Performance Ecosystem Maturity Model

Clark Quinn

Someone on LinkedIn asked about a way to evaluate orgs on their learning infrastructure. And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. And we look at who’s using the learning.

Organizational Learning Tools

The Performance Improvement Blog

What are the tools of organizational learning? As I’ve stated in a previous blog post , a high performing organization needs a comprehensive approach to learning and a set of tools to facilitate learning. A training program, or an educational event, or even a CEO’s speech about the importance of learning is not enough. These categories of learners and tools translate into a four by three matrix of learners and learning tools.

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Cultural Barriers to Organizational Learning

The Performance Improvement Blog

Some cultures support learning more than others. Some cultures stifle learning by marginalizing the training and development function, by discouraging risk-taking, by not rewarding learning, by not allowing opportunities for informal and social learning, and by undermining performance improvement efforts. It’s not that managers are sitting around discussing how they can prevent learning; this is rarely consciously intentional.

Assessing Your Organizational Learning Culture

The Performance Improvement Blog

To what extent does your organization have a learning culture? Using Edgar Schein ’s definition of organizational culture, you’ll want to know to what extent: Underlying beliefs and assumptions support learning in your organization. Values and principles drive learning in your organization. Employees and other stakeholders (suppliers, Board of Directors, customers) see the symbols and artifacts of learning and performance improvement.

MOOCs and Performance Support

Your Training Edge

And when you start to actually look at the numbers, it becomes apparent that many traditional forms of instructor-led training are frankly not worth it: people forget 90 percent of what they learn sitting in a classroom, often by the time they walk out the door. A combination of knowledge transfer and performance support. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”.

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. improve learning process.

10 Principles of Organizational Learning DNA

The Performance Improvement Blog

How do we know if an organization has the “DNA” that predisposes it to organizational learning? Gary Neilson and Jaime Estupinan have been studying and writing about "organizational DNA" for the past 10 years. They explain the term this way: We use the term organizational DNA as a metaphor for the underlying organizational and cultural design factors that define an organization’s personality and determine whether it is strong or weak in executing strategy.

Force Field Analysis of Organizational Learning

The Performance Improvement Blog

learning) and the factors that block people from achieving that change. The table below lists forces that commonly drive learning in organizations and the factors that block learning in organizations. Lack of Leadership Support. Work vs. Learning. What are the factors that drive and block learning in your organization? Leadership Learning Culture Organization Culture Organizational Learning Teamwork Training

Uberizing Organizational Learning – Thinking Beyond Courses

ID Reflections

We have to think agile, instant, accessible, contextual, micro-sized, real time… We need to uberize organizational learning. Uberization ” has taken off as the new term that according to me has come to stand for – disruption, innovation, lean operating model, harnessing of the affordances of the sharing economy, and a hyper-connected world driven by imagination and creativity where everything is a mobile-click away – including learning. Learning is no exception.

Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. An engineer in a prototype department of a manufacturer learns how to operate a 3D printer.

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Performance Reviews Are Bad for Learning

The Performance Improvement Blog

A survey of SHRM members conducted in August indicates that although most organizations say that a performance management system is important to them, few think that their companies are doing a good job managing performance. Given that having annual and semi-annual formal performance reviews is a key aspect of performance management in nearly all of these organizations, it’s no wonder that HR leaders don’t rate their organizations highly in this regard.

Learning and Performance Improvement in 2013

The Performance Improvement Blog

Charles Jennings offers this picture for the year: A confluence of technology and improved connectivity, increasing pressures for rapid solutions and better customer service, and demands for higher performance, will force the hands of many HRDs and CLOs to refocus from models of ‘extended formal training’ to place technology-enabled, workplace-focused and leader-led development approaches at the core of their provision. Increasingly, workers will learn their jobs by doing their jobs.”

What Is Performance Support And Why Should You Use Performance Support Tools?

Adobe Captivate

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. According to the 70:20:10 model for Learning and Development, we learn: 70% from on the job experiences (experiential learning).

Re-thinking Learning and Performance from a Business Standpoint

ID Reflections

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? Why are employees still not performing as expected? What does matter – critically – is performance and the impact on business.

Organizational Learning Infrastructure

Clark Quinn

However, then the easy, and uninteresting answer, is to fall into talking about elearning, performance support, mobile, portals, knowledge management, all that stuff that makes people’s eyes glaze over if they haven’t seen the light. What I realized today was that what I’m really about is improving organizational learning infrastructure. It’s about knowledge and skills how to learn alone and together, using the infrastructure.

