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What does change(d) look like?

Clark Quinn

I’d expect to see more performance support, easily accessible via user-centric portals and search and delivered when and where needed. Employees would be tightly coupled to their work teams, and more loosely coupled to their communities of practice. Teams would be diverse and flexible, and group work would be the norm.

Change 173
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Building a Performance Ecosystem

CLO Magazine

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.