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Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. I called up to get the card switched back. Literally, they just said. "No

Off-shore 100
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Rethinking L&D Procurement in The New Era of Globalization

Infopro Learning

With teams working offshore and onsite, organizations can benefit from third-party L&D procurement services that will handle training initiatives and navigate through complicated cultural environments. Growing skill gaps can significantly and negatively impact existing teams and the business at large. Address Global Challenges.

Global 221
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Workplace Trends from 2004…Still Trending

Integrated Learnings

Globalization is making our workforces increasingly interconnected, with a rise in offshoring many business functions. --4-- Concerns about national security prompt people to desire more security in their personal lives and in the workplace. Organizational structures are becoming flatter and more people are working at home. --3--

Trends 123
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3 Steps to Transition From Teacher to Trainer (and One Word of Caution)

Learningtogo

Adults respond best to internal motivations and personal payoff. Once the self-inflicted pressure is off, you’ll discover that most of your skills translate to working with learners of any age. The same is true for personal capabilities such as emotional intelligence, collaboration, leadership, and project management.

Pedagogy 130
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Six Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

It optimizes the achievement of learning objectives with the application of appropriate learning technologies to match the personal learning style. For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Boosts learner’s efficiency. Wondering how? Better communication.

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EdTech Partner: The Key Role It Plays Between an Institution & Product Provider

Academia

As a partner with the edtech company, the person needs to be a good listener that gives importance to crucial information shared by the stakeholders and communicates it in the best possible way to the edtech company. Human touch As a partner to a product company established offshore, a partner becomes the face of the brand.

Roles 52
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Enhancing Employee Engagement with Content Delivery Platform

Kitaboo

Owing to the flexibility of learning, time, and location with consistent delivery of content, the benefits of content delivery platforms are often reflected in the personal growth of the employees. This indicates that they expect advanced learning paths for enhanced personal growth and easy access to useful information.