Why Continued Organizational Learning is Critical to your Performance and Culture

WalkMe Training Station

The first article was “ How ‘Learning Organizations’ Beat Natural Selection” . Organizational learning allows for teams to learn exactly what is relevant to their specific tasks and specialties while other information they do not need is given to the individuals and teams that need it, with some Venn overlap between for cooperation. In other words, how can organizations create a business culture that encourages learning and development?

Why your Business needs an LMS for Performance Support

ProProfs

Are you aware how do employees in an organization learn? The 70:20:10 model for Learning and Development states that individuals acquire 70% of their knowledge from job-related experiences, 20% from interactions with others and a mere 10% from formal educational events. I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. How Performance Support is Different from Formal Training.

ASTD Webcast on Manager's Role in Employee Learning and Performance Improvement

The Performance Improvement Blog

I did a webcast for the American Society for Training & Development (ASTD) on the topic of the manager’s role in employee learning and performance improvement. First, I defined learning in organizations as “acquiring and applying the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.” Supporting learning is not in addition to a manager’s job; it IS a manager’s job.

Improving Communication in High Performance Organizations

The Performance Improvement Blog

The communication problem bucket is very large, making it quite easy to pour most organizational concerns into it. Planning for Organizational Change. Building Support for Organizational Change. Organizational Transparency. To make a change of this size, Bill and his team would need company-wide support. This situation requires careful planning of an organizational communication strategy.

What Is Performance Support And Why Should You Use Performance Support Tools?

EI Design

The 70:20:10 model for Learning and Development clearly establishes the need for L&D teams to focus on informal learning. In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. According to the 70:20:10 model for Learning and Development, we learn: 70% from on the job experiences (experiential learning).

Laura Overton – Crystal Balling with Learnnovators

Learnnovators

Laura Overton is the Founder and Managing Director of Towards Maturity – a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. Her work is based on 25+ years of practical experience in implementing technology enabled learning strategies for business advantage and is backed by her independent research. What are the completion rates of a typical online learning program?

‘DEAR TRAINING’… A BREAKUP LETTER FROM L&D PROFESSIONALS

Learnnovators

E-Learning L&D Performance Support 70:20:10 70:20:10 Model Arun Pradhan Learning Learning & Development Learnnovators Organizational Learning Performance Ravi Pratap Singh Training Workplace LearningThe post ‘DEAR TRAINING’… A BREAKUP LETTER FROM L&D PROFESSIONALS appeared first on Learnnovators.

Demystifying Working Out Loud

Learnnovators

In this post, I want to demystify working out loud and highlight the organizational as well as personal growth that accrues from the practice. It has helped me to develop my personal learning network (PLN) and enabled my PKM. It is perfectly possible to share one’s experience over a “lunch & learn” session; however, if that session can also be aired on Hangout, the impact is amplified tenfold.

Learnnovators Wins GOLD @ Brandon Hall Excellence Awards

Learnnovators

We are excited to announce that we have won Gold in the 2015 Brandon Hall Excellence Awards in the ‘Best Use of Performance Support’ category. MPSS (or Mobile Performance Support System) is a mobile app-based performance support solution made up of byte-sized video tutorials and PDF-based Quick Reference Guides. It leverages the power of QR codes to provide support to users in their moment of need. Micro learning. Video-based learning.

‘Dear Training’… A Breakup Letter from L&D Professionals

Learnnovators

You were so confident, with your Flashy smile and concise learning objectives. It’s Performance. Arun Pradhan has over 17 years’ experience in digital and blended learning. He currently works as the lead solution designer for DeakinPrime, helping to deliver 70:20:10 inspired performance solutions for some of Australia’s largest telcos, retailers, banks and insurers. . Dear Training, We’re sorry, but it’s over. It’s not you, it’s us.

Key Elements of a Learning Culture

The Performance Improvement Blog

A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe asking tough questions about the purpose and quality of what they are doing for customers, themselves, and other stakeholders.

6 Steps To Creating Learning Ecosystems (And Why You Should Bother)

Learnnovators

70:20:10 has shone a spotlight on the limits of formal learning. In contrast, social and experiential learning continue to be veritable goldmines of productivity, placing learners at the centre of their story and demanding a major shift from Learning & Development professionals. Central to this cultural shift is the understanding that learning happens by learners, not to them. That’s where learning ecosystems come in. SUPPORT AN ENGAGED, GROWTH MINDSET.

