Interview with Jack Phillips on ROI for eLearning
FEBRUARY 10, 2014
Jack Phillips is founder and CEO of the ROI Institute, Inc., Phillips developed the ROI Methodology™, a critical tool he has used for measuring and evaluating programs such as training, human resources, technology and quality programs and initiatives. We also provide certifications so that people can do the ROI analysis on their own. The challenge is that people who own programs may not want to measure them at the impact and ROI levels.