Consulting Services

Web Courseworks

Our consulting services maximize your processes for efficiency and quality, with everything from learning business plans to situational learning design. The post Consulting Services appeared first on Web Courseworks. Product Data Sheets AMS association Consulting elearning LMS

Friday Finds: Productivity Hacks

eLearning Brothers

I first stumbled upon this service several years, and I really think it hasn’t gotten the glory it deserves. Blog eLearning Featured business productivity tips and tricks

Do we need product evangelists for each product/service?

Docebo

In the last few years markets have become more competitive as product lifecycle is reducing and go to market timing is becoming more and more important. But the real factor that makes marketing more complex is that products and services are becoming more technological and therefore complex and so they require more knowledge to be used. Knowing a product before purchase is related to market education. The post Do we need product evangelists for each product/service?

5 Professional Soft Skills for Rock Star Customer Service

eLearning Brothers

Chris Willis, Product Manager for Customizable Courseware, wrote a great article for D2L on developing soft skills for customer service. The post 5 Professional Soft Skills for Rock Star Customer Service appeared first on eLearning Brothers.

State of the Front-Line Manager

how individual contributors perform, increases that show up in engagement, retention, and productivity. customer service group, shift managers in your retail. success and well-being; Be productive and results-oriented; Be a good communicator and listen. State of the.

New Medical and Food Service Cutout People

eLearning Brothers

The post New Medical and Food Service Cutout People appeared first on eLearning Brothers. Cutout People Library eLearning Featured Products/ServicesWe have been busy here at eLearning Brothers.

How Can a Customer Service eLearning Course Improve Sales?

eLearning Brothers

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service. Product Expertise.

Customizable Courseware for Creating Compassionate Customer Service Courses

eLearning Brothers

For most businesses, one could argue that their mission is to serve those that patronize their products and services. To start things off, learners are dropped in the middle of a few customer service scenarios and asked to judge the quality of service shown.

Try our Managed LMS Services packs and increase your productivity

Paradiso

This could directly affect the company’s productivity and efficiency. Paradiso managed LMS service offers a team of experts trained in every aspect of the platform ready to customize, support and monitor all content and activities that you need in your LMS.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

retention, productivity, and employee engagement. provides a full range of services to support the design and delivery of your. customer service and innovation. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations.

How a Time Management eLearning Course Can Boost Productivity

eLearning Brothers

People who manage their time effectively are productivity ninjas. Productivity. Be sure to schedule some breaks throughout so you can stay productive and not force hard work when your body or mind isn’t up to it.

Building a Culture of Legendary Service

CLO Magazine

Think about the last time you received great customer service — not just good, but actually memorable. Service you would tell your friends and family about. When an organization fails to address the need to provide outstanding service, in time a vicious spiral begins.

New Camtasia 9 Behaviors Will Add Sizzle to Your Production

eLearning Brothers

The post New Camtasia 9 Behaviors Will Add Sizzle to Your Production appeared first on eLearning Brothers. Camtasia Resources Camtasia Template Library eLearning eLearning Template Library Featured Products/Services Resources Software Training

B2B eLearning Solutions Combine Affordable Services

TOPYX LMS

Would you agree that B2B product and service providers have much to do with this? Although B2B products and services are absolutely essential to a business’s prosperity, they can seriously upset a company’s bottom line.

19 Productivity-Boosting Apps for L&D Project Managers

Dashe & Thomson

As a Project Manager, organization and productivity is essential to your job. To help you step up and do more with less, check out these tools recommended by highly productive project managers. The project management profession is growing into its own.

Gussy Up Your Video Production With 3 New Camtasia 9 Themes

eLearning Brothers

The post Gussy Up Your Video Production With 3 New Camtasia 9 Themes appeared first on eLearning Brothers. Camtasia Resources Camtasia Template Library eLearning eLearning Template Library Featured Graphic Design Resources Products/Services Resources

Moodle Services Provider – How would you Choose the Right One?

Paradiso

Now that you’ve zeroed down on using Moodle for your training needs, next step would be to hire the right Moodle service provider. And we know it’s a daunting task, given the proliferation of Moodle service providers. Be aware of such service providers!

6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. Thankfully, you can offer them all of the tools and resources they require by developing an effective online customer service training program.

Evaluating SaaS Products for Purchase

Administrate

So you think you need new SaaS (Software-as-a-Service)? Jesse joined the Administrate team as an Account Executive in September 2015. He’s sold cars, yachts, advertising, and SaaS. Whether you’ve been down this road in the past or you’re new to the process, this post is intended to provide some pointers. I’ve Read More. All Staff Insight

Improve Government Customer Service? Look to the Workforce

Avilar

To “sustain the health, diversity, and productivity of the nation’s forests and grasslands to meet the needs of present and future generations,” for example, the U.S. Forest Service must deliver recreation passes and permits to people who want to visit our national forests. “To

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. First, let me clarify: Storyline still looks to be their flagship product, going under the moniker “Storyline 360” It looks to have been updated with some new features as well.

