Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? REPLAY THIS WEBINAR NOW! In other words, according to Gallup research , engagement metrics matter. 3 Powerful Engagement Metrics. Truthfully, there is no magic one-size-fits-all metric. However, we do recommend that customer-focused professionals consider three broader engagement metrics. REPLAY THE WEBINAR NOW!

WEBINAR: Tracking Learning Metrics that Matter


What Learning Management Metrics really matter to your company? Please join us for this fun and informative webinar! The post WEBINAR: Tracking Learning Metrics that Matter appeared first on PlatCore, LLC. Join us to learn the first step to getting core insights on your training program. We will show you ways to align with the larger KPIs of your company, including three case studies for improving: Employee Retention. Risk Compliance. Operational Efficiency.


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3 Essential Metrics to Improve Training Measurement


While Training Orchestra and Watershed support a number of business scenarios, the following metrics are the essential stepping stones to sound decision-making as it relates to measuring the effectiveness of your classroom training investment. Watch this recorded webinar and Q&A session with Watershed's Andrew Downes and Training Orchestra's Pam Boiros, as they explain everything you need to know about building a learning tech stack.

Get Data Smart: How to Measure Effectiveness Using Learner Engagement Metrics

Leo Learning

In a recent webinar , our team of learning consultants explored with the senior data analyst from the InterContinental Hotels & Resorts Group’s (IHG) how they are measuring the impact of learning. Examples of IHG’s Learner Engagement Metrics. You will hear in the webinar that IHG already had a small learning analytics team in place. Watch the Webinar.

[On-Demand Webinar] The State of Customer Education: Trends and Benchmarks Report

Speaker: Sandi Lin & Linda Schwaber-Cohen

In this webinar, Skilljar CEO Sandi Lin shared learnings from Skilljar's recent study and her insights on the state of Customer Education. She dug into key findings so you can benchmark against industry trends and understand how your strategy and metrics compare.

WEBINAR: Deliver Training for the Hybrid Workplace


Register and get access to a pre-release of our latest eBook, Building your Employee Learning Metrics. The post WEBINAR: Deliver Training for the Hybrid Workplace appeared first on PlatCore, LLC.

Free L&D webinars for April 2020

Limestone Learning

There are tons of free webinars this month to keep you connected with your communities of practice. This webinar builds on the “Building the Case and Demonstrating the Impact of Internal Coaching Programs” webinar held in November 2019. In this webinar, hosted by Cheryl Lasse, Managing Partner at SkillDirector, and Lesley Roddam, Customer Success Manager at SkillDirector, you’ll learn how to: Create a thriving competency-based learning initiative. Webinars

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How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? RSVP FOR OUR JANUARY WEBINAR! So it’s not surprising that customer metrics are featured in many CEO scorecards. But which customer metrics matter most? Creating a Customer Value Metric: 3 Variables. Typically, organizations focus on these underlying metrics: Revenue per customer.

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

When getting started, be sure to define success metrics to benchmark at the outset and measure over time. RSVP FOR OUR FEBRUARY WEBINAR. REPLAY THE WEBINAR NOW! REPLAY THIS WEBINAR NOW! I love metrics. What success metrics are important for you to measure? Several other metrics reveal strong adoption of online learning content. Good stuff… Here’s another metric that’s really exciting for us. JOIN OUR FEBRUARY WEBINAR.

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

RSVP FOR OUR MARCH WEBINAR NOW. REPLAY THE WEBINAR NOW! Within only a minute, these executives could view the latest key metrics. REPLY THE WEBINAR NOW. JOIN OUR MARCH WEBINAR. RSVP NOW FOR OUR MARCH WEBINAR. 5 must-have metrics for every executive dashboard. RSVP NOW FOR THE WEBINAR. WELCOME TO EPISODE 35 OF THE TALENTED LEARNING SHOW!

