ROI of continuous training: HR Directors’ unsolvable problem?
AUGUST 1, 2019
Jack Phillips then completed this model in the 90s in order to calculate ROI, with a 5th layer. ’ The HR Director : ‘ In order to improve the return on investment of continuous training I can use digital learning tools. ’ The Chief Learning Officer : ‘ How can I measure my coworkers’ real learning impact? Learning, learning tools, content, pedagogy, trainers, senior executives are also playing an important part in this cycle.