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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Soft landing

E-Learning Provocateur

Wikipedia describes soft skills as “psychosocial”, and I feel this hits the mark closer than most. Unfortunately Wikipedia goes on to declare that hard skills are specific to individual professions, which is demonstrably false. For example, is a hard skill such as data analysis not also a business skill or a power skill?

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TCC08: Wikis and Blogs and Tags: Oh Why?

Experiencing eLearning

Social Connection. Question about FERPA (student privacy law in the US). Social Connection Tools. More social community. Privacy issues: Edublogs may be better than Blogger, or do it on your own servers to control information. Technorati Tags: tcc08 , tcc2008 , wiki , blog , diigo , privacy , education , writing.

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The Smart Worker : shares what s/he learns

Jane Hart

The three previous posts in this series were: The Smart Worker : learns continuously with social media. On the Social Web millions of people freely and willingly share resources they have created for others to use. People often cite Wikipedia as a unreliable source since it is a “collaborative&# encyclopaedia.

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Wikis and Learning – 60 Resources

Tony Karrer

So, of course, I went to eLearning Learning and I looked at Wiki , Collaborative Learning with Wikis , Wikis and eLearning 2.0 , Wikis Corporate eLearning , Social Learning with Wikis , Wiki Security and a few others. I wanted to collect a few resources around this topic for use in these discussions. Here’s some of what I found: Why a Wiki?

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10 Social Media Tools For Learning

The eLearning Coach

Do you have a training or information need that could benefit from a social media strategy? So here are descriptions of ten applications representing different social media technologies that promote learning. Category: Social Networking Platform. Elgg is an aggregate of many social media technologies in one platform.

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The Smart Worker : learns best with and from others

Jane Hart

In my last post I looked at how individuals really learn how to do their jobs – by doing their jobs – and how that happens mainly through social interactions with others in the workflow. As Wikipedia points out, “e ffective transfer of tacit knowledge generally requires extensive personal contact and trust&#.