The Modern Essentials for Sales Onboarding Effectiveness

Speaker: Mike Kunkle, Founder & Sales Transformation Architect, Transforming Sales Results LLC

Traditional sales onboarding methods have not produced a strong return on investment or moved the needle on the sales metrics that matter. Then join sales transformation expert Mike Kunkle for this webinar (where your questions are welcomed and expected) and learn how to: Make onboarding more efficient (shorten ramp-up times) and more effective (improve post-onboarding sales results).

Upcoming Webinar: Developing a Compelling Strategy for Your Education Business

Web Courseworks

A Sneak Peek at an Upcoming Webinar with Tagoras on March 26, 1 pm Eastern – In just two weeks, Web Courseworks will join Tagoras for a webinar on Developing a Compelling Strategy for Your Education Business. I have a strong interest in joining Tagoras for this webinar because of how impactful an education business strategy can be on the entire lifecycle of educational products. The first sentence of the webinar description mentions “strategic thinking and agility.”

Free L&D webinars for March 2020

Limestone Learning

And March is full of such extras — in the form of free webinars. In this webinar, hosted by Lori Weyant, Sr. Monday, March 9, 2020, 11AM – 12PM PT: Demo: Capturing Knowledge Has Never Been Easier (Free for ATD members) In this webinar, presented by Sundeep Patel, Founder & CEO at iorad, you’ll learn about why iorad is such a powerful tool that quickly captures and shares digital processes throughout an organization. In this webinar, presented by Ray Jimenez, Ph.D.,

Free L&D webinars for October 2019

Limestone Learning

Why not check out a free webinar? Rich Lanchantin, CEO at Qstream, will get practical during this webinar and share some success stories of innovative and outcome-driven approaches to learning program design and delivery. If you’re tired of putting out the same kind of content and want to infuse some fun and tech in your work, start by attending this tips and tricks webinar. In this webinar, you’ll receive: What it means to work from common experience and common language.

Measurement Matters: 3 Data Analytics Lessons to Remember

Talented Learning

Imagine how much more you could achieve by investing some time and effort to put metrics on your side. Here are three of the most memorable examples: Lesson 1: Find Your “North Star” Metric. But just because you can track many metrics doesn’t mean you should. RSVP FOR THE APRIL WEBINAR NOW! Isolating the one metric that matters most to your organization may not be easy. Each of us worked toward performance metric s tied to that central objective.

From Sales Enablement to Sales Performance: Moving the Needle on the Metrics That Matter

Speaker: Mike Kunkle, Founder & Sales Transformation Architect, Transforming Sales Results LLC

What’s missing is a clear focus on driving measurable improvement in sales performance and the expertise required to truly move the needle on the metrics that matter. Then join sales transformation expert Mike Kunkle for this webinar (where your questions are welcomed and expected) and learn: How sales enablement is being defined today (and how it should be).

Free L&D webinars for June 2019

Limestone Learning

Why not check out a free webinar or two and find some new work hacks to make your summer productive and fun? Tuesday, June 4, 2019, 10:00AM – 10:30AM PT : Master Class: How to Benefit from Meaningful Learning Assessments & Evaluations Education uses the five-letter grading system because it’s a metric of achievement that’s easy to recognize and transfer. Tune into this webinar to see how. Webinars

Performance Improvement Strategy: Webinar Digest

Web Courseworks

This webinar was a team effort by Tagoras and Dr. Andy Hicken from Web Courseworks. In this Performance Improvement webinar, Andy kicks off the session by giving a list of key terms in the field of Performance Improvement. Metrics : What’s most important to measure? Metrics. Don’t miss our fall webinars, learn more and register today by clicking the image below! The post Performance Improvement Strategy: Webinar Digest appeared first on Web Courseworks.

Free L&D webinars for December 2019

Limestone Learning

December is notoriously busy, but if you find yourself with a free hour, why not check out a free webinar? In this webinar with Becky Pike Pluth, President and CEO, The Bob Pike Group, you’ll: Examine four vital signs of participant-centred training. Perfect for LMS Administrators, this webinar will provide you with the best practices to follow before, during and after the launch of the Totara Learn LMS. Webinars

Learning Measurement Webinars


If so consider some of these free webinars that will share timely and relevant insights to help your team re-imagine learning measurement. This webinar will highlight an approach to measuring micro learning and informal learning in general. The webinar will also provide insight as to how to capture this data, transform it into measurable indicators and to tag the information in the most meaningful ways.???????. We hope to see you on these webinars!

