What does change(d) look like?

Clark Quinn

I’d expect to see more performance support, easily accessible via user-centric portals and search and delivered when and where needed. Employees would be tightly coupled to their work teams, and more loosely coupled to their communities of practice. Teams would be diverse and flexible, and group work would be the norm. Managers would be playing a leadership and mentoring & coaching role rather than a directive role.

Change 135

Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Things are moving faster, and organizations have to be more nimble, responding to changes in their audiences, competitors and the context of work. The Performance Ecosystem Optimizing performance is about matching technology support to the ways employees naturally work.