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10 Customer Service Coaching Tools

Ed App

If you want to build a dialogue-based lesson to emulate different customer service scenarios, then all you have to do is choose the Chat template and input your desired customer service simulation. . Customer Service Coaching Tool #4 – Zoho Showtime. With Zoho Showtime , coaching your customer service agents is as easy as 1-2-3.

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10 LMS Providers

Ed App

All thanks to the microlearning design in EdApp courses, which prioritizes delivering highly-targeted lessons and removes all the unnecessary, overwhelming information. . Gamification in EdApp lets you apply exciting game elements to your lessons, add leaderboards for friendly competition, and give rewards to boost motivation. .

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10 Training Record Management Tools

Ed App

Training Record Management Tool # 3 – Zoho Showtime. Zoho Showtime is a training record management tool that helps you better run and manage your workforce training and development programs. This workforce management tool reduces the time needed when conducting performance reviews, which is great for managers with busy schedules.

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10 free HR software

Ed App

This course offers seven lessons on team building: increased productivity, confidence, teamwork, communication, company-wide integration, encourages creativity, and increased collaboration. 9) Zoho People Plus. Zoho People Plus is another HR solution that offers a free tier.

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10 Knowledge Management Software

Ed App

With these tools, you can share knowledge among colleagues, provide feedback on lessons, and collaborate on different projects with ease. Knowledge Management Software #3 – Zoho Showtime. Cost: Free. Highlights: Authoring tool, course library, forums, discussions, analytics dashboard.

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Connect LearnDash To 300+ Apps!

LearnDash

Perform actions in third party applications based on LearnDash activities: Trigger actions in other applications when someone enrolls into a course, completes a course, completes a lesson, completes a topic, passes a quiz, fails a quiz, or completes a quiz. Add users to the CRM platform of your choice (Salesforce, Zoho CRM, SugarCRM, etc.)

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Friday Finds — Learning Transfer, Working Memory, Portfolio Tips

Mike Taylor

Even in bad situations there are lessons to be gleaned if you are looking for them. Marketing Plus by Zoho is a marketing tool for driving engagement with multiple touchpoints. We’ve been getting a bit more practice looking for silver linings lately than we would like. I hope you have a great weekend. Thanks for reading.