Advice from the Donnellys: People might like us

Rustici Software

It makes our day when we hear that “talking to you folks at Rustici about SCORM is like reaching an oasis in the desert” and “you guys definitely set a good example for what support should be.” The Delight-O-Meter keeps track of our customers’ reactions with the 100 most recently closed tickets. While we are not one to toot our own horn, we do support pretty well here. We’re humbled by the kind words our customers share with us on a surprisingly regular basis.

Oasis 60

User Assistance: Standard Gauge

The Logical Blog by IconLogic

Gauge is the gap between railway tracks.) A year later, the chief rail track engineer in New South Wales was replaced, and the new chief convinced the New South Wales government to unilaterally change the NSW "standard" back to standard gauge. The  Organization for the Advancement of Structured Information Standards , OASIS, approved the DITA standard in 2005, and although its adoption is growing, it is still nowhere near widespread in technical communication.

ATD17 Post Review: Rants & Raves Edition

eLearning 24-7

Seriously, the video is super hot with folks adding it as standalone (as a course), seeking video editing/tracks and doing a lot of stuff with video. In that case, my Kindle Oasis is mobile-first too. Atlanta. Home of Coca-Cola. The Braves (wait they moved to Cobb County).

Cammy Beans Learning Visions: The Value of Instructional Designers

Learning Visions

For example -- a Telecom giant that wants to get their marketing managers on board with a new system to track their every waking minute. This sort of work is already happening with groups like the DITA for Learning sub-committe out of the OASIS group.