In the world of contact centers—customer services rules all

Axonify

Customer service is important to most businesses but when you work for a telecom company?—?it BT Consumer , a division of British Telecommunications Group, which is responsible for consumer fixed-voice and broadband services, was determined to move ahead of a highly competitive pack of telecom competitors by offering a customer service experience that was second to none. To achieve this, BT set some ambitious goals for itself: Improve customer service at every level.

Content as a Service (CaaS)

KnowledgeStar

The etextbook in 2018 will be coupled to an app that will provide you with Content as a Service (CaaS). It will replace the old print (and even current online) proto-etextbook that used content as the product you bought. By 2018, you will be purchasing the services which the app and the etextbook will provide. It will be designed to make learning easier and more effective.

How to Build Better Customer Service in Retail

GoConqr

“We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve So how to build better customer service? 3 Keys to Improve Customer Service in Retail.

Product Review: BlueVolt

eLearning 24-7

Ability to offer ads for products or ads to specific sections for folks to visit – for each child (sub-portal) - yes – every child can be skinned to look a different way then the parent. At one time BlueVolt was just a spark, a system among many other systems in the market.

Book by Dan Bixby on Product Training

Work Learning

Too often, product training is based on the false assumption that sales people and customer service reps simply need to be fed information about product features and benefits. Books bixby book product training

Product Review: Saba Social

eLearning 24-7

A LMS whose UI is poor, ease of use not there and questionable feature sets and service. Saba Social is a very solid product, that despite a few hiccups and “huh&# moments, achieves what it sets out to do, provide a user friendly social experience.

Saba 130

The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. A bad customer service experience costs your business revenue through abandoned transactions, lost customer relationships, and wasted time and resources. The post The Cost of Misinformation in Customer Service appeared first on Inkling.

At Your Service

Rustici Software

We’ve launched a new services group. For years, we have relied on our products to be the solution to a number of complex problems facing companies that use elearning standards. And we know that the problem isn’t always solved at the immediate boundary of our products.

7 Top Skill-Building Activities That Are Ideal For Customer Service Online Training

TalentLMS

In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training. Your customer service reps are on the front line of business operations.

Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 3 Corporate Online Learning Trends That Can Boost Employee Productivity in 2017. The post Online Learning Trends Enhancing Employee Productivity in 2017 appeared first on TOPYX.

Customer Experience Key to Product Design

Origin Learning

And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off.

Custom 155

Product Review: Litmos LMS

eLearning 24-7

Technical Support and Service. API E-Learn Info e-learning e-learning vendors elearning hosted Litmos LMS mobile learning Product Review SAAS SCORM Uncategorized craig weiss elearning vendors learning management system litmosSo what makes a Lite LMS different from a Standard LMS?

Improving Sales with Online Product Training

KnowledgeAnywhere

When a sales team knows their product offerings inside and out, potential customers can tell. The better your sales team knows your products, the more effectively they can recommend the items and services that will work best for your customers.

8 Key Customer Service Skills Every Employee Needs

Pract.us

Good customer service skills make a difference to your bottom line. If your business has customers, you and your team needs customer service skills. But good customer service means waiting for a client to fully explain the problem, especially if he or she is confused and frustrated.

10 Tools and Services For Successful Business Presentations

Your Training Edge

To increase your overall productivity it’s imperative that you simplify the process with the tools technology offers. Ninja Essays – This professional writing service is extremely useful for almost any type of business content or presentation creation.

Product Review – Adobe Captivate Prime LMS

eLearning 24-7

Self-Service system in a sense, can buy and go live quickly (albeit at Enterprise I would not). If you are a fan of Adobe products and love Captivate the authoring tool or Connect, then having the LMS wouldn’t be out of the question.

Essay Writing Service

E-learning Uncovered

Revware is a leading metrology software and equipment manufacturer – reshaping your world, one product at a time Application Areas.

16 Metrics of Healthy Customer Service-Oriented Businesses: Part One

Inkling

Duly inspired, we have compiled our own list of metrics that define a healthy customer service-oriented business. Specifically, quick-service restaurants (QSRs), retail organizations, and hotels. Categorized by operational excellence and employee productivity, these first five indicators of a healthy QSR will arm managers, business owners, and their staff with a framework to run their business operations more efficiently. Employee Productivity.