Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase.

Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. Product knowledge is an important component of providing quality service.

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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

However, providing quality customer service now requires that your sales reps know more than just facts and features. To truly provide quality service your sales team must have a deeper understanding of the products and services your business offers.

The evolution from Quality Assurance to Quality Engineering in the edtech world.

Magic EdTech

With the above stated challenges its important that quality in edtech is more proactive and agile and gets transformed from Quality Assurance to Agile based Quality engineering. Yes, that mindset is Quality Engineering (QE). The Pandemic Impact: .

12 Ways to Get the Most Out of Your Authoring Tool

wanting a better product within a year or. important product demonstration. expert discussing the product, offering insights. related products. invest time and money in high-quality video. Product Marketing Manager About gomo gomolearning.com @gomolearning

How to get Virtual Selling of Financial Products Right?

G-Cube

This then led us to a six-month journey to identify the challenges in virtually selling financial products and how these specific areas can be addressed. Use call recordings for regulatory compliances, quality checks, performance measurement, coaching and feedback.

5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. In today’s digital world, customers have access to more product information than ever before, making them one of the hardest customers to serve.

8 Productivity Tips for Online Course Creators

LearnDash

If you want your course to be as good as it can possibly be, you will need to devote time to ensuring that all your materials are high-quality – this can be tough when you have a full-time job or a million other things vying for your attention. This could be anything from a simple note-taking app like Google Keep to a productivity organizer like Trello. Adopt a batch approach to production.

Product Training vs Soft Skills Training

Your Training Edge

can be taken as “good to have” instead of vital component, and product training like quality control skills are usually viewed as a box ticking exercise, not always monitored at the workplace to assess value. That’s why, there is a Training Budget, which needs to be split as per the classes of skills, considered as mandatory, for the employees to work effectively and productively. Differentiating Between Soft Skills & Product Skills. Product Training.

Can Elearning Improve Productivity?

Origin Learning

One of the most elementary goals of any business is to increase its productivity. In an effort to increase it, innumerable studies have been conducted across organizations of different industries to determine the causes of low employee productivity. The ultimate results are- ineffective solutions, unmet deadlines and (may be) lost business; all that combine to keep your organization’s productivity low.

Developing a Results Driven Curriculum

and need product managers to understand the eight. stability, quality of service, and ultimately, public safety. person who embodies the quality of. and production details needed to go into. Developing a. Results-Driven. Curriculum.

Your Product Launch Training Questions Answered

Bottom-Line Performance

A few weeks ago, several hundred people joined Leanne Batchelder and myself for a webinar on product launch training. Hosted through Training Magazine Network, the session is called Learning Solutions and Your Product Launch: How a Curriculum Drives Success. This was one of the best webinars I have helped present because of the quality of questions participants asked. Clearly, product launch training is a high-priority issue in many organizations.

3 Ways to Kickstart Your Product Launch with Quality Content

Inkling

A new product launch is a very exciting time. Between the live presentation, the social campaigns, and the product demos, to name just a few—there is a lot to coordinate to ensure your launch event goes off without a hitch. But the success of the product ultimately hinges on the effectiveness of the sales team. Therefore, one of the most crucial components to any successful launch is ensuring your sales force is prepared to fire on all cylinders after the product is released.

5 Ways Performance Support Can Help You Amplify Productivity

Docebo

Performance support is a tool, such as a document or a resource, designed to support critical tasks around specific moments of need, providing only as much contextual knowledge as is necessary to solve a job-related issue more productively, safely and to the required standard of quality. The critical point with performance support is that it’s focused on providing knowledge within the flow of work, which leads to fewer mistakes, higher productivity and faster acquisition of skills.

Creating A Quality Video Production Studio For eLearning At Home

Dan Keckan

I’d like to share what I have learned about setting up a quality recording environment in one of the most challenging home office environments imaginable. eLearning Design and Development Audio In eLearning eLearning Narration Video In eLearning Video Production Best PracticesMore Instructional Designers are working remotely nowadays. Home offices were never designed for studio recording, yet videos must be professional.

