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Myths, Monsters & Performer Support

Living in Learning

Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. Training as a profession has always sort of been in a “sales” role.

PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

Living in Learning

LMS Market Trends revealed 48% of organizations desire a "new or different learning technology" and nearly half (47%) are at least seeking to "revise their current learning strategy". Why revise learning strategy? Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy.

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Designing a Performance Support Program for a Global BFSI Leader

Infopro Learning

They understand that for real change to occur learning must be a continuous process and in order for that to happen, they need performance support to help facilitate the transfer to learning. Stage 1 Online Learning. Stage 2 Performance Support System.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ THE JOURNEY: In today’s business environments where: ‘Learning at the speed of need’ is the most crucial factor for success. Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses). How are embedded performance support solutions being used in workplaces around the world?

Assembling the Performance Support Strategy Puzzle

Living in Learning

Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy.

THE EVOLVING FACE OF EMBEDDED PERFORMANCE SUPPORT

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. The best you can do is position them where they can find what they need to know when they need to know it.” – Seymour Papert THE JOURNEY: In today’s business environments where: ‘Learning at the speed of need’ is the most crucial factor for success. Performance Support – the Secret of L&D Success? :

Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

To provide adequate support for these learners, trainers need strategies that help them commit knowledge and skills to memory, as well as find and locate key information at the moment of need. When to Provide Performance Support. This is where performance support comes into play. Performance support is a critical piece of a learning strategy, but only if it is used to support important, not frequently accessed knowledge and skills.

Introduction to Performance Consulting

Infopro Learning

In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting. But, what exactly is performance consulting? What is performance consulting? Performance consulting is a process that produces business results by improving the performance of people in an organization.

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies.

Use Performance Support Tools (PSTs) to Enhance Your Workforce Performance

Adobe Captivate

Performance Support Tools (PSTs) can add a significant amount of value to an organization’s learning strategy. They provide an option for employees to learn and work at the same time and help organizations reduce the cost of training while increasing productivity and performance. It is increasingly being used to extend discrete, formal training through a learning path that provides these assets within the learner’s workflow.

9 Formats of Performance Support Tools (PSTs)

EI Design

Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. Essentially, Performance Support Tools help in bridging the gap between knowledge acquisition and knowledge application. PSTs and Learning & Perform

What Is Performance Support And Why Should You Use Performance Support Tools?

Adobe Captivate

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. According to the 70:20:10 model for Learning and Development, we learn: 70% from on the job experiences (experiential learning).

Learning Strategy Issues

Clark Quinn

The top question that emerged had to do with how to support effective search (after I expounded on problem with the notion that it all had to be in the head). The next question was how to move from a training to a performance culture. The solutions offered included coaching, supporting the importance of self-learning ( meta-learning , yay!), The third question was about ensuring quality in a localized learning environment (e.g. meta-learning strategy

Issue 131

Tips for Managing Performance Improvement

Infopro Learning

I have been pondering on the topic-Performance Improvement. For those reasons, it greatly motivates me to witness this transition from a conventional training mindset to that of a performance improvement mindset. More often than not, organizations seeking to solve a performance issue resort to Training as a solution without analyzing the nature of the problem. Here’s where Performance Improvement, also referred to as Human Performance Improvement (HPI) , comes into play.

Why your Business needs an LMS for Performance Support

ProProfs

Are you aware how do employees in an organization learn? The 70:20:10 model for Learning and Development states that individuals acquire 70% of their knowledge from job-related experiences, 20% from interactions with others and a mere 10% from formal educational events. I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. How Performance Support is Different from Formal Training.

5 Steps to Deliver Performance-based Learning for a Successful Training Strategy

G-Cube

For organizations, whether large or small, managing workforce performance is a daunting task. The focus is to deliver performance-based learning solutions that boost workforce engagement, training ROI, and organizational productivity. Effective performance management serves as a viable solution to ensure that learning aligns with pertinent training needs and performance goals. Key Steps to Deliver Performance-based Learning.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. And we see a trend to provide more options for learning within the work environment and the workflow. Technologies : Lots of different techs to support an ecosystem.

Performance support tools for learning – a decentralised strategy

Connect Thinking

A couple of weeks ago I blogged about social media tools for learning , and made the statement that such learning strategies are usually best managed decentrally. However, the sense of community generally required for social media to become imbedded in an organisation means those that understand user needs and behaviours should be the ones charged with driving a social media strategy. The same can be said about role-based performance support tools.

Performance Support in 2015

Tony Karrer

The Big Question for May is Learning Technology 2015 – it asks what we expect workplace learning technologies to look like in 2015. I definitely want to include Performance Support as part of the discussion. In a post on my CTO Blog , I talked about Match Performance Support ,the performance support that goes along with many matching solutions such as in eHarmony. tools designed to support learning?

Support for moving forward

Clark Quinn

I have to admit I’ve been a bit surprised to see that movements towards improving elearning and learning strategy haven’t had more impact. On the learning design side, e.g. the Serious eLearning Manifesto and our Future of Work project, it still seems there’s a focus on content presentation. And similarly with learning strategy, so despite the Revolution , it doesn’t appear that there’s any big move in L&D to take a bigger perspective.

What Is Performance Support And Why Should You Use Performance Support Tools?

EI Design

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. According to the 70:20:10 model for Learning and Development, we learn: 70% from on the job experiences (experiential learning).

