Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. Micro-learning.

Knowledge 410

Knowledge Blended Learning Productivity Product 410

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Infopro Learning

JULY 18, 2017

so we have decided to only focus on one item in this article: sales training. There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Sales Agents. Sales Management.

Knowledge 340

Knowledge Productivity Product Blended Learning 340

Infopro Learning

OCTOBER 18, 2018

How to Impact the Bottom Line Through Product Knowledge Training. After discovering a widening performance gap across the sales team, the company partnered with Infopro Learning to address the rapidly-evolving business challenges. Why product knowledge is a high-impact sales training tool.

Case Study 211

Case Study Sales Productivity Product 211

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough.

Sales 211

Sales Productivity Product Support 211

Infopro Learning

JUNE 6, 2019

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Micro Learning.

Productivity 280

Productivity Product Knowledge Simulations 280

Infopro Learning

NOVEMBER 7, 2017

Has your sales staff mastered the fine art of negotiation? In this article, I’ll share 8 tips to help your sales employees seal the deal and improve customer satisfaction. How To Facilitate Negotiation Skills in Sales Online Training. Here are 8 top tips to help you facilitate negotiation skills in sales training.

Sales 249

Sales Skills Tips Simulations 249

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

DECEMBER 26, 2023

The heart of any business is found in its sales. Sales should be dynamic, meaning demand adjustments must be made to accommodate market shifts and evolving customer requirements. Often, in order to elevate sales and rise to meet these challenges, companies allocate substantial resources to bolster their teams with tools and processes.

Sales 221

Sales Portfolio Module Metrics 221

Infopro Learning

NOVEMBER 10, 2022

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Personalize the Customer Service. Conclusion.

Consulting 416

Consulting Custom Organization Tips 416

Infopro Learning

OCTOBER 23, 2023

Sales, often referred to as the lifeblood of any business, stands as a pivotal element in driving growth, revenue, and overall success. These theories provide a foundation, a blueprint, for navigating the intricate sales landscape. These theories provide a foundation, a blueprint, for navigating the intricate sales landscape.

Theory 251

Theory Sales Strategy Trust 251

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Sales Training & Enablement Accelerates Results ?with?

Behavior 221

Behavior Sales Metrics Oracle 221

Infopro Learning

FEBRUARY 19, 2019

Here, we’ll discuss the evolution of employee development and how managed learning services can keep your L&D engine at top speed as your organization grows. Enter Managed Learning Services. Why Use Managed Learning Services to outsource L&D? The Evolution of L&D.

Services 280

Services Outsource Diversity Training Organization 280

Limestone Learning

FEBRUARY 1, 2023

PT: Fast Start Sales Strategy: Five Focus Areas for Sales Leaders Sales strategy isn’t something that sales leaders can set and forget. It takes a decisive start and continual focus to achieve sales growth objectives. Explain how the 60/30/10 rule increases productivity. There are plenty on offer this month.

Virtual Classroom 113

Virtual Classroom Free Authoring Tools Diversity Training 113

TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

Platform 207

Platform Productivity Product Customer Service 207

Infopro Learning

JANUARY 10, 2024

The answer often lies in the effectiveness of their sales teams, and at the heart of this success is a powerful element: sales training. As we enter 2024, the world of sales is evolving rapidly, and staying ahead of the game demands more than a stellar product or service. The sales process has grown more intricate.

Sales 221

Sales Virtual Classroom Diversity Training Performance Support 221

Infopro Learning

DECEMBER 28, 2023

Embracing the concept of sales and fostering a genuine appreciation for salespeople is key to empowering sales success. This sets sales training projects apart from other programs in Learning & Development (L&D). ” This statistic underscores the undeniable significance of a strong sales training program.

Sales 221

Sales Program Effectiveness Diversity Training 221

Infopro Learning

OCTOBER 20, 2021

Some of its benefits include: Anytime Availability: A dedicated LMS administrator can provide 24/7 service support and resources, thus reducing the worries about staff turnover. Higher Adoption: Your outsourced training partner can ensure a seamless customer service experience, resulting in higher adoption levels of LMS.

Outsource 448

Outsource LMS Website Learning Management System 448

Ontuitive

JANUARY 9, 2023

An organization can help by having a solid sales enablement strategy. An essential part of sales enablement is ensuring that employees can quickly and easily leverage important sales content. Too often, sales reps lose valuable time sifting through a mountain of files or trying to remember how to run a complex report.

Adopt 197

Adopt Adoption Sales Digital 197

LearnDash

JUNE 4, 2019

But that’s easier said than done… how do you share your value proposition and develop a sales page that motivates people to invest into your course? If you have accurately identified your target market , writing effective sales copy will be much easier for you. Ask the reader to take action at the end of your sales pitch.