Leveraging Training to Go Beyond with Sales Enablement

Speaker: Matthew Hawk, VP of Instructional Design and Training Delivery, Synchrony

Whether you’re pitching a new training program, improving your onboarding process, or working to move a key metric, the trick is to optimize content creation and deployment for maximum results. In this webinar, Matthew Hawk, VP of Instructional Design & Training Delivery at Synchrony, will lay out a schematic for Sales Enablement, and demonstrate where training should fit in your overall strategy.

Free L&D webinars for September 2019

Limestone Learning

But it’s always worthwhile to make time for learning, and this month there’s a great selection of free webinars to support you in your business goals. In this webinar you will learn: How people fuel their careers and build their skills in 2019. Join Shawna Corden, Owner, Shawna Corden Coaching and Webinars, to learn: Why coaching works. Webinars“ Branch, tree, leaf ” by günter is licensed by Pixabay.

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What is Prescriptive Analytics and Why Should You Care?

Talented Learning

Let’s start with a quick introduction to the three key types of analytics: RSVP FOR OUR MARCH WEBINAR NOW. Think of monthly sales reports, web traffic numbers, leads generated from a marketing campaign, customer churn metrics and the like. REPLAY THE WEBINAR NOW! RSVP FOR OUR APRIL WEBINAR. Replay this webinar: Bridging the Learning Analytics Gap: How Guided Insights Lead to Better Results. REPLAY THE WEBINAR! REPLAY THE WEBINAR NOW!

Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

Talented Learning

RSVP FOR OUR APRIL WEBINAR! REPLAY THIS WEBINAR NOW. JOIN OUR APRIL WEBINAR. RSVP NOW FOR THE WEBINAR. WELCOME TO EPISODE 36 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page.

Free L&D webinars for November 2018

Limestone Learning

One-hour webinars can be a great way to keep on top of L&D information, and they’re also a nice change of pace. In a few weeks a major study will be released in partnership with PwC and CECP on purpose and fulfillment, replacing engagement as a new metric for success. In this webinar you’ll learn how to: Drive meaningful results with your frontline leaders. Improve performance on key metrics. Learn to cut through the fog of metrics. Webinars

What does your learning campaign look like? – webinar wrap-up

Brightwave Group

The webinar presented new ideas for how spaced learning campaigns can be employed to truly engage learners and deliver lasting behaviour change. The webinar’s theme was chosen on our current understanding that, as L&D content becomes better and better, it comes ever-closer to competing with the giants of the digital attention economy. Our webinar presenters come from diverse backgrounds in the digital communications sectors.

Learning and Development Webinars


The below learning and development webinars feature speakers from leading companies like Cisco, Dell, T-Mobile, Caterpillar, and Baker Hughes, and cover a variety of topics, news, and best practices specifically geared toward learning and development. The premise for this webinar is that the business conditions at Charter Spectrum are not unique. This is part 2 in the webinar series. The post Learning and Development Webinars appeared first on Xyleme.

Free L&D webinars for June 2018

Limestone Learning

June is chock full of free webinars to help you find new solutions. This webinar will help participants learn from the presenter’s 20+ years of stories, examples and experience of coping with the unexpected in facilitated events, equipping them with tips and tools to avoid similar mistakes. In this webinar, participants will learn key actions L&D can take to promote ethical leadership in their organization. Diversity metrics that support recruiting efforts.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

There are several reasons why: RSVP FOR OUR JANUARY WEBINAR! • When software is free, you have to make money with services. What do you think are the most important customer education metrics? It helps to map metrics to stages in the training management process. Here are three key metrics: 1) Enrollments. Yeah, those are phase two metrics, where you want tie training to an outcome, and you have to define that outcome precisely. REPLAY THE WEBINAR NOW!

