How to Easily Create Powerful Customer Education

Spark Your Interest

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Similarly, the self-help screens when installing a new software product on your phone, laptop, or tablet.

E-learning in the Telecommunications Industry

G-Cube

For the call-center personnel, it is important to understand the same concepts in a more detailed manner, with special focus on problem solving. Using software simulations, sales staff can be trained on the ways of filling up the forms in an efficient manner. The simulations can provide multiple opportunities to master the basics, like using capitals in certain fields, filling out required data like pincodes, and so on.

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What’s Hot with Articulate 360? – Part 7: Engage 360

CommLab India

We saw that Storyline 360 can be used to develop good software simulations and online assessments. The Articulate software allows you to deliver good learning experiences by ensuring consistency in volume, across all learning interactions. Engage 360 allows you to record and import video files; you can set videos to play automatically or incorporate Player controls. The size of the Player font can be increased up to 200%.

What’s Hot with Articulate 360? – Part 5: Presenter

CommLab India

We saw that the Articulate 360 component enables the development of high quality software simulations and e-learning assessments. Studio 360 is a software application that can be used to transform classroom PowerPoint Presentations into engaging responsive web-based courses. Presenter 360 comes with an easy-to-use window that allows you to include navigation elements, branching, playlists, and Player tabs. Learners can be allowed to skip Player navigation.

Gamification doesn’t mean developing games and there’s more!

Eat Learn Repeat

I’ve taken part in some Gamification events where I’ve noticed that some of us get confused between the terms Game, Game-Based Learning, Simulations, and Gamification. A Video Game is an electronic entertainment medium developed to engage the players who control a computer generated program. Simulation. A Simulation is an imitation of real world process in a virtual world. Who can develop Simulations? Authoring Tool Experts/Software Programmers.

Nine Training Alternatives to ‘Correct’ and ‘Incorrect’

Mindflash

In simulations and virtual worlds, learners are given a chance to explore, manipulate and practice so they can learn in a safe environment. In a reasonably accurate simulation, feedback occurs naturally as the result of an action. For example, in a driving simulation, turning a simulated steering wheel to the right appears to turn the car to the right. Digital World: Then again, sometimes our simulations replicate the digital world, as in a software simulation.

Reflections on Captivate 2017

Adobe Captivate

Retina screen – software recordings. However to record a Video Demo or a Software simulation you did have to edit the AdobeCaptivate.ini file. Just one tip: if you are on Win10, check the Display setting before recording (both Video Demo/Software Simulation). You’ll have to reset it to 100% before the recording to avoid problems. If Flash player is enabled in your browser, you can test this movie (SWF) online in my personal blog. Intro.

Two weeks with Captivate 2017

Adobe Captivate

Retina screen – software recordings. However to record a Video Demo or a Software simulation you did have to edit the AdobeCaptivate.ini file. Just one tip: if you are on Win10, check the Display setting before recording (both Video Demo/Software Simulation). You’ll have to reset it to 100% before the recording to avoid problems. If Flash player is enabled in your browser, you can test this movie (SWF) online in my personal blog. Intro.

How to Build a Serious Game: Part 3

TalentLMS

Procedures: Simulation activities that create immersive environments are excellent game-play strategies that teach procedural knowledge. A software simulation enables learners to choose options like “show me”, “guide me” or “do it for me”. The advantage of using game-play to achieve this learning goal is the absence of any real-world risks or fatalities associated with any mistakes made during simulation.

Library? Which Library?

Adobe Captivate

Backgrounds : backgrounds used in project, master slides or created when recording a software simulation. To avoid problems with duplicate variables follow the recommendation of that mentioned article. Captivate Draft has access to the CC Libraries, and could be used as an intermediate player: use it to retrieve custom color palettes, image and other assets. Intro.