Consulting Services

Web Courseworks

The CourseStage consulting team affords expertise from multiple sectors to organizations that offer online education to professional learners. The post Consulting Services appeared first on Web Courseworks. Product Data Sheets AMS association Consulting elearning LMS

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.

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Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.

Teams 141

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.

Teams 151

12 Ways to Get the Most Out of Your Authoring Tool

wanting a better product within a year or. organizations: • Value personal development among their teams • Create curated learning experiences • Use learning technologies to achieve their goals As leading analysts Fosway Group point out, learning technology deserves a much more strategic.

Leading High Performance Teams

Your Training Edge

But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance (HP) teams and determine how to make that a reality instead of simply a popular term.

Teams 141

Customizable Courseware for Creating Compassionate Customer Service Courses

eLearning Brothers

For most businesses, one could argue that their mission is to serve those that patronize their products and services. To start things off, learners are dropped in the middle of a few customer service scenarios and asked to judge the quality of service shown.

B2B eLearning Solutions Combine Affordable Services

TOPYX LMS

Would you agree that B2B product and service providers have much to do with this? Although B2B products and services are absolutely essential to a business’s prosperity, they can seriously upset a company’s bottom line.

4 ways to structure a winning elearning production team

Elucidat

How do you get the most out of your elearning production team and create smart, user-focused elearning, efficiently? Here we share four tried and tested configurations, each with their different merits, to help you develop a winning elearning dream team.

How a Time Management eLearning Course Can Boost Productivity

eLearning Brothers

People who manage their time effectively are productivity ninjas. Productivity. Be sure to schedule some breaks throughout so you can stay productive and not force hard work when your body or mind isn’t up to it.

State of the Front-Line Manager

you might use team leads, supervisors or a dozen. how individual contributors perform, increases that show up in engagement, retention, and productivity. supervisors on your plant floor, team leads in your. customer service group, shift managers in your retail.

Teach Your Team Negotiation Skills with an eLearning Course

eLearning Brothers

When you hear the word “negotiation,” you probably think of some high-stakes situation involving SWAT teams, dangerous criminals, and tense conversations through megaphones. The post Teach Your Team Negotiation Skills with an eLearning Course appeared first on eLearning Brothers.

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Training Manager Frustrations: The Customer Service Solution

Gyrus

Training Manager Frustrations: The Customer Service Solution. Everyone wants to receive good customer service and every company would like to think they offer acceptable to great customer service. Yet we all have horror stories of disappointing service we’ve experienced.

3 Ways to Improve Employee Productivity

EdCast

3 Ways to Improve Employee Productivity Productivity is critical to the health of your company’s bottom line. When staff performance suffers, so do sales, customer service and retention, corporate culture, and employee morale.

Now Hiring: Summer Intern for BLP’s Learning Services Team

Bottom-Line Performance

We have some exciting projects in the works this summer and are looking for the right person to bring on board our collaborative team. • Ability to collaborate on a team AND take a project and run with it. Basic proficiency in Microsoft Office products. Can You Tell a Good Story?

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

managers (aka supervisors, team leads, mid-level managers). new managers transition from skilled individual producer to team. building a team today? Based on the feedback from her team members, she’s very motivated to improve her skills. development team?

Try our Managed LMS Services packs and increase your productivity

Paradiso

This could directly affect the company’s productivity and efficiency. Paradiso managed LMS service offers a team of experts trained in every aspect of the platform ready to customize, support and monitor all content and activities that you need in your LMS.

Ideas for customer services training

Ed App

Here are simple ideas for customer service training that can help you address some of the critical skills and behavioural changes you may be seeking. . Ensuring all your customer service team understands the industry best practices which can make them more efficient with the CRM system , company’s register, customer feedback tools, etc. Download EdApp: Small Team Edition from the App store now. View competitor customer service.

Tips for customer service training

Ed App

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the organization’s future. Below are some innovative tips for customer service training, which can help supervisors, managers and HR professionals get started. Organized, ongoing training will maintain your customer service reps’ skill levels and motivate them to improve and grow professionally.

