Impact and ROI of Learning: Worth Pursuing or Not?
CLO Magazine
JULY 12, 2018
Instead, they call for showing the alignment of learning to business goals, focusing on easier-to-measure participant reaction, amount learned and application (levels 1, 2 and 3, respectively, of the Kirkpatrick Model/Phillips ROI Methodology) and finally focusing on employee engagement with learning (consumption of learning and completion rates). The primary reason is that senior corporate leaders like the CEO and CFO want to see it and so should the department head and program director.
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