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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

I was there for about three or four years and I had managed to take a team that should have been high performing and I just drove them into the ground,” Jon said. “It We also touch on his efforts at Discover to rethink and expand tuition assistance programs from a benefit to an asset. The only problem? It just was really unpleasant.”.

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Putting People First

CLO Magazine

Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. Kaplan moved into the corporate world, taking a position writing software-development training materials for PeopleSoft.

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