Three Ways to Use Microlearning to Upskill or Reskill Your Workforce

Dashe & Thomson

As a learning strategy or approach, microlearning delivers short (10 minutes or less), focused training and performance support. Performance support. Performance Support ELearning Visual Design Video & Animation Microlearning Upskilling Reskilling

A Case Study on Microlearning as Performance Support to Reinforce Existing Training

Adobe Captivate

In this blog, we will discuss the microlearning case study that illustrates how we’ve developed and delivered microlearning course/application as performance support to reinforce existing training. Microlearning is a modern instructional design strategy that: Aligns with the modern, tech-savvy workforce with shorter attention spans. Focusses on one specific learning outcome. Provides just-in-time performance support to reinforce learning and improves retention.

Creating Games for Learning: Strategies for Learning in a ‘Different’ Way

G-Cube

Game-based Learning (GBL) has been making a strong foray into the world of corporate training in the past few years. They are interactive – drawing out even the most reluctant learner to experience, do and learn. But can this medium be really effective for learning, a medium which predominantly caters to entertainment? We explore some strategies – with suitable examples and evidence – that make GBL effective, thus answering this question in the affirmative!

Games 216

LEARNNOVATORS PARTNERS CII TO CONDUCT WORKSHOP ON “E-LEARNING STRATEGY & IMPLEMENTATION”

Learnnovators

Learnnovators, a leading provider of innovative e-learning solutions, conducted a workshop on “E-Learning Strategy and Implementation” in association with Confederation of Indian Industry (CII), Southern Region. The workshop, conducted on 29th January 2016, sought to inculcate the right way of thinking and approaching a learning project, starting from setting goals, right up to evaluating the results of the learning program. Chennai (India).

Free Guide to Blended Learning Strategies

Convergence Training

Traditionally, blended learning has meant using both instructor-led (or similar face-to-face) training along with online learning (typically in the form of elearning). And there’s evidence to show that blended learning leads to improved learning outcomes. Overall, these meta-analyses found that eLearning tends to outperform classroom instruction and, blended learning (using both online and classroom instruction) creates the largest benefits…”.

Elements of Blended Learning Strategies

Origin Learning

Blended learning is a powerful approach to make training an inherent part of corporate culture. Not only does it reduce the reliance on traditional classroom training, it also makes sure that learning is an all-time, enterprise-wide activity which learners can undertake at their own pace. Today’s blended learning strategies focus on how to combine the various learning techniques to achieve the overall aim of knowledge building. E-Learning. M-Learning.

How to Set a Foundation That Supports Employee Learning and Performance Improvement

EI Design

The investment on employees’ professional development (learning and performance improvement) helps organizations retain talent and get more committed employees. In fact, more than 40% of employees maintain that they are likely to stay longer with an organization if they see a steady investment on learning that leads to performance improvement. Work with a Bigger Picture – Use the Learning and Performance Ecosystem Based Approach.

7 Ways Online Training Can Fill In Performance Gaps

Infopro Learning

In this article, I’ll explore 7 ways that online training can help you fill performance gaps in your organization. How Online Training Can Fill In Performance Gaps. Performance gaps are the thorn in your company’s side. LMS reports and online learner data sheds light on the specific performance issues that your employees face on a regular basis. Unfortunately, this typically involved a steep learning curve and costly mistakes. Learning Strategy

Use Performance Support Tools (PSTs) to Enhance Your Workforce Performance

EI Design

Performance Support Tools (PSTs) can add a significant amount of value to an organization’s learning strategy. They provide an option for employees to learn and work at the same time and help organizations reduce the cost of training while increasing productivity and performance. It is increasingly being used to extend discrete, formal training through a learning path that provides these assets within the learner’s workflow.

Is Now the Time to Revisit Your Learning Strategy?

Innovative Learning Group

Adding A New Delivery Method Will Impact Your Strategy. I recently finished conducting a review of the technology sections of a client’s comprehensive learning strategy. Looking back on this effort, I was surprised to see how many parts of the strategy needed to be revised when a new delivery method was added, in this specific case, custom e-learning. So, how does adding a delivery method impact a learning strategy?

Thinking e-learning strategy? Think video

Connect Thinking

If you are embarking on an e-learning strategy to support the way your staff learn and access information, think video. Three types of video for learning. What do you need to support a video strategy. The quality you are striving for your video strategy will influence the equipment you purchase. Before embarking on an expensive e-learning strategy, think about what video can offer your staff development.

Essential Social Learning Features Supported By Modern Learning Management Systems At The Workplace

G-Cube

Today, organizations realize the potential of delivering e-learning experiences to boost employee engagement, retention and workplace productivity. Earlier, the social capabilities of Learning Management Systems (LMSs) were not so useful, because no one knew how to deploy and support them. Today, LMS vendors are shifting towards social media platforms to leverage the benefits of social learning for the modern workforce. Benefits of Social Learning for Modern Workforce.

Successful Product Training Through e-Learning: Strategies For Success

G-Cube

Complementing classroom training with robust e-learning is a possible solution that reaps many benefits for organizations, irrespective of their varying product lines and audience profiles. It is true that e-learning is an effective learning medium yet, it is important to create learning solutions that align to the needs of the learners. Also, many learners have little exposure to technology-aided learning.