True Confessions from a Performance Ninja

Living in Learning

You’ll see it on their faces, and they’ll look up at you with questioning eyes and ask, “You mean this is not a training issue?”…and and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone.

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

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Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Performance equation

Spark Your Interest

When building your training solutions, it’s really important that you consider how your target audience is going to incorporate this new knowledge or skill into their practice, task or work. think of how you can: Specify and communicate (performance) expectations.

State of the Front-Line Manager

difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. assessments, training, and coaching all. for their teams to perform well? perform.

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.

Performance Support: Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. Methinks having one in the mix is no longer an option if the L&D function has a prayer of breaking free of the limiting blinders of the traditional Training Paradigm. The call-to-action for L&D is to have staff capable of operating comfortably and effectively in the domain of the Point-of-Work exclusive of being a SMEOEDT…SME of Every Damn Thing.

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. ? the performance needs of the organization, which will help learners see that these courses. training it needs. the training.

Driving Performance with Extended Blend

Living in Learning

Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training events – whether the event is an exotic blend of ILT/web-based; delivered in a virtual synchronous venue; detached from linearity via the use of MOOCs; or pushed out to mobile devices; or shrunken in size to form micro-learning or bursted in small learning chunks; or whatever other label we attach to it.

Performance Support: Just Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Managers, Get Ready for Ongoing Performance Conversations

CLO Magazine

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.

How to Optimize Top Team Performance

CLO Magazine

To focus leadership development effectively on top team performance, consider implementing the following strategies: Focus on the shifts that matter and the holes that can sink your boat. Catch development needs before a 360-degree assessment and deliver training to address root causes.

The Secret to Getting Learning Results May Not Be What You Think

Training Page 18 3 Ready to Make a Shift? solutions 1 The challenge of developing effective training solutions. organizational performance. performance. performance in our organizations. us traditional training only creates 37 %. performance and abilities?

6 Tips for Identifying Potential High-Performance Employees

ej4 eLearning

All organizations want to identify, develop, and deploy their high-performance employees. The best-performing companies have well-developed systems in place to identify high-potential employees and turn them into production powerhouses. Much of the success that high-performing employees have stems from the fact that they have cultivated the right habits. So observe them at work, outside of the context of a performance review or hiring situation. Track Their Training.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses).

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

“We can’t keep thinking of training as a one-time event.” Those of us in the training industry have heard the phrase “forgetting curve” more times than we care to remember, and I’m sure by now we all get the idea.

Training Needs Analysis: A Step-By-Step Guide To Identify Performance Gaps In Your Organization

TalentLMS

Do you know which online training resources your employees need to boost on-the-job performance? In this article, I’ll walk you through each step of the training needs analysis process. Your online training program has all the essentials.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

Isn’t there a lot of training out their. training content available but, the vast majority are frustrated by. the lack of transfer back to the job after participating in training. as a result of high performance in pre-management. effective training and support.

Improving Performance in the Workplace

Web Courseworks

Performance improvement is defined as “the systematic process of identifying and analyzing the root causes of performance issues, and implementing big picture solutions across an organization.” Steps to successfully improve performance: Consider institutional context.

6 Pervasive Corporate Training Pitfalls

Bottom-Line Performance

Maybe you would warn “past you” about how easy it is for learners to tune out during training. We asked 150 L&D professionals what challenges they face when attempting to deliver effective training. Not enough time for training. Training

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How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Driving Performance Improvement Through Short-form Video Training

ej4 eLearning

Organizations understand the need to train their employees, but there are a number of common challenges in designing the right training program. Performance, Business Results, and Short-form Videos. Still, reinforcing that information after training will be important too.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

information to application and use cases, we focus the training experience and not. training programs that take outcomes into. demonstrate successful performance in the. A traditional training mindset might focus on. built into the journey We will judge performance.

How Emotional Intelligence Training Improves Business Performance

Mindflash

It’s been linked to performance and success in areas including customer retention, increased sales, leadership management, and so many other facets. A study conducted by Talent Smart , tested emotional intelligence alongside 33 other important workplace skills, and found that emotional intelligence is the strongest predictor of performance, explaining a full 58 percent of success in all types of jobs. customer service sales training business perfomance

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Leveraging 70:20:10 with Performance Support

Living in Learning

The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS

Performance Support Goes to the Oscars

Allison Rossett

Much of mobile training and development is broken. Mobile has much to offer organizations, in general, and training and development units, in particular. How can a retailer use mobile performance support to deliver business impact?

Performance Support & “The Art of War”

Living in Learning

Training tactics are slowly changing. We are still Training. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

Move Beyond Learning to Applying: A Modern Management Development Program

information to application and use cases, we focus the training experience and not. training programs that take outcomes into. demonstrate successful performance in the. A traditional training mindset might focus on. built into the journey We will judge performance.

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

The Myth of Multitasking: Another Case for Performance Support

Dashe & Thomson

Have you ever been sitting in a training course, perhaps learning all about the fabulous new vendor management system your organization is implementing, when you felt that familiar buzz in your pocket? eLearning performance support elearning multitasking

Heading towards high performance

Performance Learning Productivity

Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. Face-to-face teaching is expensive, and it’s impossible to ‘process’ large numbers of people through physical training.

9 Ways Microlearning Drives Employee Performance

Axonify

They know it can drive employee performance and that means higher productivity, retention, and profits. Both are exactly what you want for employee performance and productivity. Business is in a constant state of flux and better performance means getting up to speed on changes as soon as they happen. High-performing learning organizations are increasingly using approaches like microlearning and it is paying off. Microlearning is no longer just a training buzzword.

Increase Course Performance with These 7 Tips for Bite-Sized eLearning

Docebo

For example, when corporate learners are on the sales floor or helping a customer they can quickly access the online training content they require to do their job effectively. Survey your learners to identify their performance gaps.

How Are You Providing Performance Feedback in Your eLearning?

eLearning Brothers

You, your organization, and your learners don’t want to spend time—or money—on training that doesn’t provide a solid return. Most instructional designers and training professionals use the Kirkpatrick Model as a standard for evaluating the effectiveness of training.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Connecting Training to Long-Term Performance

OpenSesame

In a recent webinar sponsored by OpenSesame, Aberdeen analyst Zach Chertok shared tips about how to maximize your LMS and make learning more relevant by creating a holistic model linking training with performance, employee motivations and overall organizational goals. . To maximize your LMS, it is imperative to create real-time performance management that measures employee contribution to overall organization goals.

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Maximize Workforce Performance with an LMS

TOPYX LMS

Employee training? But, what is often overlooked is the idea that an LMS, or an eLearning system, can also increase an employee’s work performance. A workforce’s overall performance has everything to do with the success, or lack thereof, of a company.