Expert insights. Personalized for you.
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. In today’s digital world, customers have access to more product information than ever before, making them one of the hardest customers to serve. MORE
February’s installment of the InSync 20 th Anniversary Team Insight series pulls the curtain back on virtual classroom stagehands: The Producer. Virtual Classroom - Production Producer Advice From The Virtual Trenches Team Insight Series MORE
Large-Scale Training Production with a Limited Team. robert-bogue. Wed, 02/17/2021 - 08:00 MORE
How do you offer effective corporate training to remote teams like a pro? Fret not, because here are 10 effective corporate training tips to enhance productivity of remote teams. MORE
As many organizations shift their teams to remote work and telecommuting arrangements, questions about team productivity and business continuity need to be answered. Is there enough work to keep my team busy? 2) Provide Training to Your Entire Team. MORE
Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire MORE
An ecosystem requires the following: Learning capabilities – nowadays these would include playlists/channels, beyond the usual learning paths, assigning content to a person or a group/team or everyone or a certain location, and so forth (which most systems do BTW). MORE
times more on sales training than they do on product knowledge training. In the latest Tribal Knowledge podcast, Infopro Learning’s Nolan Hout shares insights on why business leaders should consider doubling-down on product knowledge training for their sales team. Why You Should be Doing Even More Product Knowledge Training. Learn more on product knowledge training and how to maximize your sales training budget in our latest white paper. MORE
Whether your team is fully remote or has a few key players who work virtually, having reliable, easy-to-use collaboration tools is essential to your success. However, a lot of tools marketed toward remote teams are all frills and no substance — or they simply aren’t intuitive. Let’s look at the best team collaboration tools that help remote teams to be productive and on the same page. It also comes with a “Work Chat” option to help your team keep in touch. . MORE
Large product portfolios with varying level of complexities for new teams with different levels of skills and knowledge. Longer time to productivity usually always means lesser time at peak productivity due to compliance mandates and certifications in your industry. MORE
If you're creating eLearning with an authoring team larger than one, you're likely to hit various hurdles that impact productivity and the quality of your end product. MORE
February’s installment of the InSync 20 th Anniversary Team Insight series pulls the curtain back on virtual classroom stagehands: The Producer. Virtual Classroom - Production Producer Advice From The Virtual Trenches Team Insight Series MORE
In most cases (and especially for in-house instructional design situations) the instructional design and product design and development teams operate side-by-side. At eLearning Mind, we’ve rethought the way that our ID and multimedia design departments work together, and we realized that these teams are interdependent and collaborating over a wall isn’t the most effective way to get the most out of each. Here’s the methodology our entire team follows. MORE
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world. MORE
times more on sales training than they do on product knowledge training. In the latest Tribal Knowledge podcast, Infopro Learning’s Nolan Hout shares insights on why business leaders should consider doubling-down on product knowledge training for their sales team. Why You Should be Doing Even More Product Knowledge Training. Learn more on product knowledge training and how to maximize your sales training budget in our latest white paper. MORE
They will also need to invest in technologies that can support a stratified workforce—like Microsoft Teams. Microsoft Teams is designed for modern work. Teams’ meetings features and capabilities will bridge the gap between the office and the home. MORE
Cracking the productivity issue has been a pretty long-term challenge for a lot of our clients. Large product portfolio, high attrition in the industry, complex regulatory procedures – the trials are varied and manifold. For example, the same product needs to have two deliveries. MORE
How do you set up and lead a high-flying eLearning team that produces solutions on time, within budget and that meet all stakeholder needs? We’ve pulled together some top tips for leading a winning production team. eLearning Project Management Collaboration In eLearning Corporate Learning And Development eLearning Project Management Tips eLearning Team MORE
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world. MORE
I have spent the last few months, going in and out of LinkedIn Learning, exploring the content, taking parts of the content, bouncing thru the administration side, to such an extent that I could do an in-depth product analysis in my sleep (with ESP of course). MORE
We will also explore nine key ways to maintain your team’s productivity so that your organization can gain a competitive edge even in this uncertain market. Productivity Challenges Due to Coronavirus. When they feel heard and valued, they’re more likely to stay productive. MORE
Product training is very important for sales representatives to communicate the product features and benefits effectively to the customers. In this article, we will discuss some tried and tested tips that will help you make product training sessions engaging for your sales team. MORE
To truly provide quality service your sales team must have a deeper understanding of the products and services your business offers. Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. MORE
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Blog Corporate Training Product Knowledge Trainin MORE
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Blog Corporate Training Product Knowledge Training MORE
Now that the most of the world has transitioned to remote work (you can check out our tips for working from here, and here ), employees and their leaders have had to address the problem of productivity. Meet Insights for Teams. How will it help productivity? MORE
