What Is Performance Support? And Why Won't People Stop Talking About It?
Dashe & Thomson
MAY 15, 2017
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support?
The Forgotten Role of Reflection in Learning
AUGUST 4, 2014
Somewhere along the way,… The post The Forgotten Role of Reflection in Learning appeared first on Dashe & Thomson. eLearning Learning Retention flipped classroom performance support Reflection
Learning’s Role in Innovation
MAY 11, 2017
Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? Appropriately reconciling roles will be a critical determinant of success. What is L&D’s Role? The world has changed.
Manager's Role in Learning and Performance Improvement
The Peformance Improvement
SEPTEMBER 17, 2013
What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Anticipation: Set an expectation for performance improvement.
Seven Simple Secrets to Off-the-Shelf Course Success
It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. the performance needs of the organization, which will help learners see that these courses. doing to be effective in her role.
How to Improve Learning Outcomes With Performance Support
JANUARY 8, 2012
Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.
Top 5 Performance Support Apps for Learning Designers
MARCH 29, 2014
It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. What are some of the interesting performance support apps available for learning designers in the market today?
Role of L&D in the 21C Workplace
JUNE 29, 2014
The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. This is the world of work that L&D must support today.
L&D’s Role In A Purpose Driven Workplace
JULY 13, 2015
This post is inspired by the #ihrchat on Twitter hosted by Dr. Tanvi Gautam and supported by Team #ihrchat. L&D’s Role in the VUCA World. Role of Community Management in Workplace Learning Today.
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
as a result of high performance in pre-management. roles, regardless of what those roles might have been. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee.
The Role of Virtual Classrooms in Modern Blended Learning
JANUARY 3, 2017
Initially, virtual classrooms supported a specific, logistical need: delivering content to a live audience in the different physical locations. Live online learning has been a part of the corporate learning mix for nearly two decades.
The Evolving Role of E-Learning in Corporate Training
NOVEMBER 29, 2014
“ When training is done well, doors open, skills develop, and performance excellence yields personal and organizational rewards. E-Learning For Learning, Performance Support For Performance : This post by Isha of Knowledge Synonyms Consulting Pvt.
Emerging new roles for learning and performance professionals
NOVEMBER 18, 2012
For me, the biggest shift is not going to be about moving from creating instructional, formal courses to producing informational (or performance support) resources. What other new roles do you think will emerge?
The CLO’s Critical Role: Nine Areas for Action
MARCH 1, 2017
The 30-question instrument detailed specific areas that define this critical role of the CLO. Also, consultants must be willing to discuss performance issues with key clients to pinpoint problem areas and potential solutions. Improving Individual and Organizational Performance.
Learning Insights Guide 2017: Progress with Purpose
PERFORMANCE – BETWEEN. changes and our learners bring different habits and expectations to work, our roles. a new mindset and a shift in their role. WANT A BIT OF SUPPORT. WAY TO DELIVER A SUPPORT. The role of a good, supportive.
How Can “Performance Support” Support Your Organization?
OCTOBER 20, 2014
Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Unlike instructor-led training, performance support is not formal learning.
MOOCs in Workplace Learning – Part 4: Role in Corporate Universities
JUNE 15, 2015
In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. They will expect and demand to learn differently — social, mobile and cloud will play a big role. This post, as the title says, is about Corporate Universities (CU) and the role of MOOCs therein. The world has gotten complicated.
How can an LMS Support Performance Management?
JANUARY 17, 2017
Performance management is a process through which managers and employees work together to plan, monitor, and review an individual’s goals and overall contribution to the organization. An LMS can support this process through its wide range of features.
What’s the CLO’s Role in the Gig Economy?
MARCH 15, 2017
To support their ongoing efforts to align workforce development with business goals, chief learning officers can do several things to maximize independent contractors’ value, for the organization and for the workers themselves. Employees come. They go. Sometimes they come back.
The Role of L&D in Today’s Talent Strategies
OCTOBER 14, 2014
The ushering in of the Information Age supported by big data has crunched organizations into either being agile or losing out. This has created a new sort of employer-employee relationship that places ‘performance’ at the centre.
Performance Management at Deloitte
The Peformance Improvement
MAY 29, 2015
Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance.
Heading towards high performance
Performance Learning Productivity
JANUARY 24, 2017
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. They were filing and scheduling systems for training, with no real support for any flexible learning.
