The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Performance Support: Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

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Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

To provide adequate support for these learners, trainers need strategies that help them commit knowledge and skills to memory, as well as find and locate key information at the moment of need. When to Provide Performance Support. This is where performance support comes into play.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses).

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  the performance needs of the organization, which will help learners see that these courses. training it needs. the training.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Performance Support: Just Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Why You Need To Leverage Mobile For Performance Support

Upside Learning

Have you ever struggled with performing a task previously covered in long training sessions? This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportYou’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge.

The Myth of Multitasking: Another Case for Performance Support

Social Learning

Have you ever been sitting in a training course, perhaps learning all about the fabulous new vendor management system your organization is implementing, when you felt that familiar buzz in your pocket? eLearning performance support elearning multitasking

How Advanced Authors Can Create Serious Elearning Faster

As an advanced author, you know that performance is what counts –. N When we focus on performance, our elearning has the added benefit of being more. Engaging elearning is good for your learners, your training team and. In this chemical safety train- ing example, the required.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Performance equation

Spark Your Interest

When building your training solutions, it’s really important that you consider how your target audience is going to incorporate this new knowledge or skill into their practice, task or work. think of how you can: Specify and communicate (performance) expectations.

Leveraging 70:20:10 with Performance Support

Living in Learning

The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

National IMCO™ Study finds employee engagement linked directly to strength in leadership

reduces hiring and training costs, thus saving the organization money in “soft terms” (time. Engaged employees perform the required work, they are occasionally passionate or. Engaged employees perform the required work, they are occasionally passionate or innovative.

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

Performance Support & “The Art of War”

Living in Learning

Training tactics are slowly changing. We are still Training. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

Self-Directed Learning or Self-Directed Performance?

Living in Learning

Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig. Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent.

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

Moving from Training to Performance Support

Ontuitive

Top 5 Performance Support Apps for Learning Designers

Learnnovators

It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. What are some of the interesting performance support apps available for learning designers in the market today?

HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Organizations do spend a lot of resources in the form of time, money and effort to train their new hires, but the bitter reality is- not all of it is retained. Because we want them to perform better at work. An employee applies what he learnt during training.

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. I don’t want to kick training to the curb.

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.

“I'm Lovin' It!”: McDonald’s Journey with Performance Support

Ontuitive

Imagine this training challenge

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. Methinks having one in the mix is no longer an option if the L&D function has a prayer of breaking free of the limiting blinders of the traditional Training Paradigm. The call-to-action for L&D is to have staff capable of operating comfortably and effectively in the domain of the Point-of-Work exclusive of being a SMEOEDT…SME of Every Damn Thing.

7 Ways A Supportive Online Training Culture Improves ROI

G-Cube

A supportive online training culture encourages continual development and professional growth. In this article, I’ll discuss 7 benefits that a supportive online training culture can bring to your company’s bottom line.

Three (More) Keys to Better Performance Support

Social Learning

Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program.

5 Reasons Why Performance Support & Mobile Is A Match Made In Heaven!

Upside Learning

While managing training is unarguably a huge challenge to ensure everyone performs in line with the company’s goals, it is the period after the training is over, where employees need support and training cannot really help at that point. It cannot help because arranging for training cannot be done real-time and has a lot of […]. Mobile Learning Workplace Learning Performance Support

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

How can an LMS Support Performance Management?

CommLab India

Performance management is a process through which managers and employees work together to plan, monitor, and review an individual’s goals and overall contribution to the organization. An LMS can support this process through its wide range of features.

Using Bass Ackward Design for Performer Support

Living in Learning

Knowing what to do…and being equipped [supported] to effectively do what needs done. are the equivalent of comparing great training to the effective application of learning. We train the former.and we support the performer on the latter. This distinction becomes a liability when we treat performer support as an add-on to training or as an after-the-fact development cycle rather than including it as part of our core design discipline.

Mobile Device: Performance Support’s New Best Friend

CommLab India

” I don’t remember who said that, but with a little bit of performance support, I would. Performance support is the immediate help given to someone, when they need it the most.

Advanced Mobility: Supporting Knowledge Sharing

Upside Learning

One of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers. Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance Support