How Can Training Help in Increasing Employee Productivity?

Your Training Edge

Training is recommended by many experts to increase the productivity of the employees. The success of any organization is determined by the productivity of its employees. Before moving further, let us first understand the what exactly employee productivity is? According to The Bureau of Labor Statistics, employee productivity is an assessment of the effectiveness and productivity of a worker or group of workers. How training affects productivity?

A Productive Learning Culture

The Performance Improvement Blog

In a blog post titled, "Building a Productive Learning Culture", Thomas Handcock and Jean Martin say that businesses, because of need and demand, are increasing employee participation in training but failing to increase productivity. They write: To make this shift from a culture of learning participation to a productive learning culture, L&D functions must manage three key components.

4 Proven Steps To Make High-Quality Product Demo Videos

TechSmith Camtasia

A product demonstration video illustrates how your product works by showing it in action. Demo videos are a compelling way to communicate your product’s value to prospective customers. Product demos are one of the four most common types of video , so knowing how to create this type of instructional video is a relevant skill to learn. Here’s how you can create a product demo video in four easy steps. Show how the product works.

Boost Your Productivity with These Simple Tips

Your Training Edge

That is the essence of productivity, isn’t it? The same people will tell you that must wake up at 4 am to boost productivity but how many can? If you want to boost your productivity, then you need simple tips that incorporate snuggly into your daily life. One of the best ways to boost productivity is to find that block in the day where you have the most energy or creativity. If he wants to boost his productivity, then not in the morning.

What's the ROI on Quality?

Dashe & Thomson

Here’s something you don’t hear every day: the quality of your company's learning and communication content plays a significant role in how people view your company. Do misspellings, poor punctuation, spacing errors, misused words, passive voice and dangling modifiers make you worry about that company’s ability to be thorough, accurate, and meticulous with your company’s learning products? Quality Control Quality

The Top 3 Limits on L&D Product Quality

Clarity Consultants

For some companies, that’s aligning expectations, or managing resources, but an often-unforeseen challenge relates to quality of your L&D products. Outdated content, poor quality, and irrelevant content can all be issues, but when you dig deeper into the problem, there are often higher-level problems that need to be addressed to make sure your employees are getting the training and skills they need to succeed in the long term.

Quality Assurance to Quality Engineering: An Edtech Evolution.

Magic EdTech

With the above-stated challenges, it becomes vital that EdTech products go through rigorous quality reviews. Given the situation, the traditional quality practices may not prove fruitful. Yes, that mindset is Quality Engineering (QE). The Impact of the Pandemic: .

12 Tips to Enhance Video Production Quality

KZO Innovations

Here are 12 tips to instantly improve the video production quality so they stay. . Pre-Production: 1. Be original. Organization is key during the pre-production phase. Production: 5. Be aware of sound quality. Poor sound recording quality can make you come across as amateur. Make sure your sound quality is high so that viewers won’t second-guess your professionalism. It’s important to follow this rule during production.

Sourcing Training Video Production Companies

Ninja Tropic

Need to produce high-quality training videos on a budget? Get help from an eLearning professional video production company with a dynamic service model. Learn More Today!

How to Maintain Quality While Growing Your Company

KnowledgeCity

As a company grows there are chances that the quality of their product or service can decline as resources are drawn thin. This post will explore methods of maintaining product or service quality while promoting continued growth. Business owners say that owning a business is hard work but can also be exhilarating – gaining new clients, seeing a new product introduced to the market, and expanding into new territories. Use quality improvement tools.

Ways to Make Your Team More Productive When There Isn’t a Pressing Deadline

Your Training Edge

No matter the scale of the project or the importance of a client for your company, it can be difficult to motivate employees into productivity without imposing deadlines on them. Whether you are a project manager, a team leader or an employee assigned to one of the numerous company departments, it can be hard to achieve productivity at the best of times. However, there are ways to motivate your team into being more productive even without pressing deadlines.

