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Customer Education ROI Metrics: Customer Ed Nugget 5

Talented Learning

Countless ROI metrics can measure the results of customer education efforts throughout the relationship lifecycle. Which metrics should you choose? Find out in this brief Customer Ed Nuggets podcast

Metrics 66
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Top 10 Learning Systems 23-24

eLearning 24-7

The Top 10 Awards of Learning Systems 2023-24, that are one part fully independent, one part global in reach, one part in-depth analysis and one part analytics based upon everything you can imagine and more (not Gen AI though, it’s way too new, into the space).  Why haven’t I heard of this system on your list?

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Speaking the language of your business peers through the right success metrics

CLO Magazine

This means that learning and development metrics need to evolve beyond vanity metrics that fail to show learning’s true impact on business performance. This is where a close partnership with the heads of other business units will prove invaluable as they often have access to data that learning may not always see.

Metrics 99
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Top 20 Enterprise Learning Systems 2022

eLearning 24-7

The same can be said for Enterprise Learning Systems. Anyone can mention they are Enterprise, and that their learning system is for “Enterprises”, but finding the best of the best of those, isn’t so simple to quantify, let alone clarify. Employees will use whatever learning system you give them.

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Home Built or Commercial for your Learning System

eLearning 24-7

There are two types of learning systems. I’m not talking about an LMS, LXP, combo, TDP, or EXP (drop the name on that), learning platform, or “We are not an LMS, and anyway, they are a dying breed” (I’ve written that is far from true). What I am referring to, is commercial or in-house.

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Q&A from Vendors – Learning Systems Edition

eLearning 24-7

As part of my process, I weigh the factors, including UI/UX, functionality, forward-thinking, pricing, support, training, and business culture (which is rarely considered but very visible when you talk to the salesperson or hear what is happening behind the scenes). Skills are the best in the industry (Cornerstone Learn).

vendor 77
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Top 10 Learning Systems for 2021

eLearning 24-7

For those new, each year, I publish what I see will be the top 10 systems for the coming year, based on a set of criteria (which will be listed shortly). When a system says they are forward-thinking, a roadmap really comes into play. Without content, you are not a learning system, you are an internet page from 1993. .