The Building Blocks of a Successful e-Training Program
AUGUST 26, 2013
Develop a set of metrics. Metrics are measurable performance parameters that can be used as feedback to evaluate the training results, to help refine the implementation strategy and to keep the training initiatives on track. Make sure that the metrics are closely correlated to the fundamental business goals that are being addressed. This is especially true for web-based applications that are to be installed on the client’s web server.