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Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. No problem, Mr. Karrer, I'll change everything back. Just cut up the new card.

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EdTech Partner: The Key Role It Plays Between an Institution & Product Provider

Academia

However, the best edtech providers have found a key solution to this problem. A good listener It is important for edtech companies to learn about the problems and needs of teachers, parents, students, and administrators. Human touch As a partner to a product company established offshore, a partner becomes the face of the brand.

Roles 52
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3 Steps to Transition From Teacher to Trainer (and One Word of Caution)

Learningtogo

As serious as this problem is for talent development leaders, the education sector has been suffering its own talent drain, beginning before the pandemic turned the world upside down. Once the self-inflicted pressure is off, you’ll discover that most of your skills translate to working with learners of any age.

Pedagogy 130
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ASTD LearnNow Day 2 notes #ASTDLN

Learning Visions

These are my notes from the morning session of ASTD LearnNow Conference, happening July 25 & 26 on the lovely shores of the Charles River in Cambridge, MA. Bob Mosher is starting the day off with some discussion around where do we start implementing these new technologies? Create a proof of concept to solve one nagging problem.

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Core Oil and Gas companies who adopted Virtual reality for their challenges

CHRP-INDIA

Royal Dutch Shell is integrating virtual reality for deepwater protection exercise to its workforce placed at the Malikai project, offshore Malaysia. BP, in alliance with Maersk Training, has organized a platform to strengthen the proficiency of offshore drilling squads. A solution to all the problems- CHRP-INDIA.

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7 Key Considerations for Localizing Training Programs in Different Cultures

Hurix Digital

eLearning Content Localization eLearning content localization has become crucial for international businesses seeking to expand and resonate with their diverse clients off-shore. The target audience must be studied, and their nativity must be reflected in business strategies.

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A Powerful Tool to Gain a Competitive Edge: How Webcor uses Snagit

TechSmith Camtasia

One way that Snagit is assisting Webcor, is that they can take a screenshot of drawings (blueprints) and send off questions to get answers. Vince uses Snagit to mock-up website changes for off-shore developers to gather electronic signatures. Carpenters, electricians, designers, and architects all need to work in concert.

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