Supporting our Brains
OCTOBER 13, 2015
One of the ways I’ve been thinking about the role mobile can play in design is thinking about how our brains work, and don’t. This applies more broadly to performance support in general, so I though I’d share where my thinking is going.
A Blueprint for supporting Modern Professional Learning: Part 2 Overview
APRIL 27, 2017
The manager’s role is to enable and support his/her people (individually … Social learning
A richer suite of support
MAY 25, 2016
While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. As they start performing however, their needs change. The point, however, is that the nature of the necessary support and the activities change.
Enhance Performance Support With Mobile Learning
APRIL 10, 2017
With increasing evidence to support the statement that we remember only a negligible percentage of what we learn (studies suggest we remember only 3% of what we have learned after 30 days), performance support assumes a crucial role in employee training and development.
Support Women in Owning Who They Are
APRIL 3, 2017
Studies have shown that diversity and inclusion help drive innovation, enhance problem solving and promote creativity — all important to business performance. Harris said she tries to be intentional about this at work, and she extends this role modeling to her work-life integration. “If
Megatrends in MOOCs: #10 The Changing Role of the Instructor
Your Training Edge
MAY 28, 2014
We’ve looked at how they can help foster learning organizations, promote lifelong learning, facilitate collaboration, and even provide just-in-time performance support. The 20 th century trainer had two main roles: content creation and content delivery.
Myths, Monsters & Performer Support
Living in Learning
OCTOBER 15, 2012
Training as a profession has always sort of been in a “sales” role. The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO
Insights: L&D is playing a key role in supporting informal learning
Clive on Learning
NOVEMBER 15, 2012
The second of the ten 'insights' in the report is that ‘L&D is playing a key role in supporting informal learning'. Informal learning is a broad term, covering everything from on-job instruction and coaching, through to the use of performance support materials, collaborative and experiential learning; anything, in fact, that doesn't come bundled up as a full-blown course.
The role technology plays in the knowledge creation process
OCTOBER 7, 2015
The following is part two of an excerpt from a knowledge brief by Aberdeen Group : the brief discusses the role that technology plays in the knowledge creation process and the ways in which Learning 3.0
At Healthcare Educators’ Conference, “A Culture of Performance Improvement in Practice”
FEBRUARY 9, 2017
Specifically, the ACA’s drive toward quality of care has pushed medical education toward performance improvement education , in which clinical performance metrics are used to point clinicians to learning that could help them improve their practice.
Your Brain: The Ultimate Electronic Performance Support System
AUGUST 26, 2011
We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it.
What’s the Role of Informal Learning in Modern Learning Strategy?
JANUARY 12, 2016
Older, even, as we could surely study learning behavior of non-human species and the role it’s played in biological evolution. If informal learning is largely considered unintentional and experiential, is there a way we can support it or somehow be involved?
Performance support tools for learning – a decentralised strategy
FEBRUARY 10, 2012
There may be a central role in purchasing social media platforms (with stakeholder input). The same can be said about role-based performance support tools. Performance support tools need to be placed in staff workflow, where the ‘need’ arises.
Performer Support and the Two-Finger Wave
Living in Learning
JUNE 14, 2013
In my current role, I work in a virtual environment that is strategically located between corn and soy beans in the rolling hills of southeastern Indiana. You might be asking yourself what any of this has to do with performer support. EPSS Performer Support Sustained Capability just in time learning LinkedIn performance support performer support
Managing Career Paths: The Role of CLO
AUGUST 24, 2016
For some organizations, the shortage of skilled executives, middle managers and individual contributors in critical roles already is having quantifiable ramifications — from decreased production capacity to drops in customer satisfaction.
How Technologies Will Change the Learning Function’s Role
ATD Learning Technologies
DECEMBER 21, 2015
” This latest ATD and i4cp research collaboration found that the majority of organizational learning functions are not effectively leveraging technologies to support their ability to achieve business goals or L&D objectives. Technology will play an even greater role in the future.
Micro-Learning: Its Role in Formal, Informal and Incidental Learning
AUGUST 7, 2014
Thus, micro-learning can play a crucial role in both formally designed performance support as well as in informal learning, with the latter focusing on user-generated content. What is micro-learning? When and where does it work well? What characteristics define micro-learning? In this post, I have looked at micro-learning from the point of view of efficacy as well as applicability. Microlearning deals with relatively small learning units and short-term learning activities.