Sales 230

Sales Course Benefits Classes 230

LearnDash

OCTOBER 3, 2019

What you might not know however is which email marketing service is best for you. Below are the most popular email marketing services available today. It has tools and templates for both personal and SMB accounts, including a built-in CRM program which can streamline automation options for marketing and customer service follow-ups.

Services 42

Services Market Templates Newsletter 42

Infopro Learning

NOVEMBER 8, 2022

The focus of many organizations these days is not just on attracting and retaining talent but also on fostering a more engaged and productive workforce. How Does Employee Engagement Affect Productivity and Lead Better Outcomes? This is unquestionably the most significant correlation between highly engaged employees and productivity.

Productivity 221

Productivity Product Benefits Strategy 221

LearnDash

JULY 25, 2022

In case you missed the announcement , or if you’re new to LearnDash, StellarWP is home to all of Liquid Web’s ecommerce products and services. IconicWP : Plugins that help boost sales for WooCommerce store owners. Save 40% off LearnDash and all StellarWP products! The post The Stellar Sale has Arrived ??

Sales 162

Sales Calendar Website Learning Management System 162

Infopro Learning

DECEMBER 22, 2021

For example, you can train ops employees with customer service representatives or the marketing team. In the same fashion, customer service reps become high-performing universal bankers with a better understanding of the products and services. This step has benefits like: Minimizing reskilling needs.

Program 419

Program Train Training Learning Objects 419

Infopro Learning

JANUARY 28, 2021

HR chatbots can be programmed to answer common questions about policies, processes, as well as any new services or changes that have been made. Today human resource professionals use new HR tech to provide advisory services to help organizations develop a people strategy.

Performance 416

Performance Analytics Diversity Training Policies 416

Infopro Learning

SEPTEMBER 9, 2021

Human capital transformation helps organizations prepare a future-ready workforce that is highly skilled, innovative, and productive. For instance, employees with good customer service experience may master skills in sales too. Reskilling and retraining create ample new job opportunities for employees to stay productive at work.

Blended Learning 383

Blended Learning Diversity Training Blended Corporate eLearning 383

Infopro Learning

OCTOBER 27, 2020

When implemented correctly personalized learning can help your organization unlock the potential of its employees, increase productivity and improve your training ROI. To learn more more about how this approach to learning works read the case study Personalized Sales Training for a Financial Services Organization.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

LearnDash

JUNE 1, 2022

As a content creator, there are numerous ways to make money: through sales of goods and services, through sales of courses, and through sponsored content. A quick internet search for the product reveals pages and pages of reviews and sales opportunities. Product Placement. Vine was short-lived.

Photography 264

Photography Business Newsletter Social Media 264

Docebo

SEPTEMBER 15, 2021

Customer training – a segment of extended enterprise enablement – is the process of educating your customers on how to successfully use your product or services in order to meet their goals. Maximize the impact of your product or service within your customers’ organizations. What is customer training?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Infopro Learning

OCTOBER 18, 2023

But what if these friendly problem-solvers could also be your company’s secret weapon for boosting sales? Now, you might be wondering, “Wait, isn’t sales supposed to be the job of the sales team?” It’s like adding a sprinkle of sales magic to their already impressive skill set.

Behavior 221

Behavior Teams Metrics Custom 221

Infopro Learning

NOVEMBER 10, 2022

These objectives might be anything from a measurable increase in sales to a shift in employee morale. Improving productivity. An example of such a corporate learning strategy would be to reduce customer help tickets and wait times and provide the best customer service to its customers. Closing the skill gaps.

eLearning Strategy 352

eLearning Strategy Corporate Learning Corporate eLearning Learning Strategy 352

LearnDash

DECEMBER 19, 2023

Audit your product and processes If you want to increase your revenue, keep your product (membership content and website), marketing, customer service, and purchase processes in top shape. Maybe there’s a bug on your website, your emails aren’t converting sales, or you’re not replenishing your content regularly.

Tips 279

Tips Site Social Media Gamification 279

LearnDash

NOVEMBER 17, 2022

Everyone with an email inbox knows that major businesses use Black Friday to bring in new customers, sell products, and connect with an existing customer base. When most people first think of creating an irresistible offer, they automatically think about drastically discounting the price of their product or service. Value adds.

Sales 147

Sales Course Policies Website 147

LearnDash

OCTOBER 8, 2020

And when employees are satisfied with their work, they are often more productive as a result. Products and services: train employees, both new and long-term, in your products and services. Even courses for employees who are struggling with personal time management can boost productivity and job satisfaction.

Compliance Training 290

Compliance Training Diversity Training Online Training 290