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Reasons why you need to outsource the creative production process

Your Training Edge

Outsourcing their creative production process and partnering with a specialist production provider is enabling exactly this. There are a few very clear benefits of outsourcing your creative production process. When you outsource the creative production function, this allows you to work directly with a third-party provider specialized in creative production specifically, enabling them to have better visibility over the whole creative production process.

Video Production and Learner Engagement in MOOCs

Your Training Edge

On the plus side, although MOOC videos should be of high quality, they don’t necessarily need to be produced in a professional recording studio. Invest post-production time to splice together different content types and edit out pauses and other things that slow the video down. The idea that massive open online courses (MOOCs) can greatly enhance learner engagement and retention in corporate training settings has been a recurrent theme on this blog. (If

Because quality matters

Clark Quinn

And I joined with some others to promote quality elearning. And I realized that it’s because I care; because quality matters. They might be persuaded to buy products that can’t really deliver what’s promised. So you can continue to expect me to work for quality, and back up those who do likewise. The post Because quality matters appeared first on Learnlets. I was reflecting on some of the actions my colleagues and I take.

Conquering common L&D challenges with customer-focused research [Product Update]

Elucidat

Wanting to produce online training faster, without sacrificing on quality. Improve the quality and consistency of elearning output. A need face-to-face trainers, and those not familiar with elearning to produce it – quickly and at a decent quality.

Training Video Production, Humanized

Unboxed

However, over the years I’ve observed how corporate training video production intimidates most people in the market for it. They have justifiable concerns about production costs, timelines, actors, branding, and quality. In an effort to make the production process a little more human-friendly, we created the Training Video Production, Humanized guide. Training Video Production: Things to Know Up Front. What to Expect During Pre-Production.

5 Steps for a Winning Virtual Product Launch

Allego

In her interview, podcast host Mark Magnacca, Allego President and Co-Founder, discussed the ways training techniques have evolved to accommodate virtual product launch , remote sales pitches, and issues facing pharmaceutical companies during the pandemic. Product Launch

Quality Control: Best Practices in Online Course Design and Delivery

CourseArc

Like any other product or service, online course design and development must be subjected to quality control (QC) standards to ensure that its users’ needs are truly being met. But like other design-driven products, in which subjectivity plays a key role in a course’s development and execution, the quality of eLearning products can sometimes be difficult to evaluate objectively. Designing and Delivering High Quality.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

Truth is, most of these new users will take one first look at your product. You just invested all sorts of time and money in marketing campaigns to get people in the door, only for them to question your product’s value and walk away. Product Education. If you don’t immediately show new sign-ups how they can succeed with your product, don’t be surprised if they move on. How to Bootstrap Product Education. I wrote our product documents.

How to Create High-Quality Content

Superb Learning

When selling high ticket items, it’s absolutely paramount that what you’re selling and your content writing is of the very top quality. Not only will this be apparent in your marketing but it will also ensure that you don’t get people asking for refunds or bad-mouthing your product.

5 Tips to Time Management for Maximum Productivity

Your Training Edge

Are you maximally productive at work? This article seeks to help you manage time and become more productive. Some people think that sleeping for less than 7 hours creates more working time, thus making them more productive. That reduces your productivity. When you perform more than two tasks simultaneously, you lose a lot of your productive time switching between tasks. That will help you increase productivity and succeed in many individual tasks.

Insight Curation: Are We Accelerating or Protecting Productivity?

Living in Learning

The quality of those well-intended distributions, often via email attachments, or postings to knowledge bases, or communities of practice forums, or corporate shared drives, or SharePoint…or…or…or…are somewhat scattered. That's Point-of-Work, and that's where we can accelerate and protect productivity. By now content curation is a well-known activity that is credited for saving time in the search, retrieval and distribution of bulk knowledge/information.