DEEPER ELEARNING DESIGN: PART 4 – EXAMPLES

Learnnovators

Course Design E-Learning Learning Design Clark Quinn Deeper eLearning Digital Education Digital Learning e-learning eLearning ID Instructional Designer L&D Learning & Development Learning Designer Learnnovators Online Education Online Learning Organizational Development Organizational Learning Performance Support Ravi Pratap Singh Workplace Learning

Design 100

The State of Instructional Design

Tom Spiglanin

The conversation erupted on social media, as it has before, about the state of affairs in the field of Learning and Development, or L&D. We shifted to blended learning, with Brent Schlenker making the point that blended solutions are simply good solutions; there’s no need to give that solution a name. Shannon Tipton added, “We want to make this whole learning thing so difficult but it’s not.”

Deeper eLearning Design: Part 1 – The Starting Point: Good Objectives

Learnnovators

The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning that really works. For a learning experience design to be truly effective, it has to have a focus. That focus is the outcome that the learning experience is designed to achieve. So, the starting point of a learning design has to be the objective that will achieve the outcome.

No Time to Learn

The Performance Improvement Blog

One of the concerns that worry training and learning professionals most about leading culture change in their organizations is that managers will say that they don’t have time to facilitate and support employee development. These managers don’t value learning. Maybe there was a time when you could learn a set of skills in your youth and then build a career around those abilities. The only way to keep pace and maybe even get ahead of the curve is to keep learning.

Deeper eLearning Design: Part 2 – Practice Makes Perfect

Learnnovators

The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning really work. We started with objectives and we’ll continue on through concepts, examples, emotional elements, and putting it together, but here we’re talking about good practice for learning. The formal goals for learning are twofold: 1. Retention over time until the learning is needed, and.

A Framework For Content Curation

Learnnovators

As learning in the workplace inevitably informalises, the motivation of employees to drive their own development becomes increasingly pivotal to their performance. Essentially this means putting the topic into context for them, clarifying how it relates to their role, and explaining why they should bother learning it. SUPPORT ME. This content assists the employee who is keen to learn more by raising their awareness of other learning opportunities.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

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Becoming a Social Business – Beyond Culture Change

Learnnovators

The usual culprits are the hapless organizational culture closely followed by hierarchy and leadership lethargy. These concepts are fundamentally opposed to the principle and values that support cooperation and collaboration – the pillars of social business and authentic communities. To see real impact, and deep and lasting transformation, we have to attack the root, and reimagine the organizational metaphor. .

The Changing Face of Work and Workplace Learning

Learnnovators

On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not.

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The Incredible Power of Design Thinking in Learning Design

Learnnovators

Though we had been following some of these discussions with much interest, and also trying out integrating the internal development process at Learnnovator s in a loosely structured way around this approach, a recent article by Clark Quinn prompted us to embark on a quest to find answers to the following questions: Is design thinking a new subject, at least in learning design? Or is it already being followed as part of the learning design process?

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MOOCs In Workplace Learning – Part 1: Some Points To Consider

Learnnovators

Having taken the world of higher education by storm (though not everyone will agree), MOOCs are all set to disrupt/re-invent workplace learning. Just as the advent of e-learning created a shift in training paradigms a couple of decades back, MOOCs are set to create another shift today. With the rise of MOOCs, we are also likely to see social, collaborative learning take root in organizations. MOOCs in Performance Support.

Awesome Quotes On The Evolving Nature Of Learning

Learnnovators

We are fortunate to be living in this most exciting time in history, where we are seeing the evolution not just of learning as a concept, but also of learners and their preferences. Learning is changing dynamically in our schools, colleges and universities. We couldn’t agree more with Haruki Murakami that “The most important thing we learn at school is the fact that the most important things can’t be learned at school.” We must learn to be creative.

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The 70:20:10 Lens

Learnnovators

For example, we needn’t assign 70% of our time, effort and money on OTJ interventions, 20% on social learning, and 10% on formal training. Similarly, we shouldn’t mandate that our target audience aligns its learning activity according to these proportions. Our target audience does undertake 70% of its learning on the job, 20% via interacting with others, and 10% off the job (or thereabouts). But I see L&D as a support function.