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How to Easily Create Powerful Customer Education

Spark Your Interest

Examples of academies include software products and services such as Canva, Techsmith, and Miro. Find a mentor. Miro – A Start-Up Tech Company Example of Customer Education. Miro provides an online visual collaboration platform or whiteboard. Miro provides a lot of customer education. A Miro Academy.

Custom 188
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Effective learning is like a good cup of coffee. It’s all in the blend.

Learning Pool

We used Google Hangouts for our live sessions, G+ as a discussion platform, Miro (a virtual whiteboard) for facilitated brainstorms, and Google Chat and Slack for quick messages. We were also each paired up with a more experienced LD to act as a mentor, with whom we could discuss the material covered that week.

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The Rise of Social Everything

Marcia Conner

When Faith LeGendre, senior global consultant for customer advocacy in Cisco’s collaboration software group, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. They have shared and learned together ever since.

Social 100
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The Rise of Social Everything

Marcia Conner

When Faith LeGendre, engagement manager at Cisco, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. A virtual water cooler becomes a gathering place to share ideas and ask questions beyond the limits of formal organizations, company meetings, or classrooms. Social Learning.

Social 40
article thumbnail

The Rise of Social Everything

Marcia Conner

When Faith LeGendre, engagement manager at Cisco, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. A virtual water cooler becomes a gathering place to share ideas and ask questions beyond the limits of formal organizations, company meetings, or classrooms. Social Learning.

Social 40
article thumbnail

The Rise of Social Everything

Marcia Conner

When Faith LeGendre, engagement manager at Cisco, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. A virtual water cooler becomes a gathering place to share ideas and ask questions beyond the limits of formal organizations, company meetings, or classrooms. Social Learning.

Social 40
article thumbnail

The Rise of Social Everything

Marcia Conner

When Faith LeGendre, engagement manager at Cisco, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. A virtual water cooler becomes a gathering place to share ideas and ask questions beyond the limits of formal organizations, company meetings, or classrooms. Social Learning.

Social 40