What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support?

Manager's Role in Learning and Performance Improvement

The Peformance Improvement

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Anticipation: Set an expectation for performance improvement.

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How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

The Forgotten Role of Reflection in Learning

Dashe & Thomson

Somewhere along the way,… The post The Forgotten Role of Reflection in Learning appeared first on Dashe & Thomson. eLearning Learning Retention flipped classroom performance support Reflection

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Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  the performance needs of the organization, which will help learners see that these courses. doing to be effective in her role.

Role of L&D in the 21C Workplace

ID Reflections

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. This is the world of work that L&D must support today.

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Learning’s Role in Innovation

CLO Magazine

Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? Appropriately reconciling roles will be a critical determinant of success. What is L&D’s Role? The world has changed.

L&D’s Role In A Purpose Driven Workplace

Learnnovators

This post is inspired by the #ihrchat on Twitter hosted by Dr. Tanvi Gautam and supported by Team #ihrchat. L&D’s Role in the VUCA World. Role of Community Management in Workplace Learning Today.

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The Evolving Role of E-Learning in Corporate Training

Learnnovators

“ When training is done well, doors open, skills develop, and performance excellence yields personal and organizational rewards. E-Learning For Learning, Performance Support For Performance : This post by Isha of Knowledge Synonyms Consulting Pvt.

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How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

Emerging new roles for learning and performance professionals

Jane Hart

For me, the biggest shift is not going to be about moving from creating instructional, formal courses to producing informational (or performance support) resources. What other new roles do you think will emerge?

The Role of Virtual Classrooms in Modern Blended Learning

InSync Training

Initially, virtual classrooms supported a specific, logistical need: delivering content to a live audience in the different physical locations. Live online learning has been a part of the corporate learning mix for nearly two decades.

How can an LMS Support Performance Management?

CommLab India

Performance management is a process through which managers and employees work together to plan, monitor, and review an individual’s goals and overall contribution to the organization. An LMS can support this process through its wide range of features.

Managers, Get Ready for Ongoing Performance Conversations

CLO Magazine

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. They will expect and demand to learn differently — social, mobile and cloud will play a big role. This post, as the title says, is about Corporate Universities (CU) and the role of MOOCs therein. The world has gotten complicated.

The Role of L&D in Today’s Talent Strategies

Origin Learning

The ushering in of the Information Age supported by big data has crunched organizations into either being agile or losing out. This has created a new sort of employer-employee relationship that places ‘performance’ at the centre.

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Performance Management at Deloitte

The Peformance Improvement

Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance.

Supporting our Brains

Clark Quinn

One of the ways I’ve been thinking about the role mobile can play in design is thinking about how our brains work, and don’t. This applies more broadly to performance support in general, so I though I’d share where my thinking is going.

Megatrends in MOOCs: #10 The Changing Role of the Instructor

Your Training Edge

We’ve looked at how they can help foster learning organizations, promote lifelong learning, facilitate collaboration, and even provide just-in-time performance support. The 20 th century trainer had two main roles: content creation and content delivery.

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A richer suite of support

Clark Quinn

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. As they start performing however, their needs change. The point, however, is that the nature of the necessary support and the activities change.

How Can “Performance Support” Support Your Organization?

Mindflash

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Unlike instructor-led training, performance support is not formal learning.

The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The 30-question instrument detailed specific areas that define this critical role of the CLO. Also, consultants must be willing to discuss performance issues with key clients to pinpoint problem areas and potential solutions. Improving Individual and Organizational Performance.

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Insights: L&D is playing a key role in supporting informal learning

Clive on Learning

The second of the ten 'insights' in the report is that ‘L&D is playing a key role in supporting informal learning'. Informal learning is a broad term, covering everything from on-job instruction and coaching, through to the use of performance support materials, collaborative and experiential learning; anything, in fact, that doesn't come bundled up as a full-blown course.

Heading towards high performance

Performance Learning Productivity

Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. They were filing and scheduling systems for training, with no real support for any flexible learning.

Enhance Performance Support With Mobile Learning

CommLab India

With increasing evidence to support the statement that we remember only a negligible percentage of what we learn (studies suggest we remember only 3% of what we have learned after 30 days), performance support assumes a crucial role in employee training and development.

The role technology plays in the knowledge creation process

Docebo

The following is part two of an excerpt from a knowledge brief by Aberdeen Group : the brief discusses the role that technology plays in the knowledge creation process and the ways in which Learning 3.0

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Myths, Monsters & Performer Support

Living in Learning

Training as a profession has always sort of been in a “sales” role. The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

A Blueprint for supporting Modern Professional Learning: Part 2 Overview

Jane Hart

The manager’s role is to enable and support his/her people (individually … Social learning

Performance support tools for learning – a decentralised strategy

Connect Thinking

There may be a central role in purchasing social media platforms (with stakeholder input). The same can be said about role-based performance support tools. Performance support tools need to be placed in staff workflow, where the ‘need’ arises.

What’s the CLO’s Role in the Gig Economy?

CLO Magazine

To support their ongoing efforts to align workforce development with business goals, chief learning officers can do several things to maximize independent contractors’ value, for the organization and for the workers themselves. Employees come. They go. Sometimes they come back.

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At Healthcare Educators’ Conference, “A Culture of Performance Improvement in Practice”

Web Courseworks

Specifically, the ACA’s drive toward quality of care has pushed medical education toward performance improvement education , in which clinical performance metrics are used to point clinicians to learning that could help them improve their practice.

Support Women in Owning Who They Are

CLO Magazine

Studies have shown that diversity and inclusion help drive innovation, enhance problem solving and promote creativity — all important to business performance. Harris said she tries to be intentional about this at work, and she extends this role modeling to her work-life integration. “If

Micro-Learning: Its Role in Formal, Informal and Incidental Learning

ID Reflections

Thus, micro-learning can play a crucial role in both formally designed performance support as well as in informal learning, with the latter focusing on user-generated content. What is micro-learning? When and where does it work well? What characteristics define micro-learning? In this post, I have looked at micro-learning from the point of view of efficacy as well as applicability. Microlearning deals with relatively small learning units and short-term learning activities.

Performer Support and the Two-Finger Wave

Living in Learning

In my current role, I work in a virtual environment that is strategically located between corn and soy beans in the rolling hills of southeastern Indiana. You might be asking yourself what any of this has to do with performer support. EPSS Performer Support Sustained Capability just in time learning LinkedIn performance support performer support