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Role of L&D in the 21C Workplace

ID Reflections

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. Refer to Ross Dawson’s The Future of Work for a detailed overview.

Roles 167
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Building a Performance Ecosystem

CLO Magazine

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.

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Determinism, Best Practice, and the ‘Training Solution’

Performance Learning Productivity

Cynefin is a sense-making model – where patterns emerge from the information and data – that explains how to respond to ordered and disordered systems. Clark’s diagram here gives a clear view. None of the recommendations include formal training.

Solution 196