the authors of an October 2016 article in Harvard Business Review referred to leadership development programs as the “great training robbery.”. Some estimates put the annual investment in leadership development in the U.S. Jack J.

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How do you measure how training creates value? – The 7 learning principles

Learning Wire

The Kirkpatrick/Phillips model shows us how and why to assess training outcomes. Instead of a set of data, it involves a chain of measurable proofs of benefit, as shown in the Kirkpatrick/Phillips pyramid. The Kirkpatrick/Phillips pyramid identifies five dimensions that form a sequence: What is the value created for my company? According to Phillips (2012), intangibles are benefits that cannot be given a monetary value. Phillips, 2006).

Do You Have a CEO-Friendly Scorecard?

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. Phillips is president and CEO of the ROI Institute. Commentary & Opinion Homepage Commentary & Opinion Measurement Association for Talent Development CEOs leadership role in learning learning scorecard measurement reaction ROI InstituteJack J.

Matching Military Veterans With Business Veterans

CLO Magazine

But a report conducted by Phillip Carter and Cathy Barrera shows that veterans tend to leave their first jobs out of the service faster than non-veterans, indicating that they take the first job available rather than the “best fit” role. While veterans may have developed strong leadership skills during their time in the military service, many of the soft skills they have acquired do not transfer easily into the civilian workforce, Cloetingh said.

Timing is Everything Series: Part 6 Structured vs. On-Demand Learning

Infopro Learning

Long-Term Leadership Development. Sources: Phillips, J. Timing is Everything Series: Intro , Anxiety , Information Overload , Knowledge Formation , Optimum Performance , Growth , Stagnancy , or Decline , Structured vs. On-Demand Learning, ( Download the complete white paper ). Structured vs. On-Demand Learning.

Evaluating Training – Capturing the Benefits Aspect of ROI

Obsidian Learning

The Phillips ROI Methodology took this model a step further, adding the ROI calculation as a fifth level. The fact is that changes in context such as leadership, teamwork, attitude and a happier work atmosphere are often desired to achieve things such as reduced turnover, greater productivity and better teamwork. New post Evaluating Training – Capturing the Benefits Aspect of ROI on Obsidian Learning.

4 Critical Factors for Evaluating a Learning Company

Obsidian Learning

Co-authored by Adam Lowry and Carl Phillips (both are project managers at Obsidian Learning). New post 4 Critical Factors for Evaluating a Learning Company on Obsidian Learning. As many of our past blog posts demonstrate, talent and creativity are a big part of what happens at Obsidian. But as much as we are passionate about applying both to create effective learning experiences, we also understand that there must be a business case for choosing a learning company.

Objectives are the Objective

CLO Magazine

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. Leadership development is often the area where this is ignored. A good leadership program should start with a business measure such as a key performance indicator that a leader needs to improve and that can be changed with their team using the leadership competencies. Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute.

Learning for Leaders: 3 Tips for Your eLearning Coaching Courses

eLearning Brothers

Leadership is a much sought-after quality in the business world and one that any ambitious career person should hope to obtain. Having good coaching skills and encouraging others to foster leadership traits within themselves creates a culture of self-motivated and persuasive minds, allowing for creativity and hard work on the scale of an entire company. To plant the seeds of leadership in your company, consider creating an Coaching eLearning crash course for your training program.

Why Don’t Businesses Measure Training ROI?


Without input from others in leadership, or a lack of company goals, you team is left to create their own. There’s no easy fix to a lack of resources within your department, but turning to other departments to get leadership buy-in is a great first step. .

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Here’s the latest thinking on measurement, analytics and reporting

CLO Magazine

Other measures recommended for disclosure by large organizations include leadership trust, time to fill vacant positions, percentage of positions filled internally and diversity of the leadership team. Ken Phillips, founder and CEO of Phillips Associates, (not related to the ROI Institute’s Patti or Jack Phillips) is doing some exciting work using microdata to reduce the scrap rate and increase application. It is an exciting time to be a learning professional.

Ten People Every Learning Pro Should Know

Mike Taylor

Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results Dana Gaines Robinson, James Robinson, Jack Phillips Partricia Phillips & Dick Handshaw. John Hagel is a top voice on 21st-century information-age institutional leadership and important concepts including accessing and working with knowledge flows.

Unicorn is now part of The Access Group!

Unicorn Training

Investment will ensure a rapidly expanding content library that will build on existing Training, Compliance and Risk Management solutions for multiple industries beyond the leadership position Access now holds in Insurance and Financial Services. Peter Phillips, CEO of Unicorn also shares, “We see Access as the perfect home for our customers, solutions and people.

Increasing the Value of Your Organization’s Training Investments

Beyond Campus Innovations

Whether as broad as training in management and leadership, or as narrow as a topic such as customer service, organizational training that carries the components identified under Best Practices above, will facilitate positive employee contribution while also more likely than not to have college credit value. Bolling, J, Phillips, M. & Increasing the Value of Your Organization’s Training Investments.

Learning Styles and E-Learning

eLearning 24-7

Peter Phillips, a pioneer in e-learning development tied to instructional design believes that learning styles and perspectives to exist. Maybe you have an audio book/e-book on leadership development, while at the same time offer a micro-learning video on leadership development or a mini simulation tying what they learn and apply it to a real-life scenario (Scenario Based Learning).