Evaluating SaaS Products for Purchase

Administrate

Jesse joined the Administrate team as an Account Executive in September 2015. So you think you need new SaaS (Software-as-a-Service)? He’s sold cars, yachts, advertising, and SaaS. Whether you’ve been down this road in the past or you’re new to the process, this post is intended to provide some pointers. I’ve Read More. All Staff Insight

Developing a Results Driven Curriculum

experiences that support and enable change in service. and need product managers to understand the eight. they are ready for your team to. thought leadership, best practices, training, and other services to enhance. If in doubt, ask team members to explain how.

6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. Thankfully, you can offer them all of the tools and resources they require by developing an effective online customer service training program.

Moodle Services Provider – How would you Choose the Right One?

Paradiso

Now that you’ve zeroed down on using Moodle for your training needs, next step would be to hire the right Moodle service provider. And we know it’s a daunting task, given the proliferation of Moodle service providers. Be aware of such service providers!

You Want Student Athletes on Your Team

CLO Magazine

Lee Maxey is CEO of MindMax, a marketing and enrollment management services company. Each year at this time, the annual NCAA Division I college tournament determines which men’s and women’s basketball team will be crowned national champions.

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9 Product Knowledge M-learning Delivery Formats for Sales Teams

CommLab India

It is a well-known fact that products are the lifeline of companies, and sales reps need to be equipped with good knowledge of products. Salespeople, who are trained well on products, can communicate their value proposition effectively, and needless to say, close deals better.

Seven challenges of managing a remote team and how to overcome them

TalentLMS

Remote teams are extremely common in today’s workforce. That’s because companies realize the impact remote work has on employee satisfaction, productivity, and cost reduction. Communication is the key to success for most teams. Tracking work and productivity.

Teams 55

How chatbots can revolutionize your workplace and boost your productivity

Your Training Edge

This is a huge time waster for your customer service team. They can answer these questions tirelessly for your team and release them from this drudgery. This will make it far easier on your sales team. Chatbots seem a bit gimmicky.

The Four Pillars of An Effective Product Training Program

KnowledgeAnywhere

Product training is an important part of an organization’s success. Without value-adding product training, a marketing team cannot reach the right market, and a sales teams will fail to answer the critical questions customers are looking for.

The 5 Challenges of Leading a Mobile Sales Team and How to Overcome Them

Enyota Learning

A mobile sales team is often essential to meet sales targets. These road-warriors can enjoy working from anywhere and anytime while ensuring productivity - it's easy to see why mobile sales teams have never fallen out of fashion. Mobile teams do enjoy the freedom to work from anywhere they choose, have easy access to relevant information, and can drive more natural customer relationships through dynamic and real-time insights. Challenge 5: Tracking productivity.

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Project Teams – Coordinating or Collaborating?

Integrated Learnings

In this webinar, Mr. Covey talked about teams working together, and discussed the differences between coordination and collaboration. I began to think about this in the context of an instructional design project team made up of subject matter experts (SMEs) and other project team members. He then asked us to think about our own teams and identify where on the continuum we were. Is this listening active and are team members truly seeking to understand each other?

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How to Build Better Customer Service in Retail

GoConqr

“We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve So how to build better customer service? 3 Keys to Improve Customer Service in Retail.

Accredit your employees with Paradiso LMS certification services

Paradiso

The world of eLearning is not different, at the end of a virtual course you should get your accreditation, via LMS certification service. Paradiso LMS certification service works at the course level.

Just Why is Your Sales Team Not Performing?

AbaraLMS

Sales is a dynamic process defined by an ever-changing environment of products, services, customers, markets, and customer sentiments. Sales team members who [ ] The post Just Why is Your Sales Team Not Performing? LMS Challenges in Sales Team Training eLearning for Sales Training LMS for Sales Team Training Microlearning Sales Team Training Challenges Sales Training Challenges

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The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. A bad customer service experience costs your business revenue through abandoned transactions, lost customer relationships, and wasted time and resources. The post The Cost of Misinformation in Customer Service appeared first on Inkling.

3 Digital Product Training Strategies to Improve Sales

KnowledgeAnywhere

The modern consumer can find most or all of the information they need to buy a product online. When someone engages a salesperson, it is not usually to discuss high-level product information. This shift in focus for sales teams means that training is more important than ever.

How Self Service Reporting Improves Member Enrollments

DLC Solutions

For CME directors self-service reporting is much more than a convenience feature: it’s an integral component of a modern, scalable CME management model. How Self Service Reporting Helps Boost Member Enrollment. Self service reporting can eliminate data gaps.