Free L&D webinars for October 2018

Limestone Learning

This month’s crop of free webinars is full of them. Step into my parlour ,” said the spider to the fly, “these webinars will inspire and motivate you!” This webinar will reveal five key strategies to implementing a successful training program that positions managers to engage, develop, and retain top talent. Return on investment (ROI) is a single metric that can answer that question in terms that resonate with decision makers. Webinars

Top 8 Mistakes To Avoid When Hosting An Online Training Webinar


Before you do, read this article to discover the top 8 mistakes to avoid when hosting an online training webinar. . What To Avoid When Hosting An Online Training Webinar. Online training webinars are an engaging and interactive addition to your online training program. Here are the top 8 pitfalls to be aware of when hosting an online training webinar , as well as tips to avoid them. A truly effective online training webinar is targeted.

Telling the Story of Learning’s Value while Continuously Improving Impact


Continue to advance your learning measurement acumen by attending our next free webinar on February 10. The webinar will focus on using evaluations to find evidence of learning impact. Sign up for this webinar at [link].

Free L&D webinars for April 2019

Limestone Learning

If you’re looking for a quick way to plug into some new productivity ideas, check out these free webinars for April. April 10, 2019, 10:30AM – 11:30AM PT: I4PL Webinar: Optimizing the Online Learning Experience You know how it can be challenging to demand the uninterrupted attention of audiences? This webinar will include: Practical tips for incorporating online learning in change management initiatives. Webinars

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Free L&D webinars for July 2018

Limestone Learning

And if all you’ve got is an hour, why not spend it well, with a free webinar? July offers plenty of great webinars—check them out! Metrics that will evaluate program success. John Rochford, Accessibility Expert and Program Director and Ranjana Verma, Learning Management Systems Administrator at the University of Massachusetts Medical School’s Eunice Kennedy Shriver Center join this two-part webinar series ( part 2 July 17 ) to share their expertise on Accessible Learning.

Free L&D webinars for March 2018

Limestone Learning

If you feel like you’re on the back foot and could use a little coaching, why not check out a free webinar or two and get some fresh ideas? This webinar will discuss: The fundamental differences between an open-source LMS and a closed-source platform. This webinar is designed to inspire organizations to do a better job of recognizing and appreciating their employees—because it is the right thing to do, and it makes business sense. Webinars

Free L&D webinars for May 2018

Limestone Learning

And so can online webinars! Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments. A concise job aid of best practices for UX, UI, ID, and game design Clear guidelines on what to do—and what not to do—in each quadrant of mobile game design Join the webinar and click here to download the 2018 LEARNING TRENDS REPORT by Sharon Boller. What metrics for training ROI do you use?

How to Sell Your Online Course through a Webinar with Omar Zenhom from WebinarNinja


Learn how to sell your online course through a webinar with Omar Zenhom from WebinarNinja in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. This was around 2012, and he started to run webinars about his course. This is not a sales webinar.

Free L&D webinars for January 2018

Limestone Learning

There’s a webinar for that. You bet there’s a webinar for that. This webinar will provide participants with: The ability to compare and contrast the variety of Internet collaborative, relationship-building, and knowledge-sharing tools out in the world today. In this webinar, the Kirkpatricks will present easy things that any training professional can do to gather training evaluation data. Webinars

Free L&D webinars for December 2017

Limestone Learning

If you still have work to do, and you need a little inspiration, look no further than this month’s list of free webinars. Participants who attend this webinar will learn: Ways to improve learning retention, making learning more “sticky.” In this webinar, you’ll find out: What to consider to drive repeatable success with your online learning projects. Attend the webinar and obtain Ray Jimenez’s tool on “Microlearning Financial Justification.” Webinars

Free learning & development webinars for September 2017

Limestone Learning

Why not try one of the free one-hour webinars being offered this month? Additionally, she will discuss three types of metrics recommended when telling the learning value story to stakeholders. This webinar has two parts: Part 1 — Matching content with the right type of game. The purpose of this webinar is twofold. Each one of our seven questions could fill an hour-long webinar on its own, so this will be jam-packed! Webinars