Learning to Learn from Evaluation of Learning

The Performance Improvement Blog

The Kirkpatricks have four levels, the Phillips have ROI, and Brinkerhoff has the Success Case Method. If you want to get the most out of programs intended to improve leadership and management, the evidence suggests that you must follow-up with an assessment of learning and of the application of that learning. Each approach to evaluation of training has something to contribute to assessing the impact of formal training on employee learning.

The Inclusive Training Model for Training Retention

Training Industry

ROI experts Jack and Patti Phillips argue that this increased attention is a result of training sponsors who apply pressure on training professionals to focus on measurement and evaluation. The Performance Support Philosophy Performance support philosophies focus on experiences on the job and are perhaps best typified by the efforts of Morgan McCall and his colleagues at the Center for Creative Leadership, who promote the 70/20/10 technique.

CFO, Friend or Foe?

CLO Magazine

For example, show the results for a major leadership development program at the impact level. CFOs may have no idea how to connect leadership development to a financial ROI, but chances are, you do. Phillips is the chairman and Patti P. Phillips is president and CEO of the ROI Institute.

Building a Better Working World

CLO Magazine

From left: Simon Berridge, Jan Cannon-Bowers, Christiana Zidwick, Brenda Sugrue, Eric Ellefsen, Shawn Phillips. Recognizing that high-performing teams drive competitive advantage and that workplace learning is a key differentiator between businesses that thrive and those that do not, EY leadership hired the company’s first global chief learning officer, Brenda Sugrue. Under Sugrue’s leadership, EY also has implemented SuccessFactors Learning, a new global LMS.

Evaluation and ROI in Compliance Training

Interactive Services

Many also use qualitative indicators, such as talent recruitment, leadership trust, and employee engagement. There are some widely-used evaluation models, including Kirkpatrick’s Four Levels of Evaluation , the Phillips ROI Methodology and Bersin’s Impact Measurement Framework that you might want to incorporate into your compliance training initiative. If your organization has what you believe to be a world-class compliance training initiative, then congratulations.

Outstanding Achievement Joy for Unicorn's Henry

Unicorn Training

"The industry's best kept secret" is how judges described Unicorn Training's Henry Phillips as he won the ‘eLearning industry award for outstanding achievement – individual’ at the 2012 eLearning Awards at London Marriott Hotel Grosvenor Square last night (Thursday 8 November).Technical Technical Director, Henry, is a founding director of Unicorn and has continued to be a core member of the leadership team for 20 years, including three highly successful years as managing director.

Free learning & development webinars for September 2020

Limestone Learning

Effective action on DEI takes leadership, technology and measurement using best practices that are available to organizations today. In workplaces, organizations have been getting high marks for inclusive leadership. “ Chestnut, tree, nature ” by Holger Schué is licensed by Pixabay.

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Start with the End in Mind

CLO Magazine

This approach is advocated by all the leaders in our field including Jack and Patti Phillips, Jim and Wendy Kirkpatrick, Roy Pollak, et al. Let’s first consider the type of learning that can contribute to your organization’s goals, such as sales training, cost reduction, quality improvement, employee engagement and leadership improvement efforts. Jack Phillips introduced the level 5 measure of ROI to address this issue.

The Discussion Continues on Impact and ROI

CLO Magazine

Most L&D departments are also responsible for leadership development, which is sometimes itself a business goal. Jack Phillips asked CEOs what they most wanted to see from L&D; more than 90 percent said impact, and more than 80 percent said ROI. We continue October’s discussion this week on ROI (level 5) and impact (level 4). Some argued ROI was unnecessary, too confusing or just too complicated.

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10 New Years Resolutions for Learning and Development Professionals


We’ll continue to use our agile, user-centered design approach to build bespoke products and experiences that will equip our workforce with the capabilities and knowledge to maintain a leadership position in digital commerce.” “Signify (the new company name for Phillips Lighting) is in the midst of disruptive change, and we are changing the way the learning function operates to align with the speed of our business.

The Wolf of Warfare

CLO Magazine

At the age of 45, Wolf enrolled at the University of Virginia and earned her master’s degree in education, followed by her doctorate in educational leadership. Despite these challenges, Wolf said she feels fortunate to have clarity in her mission, thanks to ManTech CEO Kevin Phillips’ 2020 strategic plan. And she’s got her own unique leadership style. The path to chief learning officer is often an unconventional one. Karen Wolf’s journey is especially compelling. “I

What can L&D learn from the UK election results?

Unicorn Training

Unicorn CEO Peter Phillips explores some of the parallels between the recent UK General Election, and themes of engagement, communication and social influence in learning.The recent election outcome in the UK defied every major opinion poll and made fools of most of the media experts.

Free L&D webinars for December 2019

Limestone Learning

How do you better ensure manager and leadership engagement? In this session, Dr. Patti Phillips, CEO, ROI Institute, Inc., Wednesday, December 4, 2019, 10AM – 11AM PT: How to Jump-Start Recruitment and Development of Women Leaders Gender equity in corporate leadership is proven to improve business results, but most employers struggle to hire and retain women for key senior leadership roles. “ Candle, meditation, trinity ” by Daniel Wanke is licensed by pixabay.

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Free L&D webinars for October 2019

Limestone Learning

Tuesday, October 1, 2019, 9AM – 10AM PT: Demonstrating the ROI in Leadership Development Organizations worldwide spend billions on leadership development; yet, for many organizations, little evidence exists that those investments are paying off. Join Patti Phillips, CEO of ROI Institute, and Katharine Aldana, Learning and Development Design Manager for Verizon, as they demonstrate how you can show the impact and ROI of your leadership development programs.

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