6 Strategies to Reinvent the Way We Lead

CLO Magazine

Redefining accountability metrics for how we measure and reward high performance cultures. Most of them are viewed as cost centers — fringe activities associated with compliance, representation and reputation management — rather than profit centers that enable sustainable growth through opportunities previously unseen.

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

I always like to work on project where there are clear metrics that are the focus at the end of day (see Data Driven ). However, this metric is far too hard to directly measure and impact and thus we might say that there are intermediate factors such as customer satisfaction (based on surveys), recent contact, staff knowledge, etc. In my blog, I was focused on metrics that would help us to understand, manage, and improve the networked (or social) learning eco-system.


Jay Cross

1 most influential management thinker in the world.&# Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented. reputation management. ( Fortune Magazine ). The Times of London calls C.K. Prahalad “the No. I wouldn’t argue. And he’s about to contribute another important idea to business.