With the right product training program in place, salespeople are well-equipped to understand and address customer pain points and increase customer loyalty. Learn which LMS features and eLearning best practices will help you deliver effective product training. MORE
They look to your sales teams to provide key insights into how an offering will help them personally. This is where product knowledge training comes in. The best training programs will equip your employees with essential information regarding your products and services. MORE
No matter the scale of the project or the importance of a client for your company, it can be difficult to motivate employees into productivity without imposing deadlines on them. Whether you are a project manager, a team leader or an employee assigned to one of the numerous company departments, it can be hard to achieve productivity at the best of times. However, there are ways to motivate your team into being more productive even without pressing deadlines. MORE
Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. Infopro Learning utilizes a 4 step process to develop highly effective product knowledge training programs. MORE
An effective product training program includes your competitors too. Learn why and how a competitive analysis can help grow stronger sales teams. Sales Training Employee Training Sales Enablement Sales Team MORE
In our previous post , we examined how Teams is the ideal productivity platform, capable of meeting the demands of flexible work. Given the time constraints, it is critical for companies to begin implementing Teams now. Blog Microsoft Teams Skype for Business MORE
If your organization is facing productivity issues, it may not be a question of how to motivate employees. Before you add resources to a team, learn to identify the leaks in your productivity. Learning about organizational and team goals can focus employees. Before you add resources, understand the root cause of poor productivity. Leaders worked to create clear goals and measures for teams and employees. MORE
Dan Keckan
APRIL 6, 2021
With the right product training program in place, salespeople are well-equipped to understand and address customer pain points and increase customer loyalty. Learn which LMS features and eLearning best practices will help you deliver effective product training.
Infopro Learning
APRIL 16, 2021
They look to your sales teams to provide key insights into how an offering will help them personally. This is where product knowledge training comes in. The best training programs will equip your employees with essential information regarding your products and services.
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Infopro Learning
JULY 13, 2018
times more on sales training than they do on product knowledge training. In the latest Tribal Knowledge podcast, Infopro Learning’s Nolan Hout shares insights on why business leaders should consider doubling-down on product knowledge training for their sales team. Why You Should be Doing Even More Product Knowledge Training. Learn more on product knowledge training and how to maximize your sales training budget in our latest white paper.
Infopro Learning
JANUARY 21, 2021
Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. Infopro Learning utilizes a 4 step process to develop highly effective product knowledge training programs.
Speaker: Skilljar Experts
The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.
Dan Keckan
APRIL 12, 2021
An effective product training program includes your competitors too. Learn why and how a competitive analysis can help grow stronger sales teams. Sales Training Employee Training Sales Enablement Sales Team
Gyrus
JANUARY 15, 2020
Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire
Infopro Learning
SEPTEMBER 28, 2020
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Blog Corporate Training Product Knowledge Training
Infopro Learning
NOVEMBER 3, 2020
To truly provide quality service your sales team must have a deeper understanding of the products and services your business offers. Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps.
Infopro Learning
JULY 13, 2018
times more on sales training than they do on product knowledge training. In the latest Tribal Knowledge podcast, Infopro Learning’s Nolan Hout shares insights on why business leaders should consider doubling-down on product knowledge training for their sales team. Why You Should be Doing Even More Product Knowledge Training. Learn more on product knowledge training and how to maximize your sales training budget in our latest white paper.
Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity
As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!
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Infopro Learning
FEBRUARY 5, 2020
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Blog Corporate Training Product Knowledge Trainin
G-Cube
FEBRUARY 17, 2021
Large product portfolios with varying level of complexities for new teams with different levels of skills and knowledge. Longer time to productivity usually always means lesser time at peak productivity due to compliance mandates and certifications in your industry.
eLearning 24-7
MARCH 22, 2021
An ecosystem requires the following: Learning capabilities – nowadays these would include playlists/channels, beyond the usual learning paths, assigning content to a person or a group/team or everyone or a certain location, and so forth (which most systems do BTW).
CommLab India
DECEMBER 29, 2020
How do you offer effective corporate training to remote teams like a pro? Fret not, because here are 10 effective corporate training tips to enhance productivity of remote teams.
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Complicated eLearning projects can be daunting to develop and manage, with many pieces, varied needs and expectations, and limited resources. Learn from an experienced eLearning provider how to simplify the process by adhering to these 6 strategic tips. Make your next big project a walk in the park.
Absorb LMS
SEPTEMBER 16, 2019
If your organization is facing productivity issues, it may not be a question of how to motivate employees. Before you add resources to a team, learn to identify the leaks in your productivity. Learning about organizational and team goals can focus employees. Before you add resources, understand the root cause of poor productivity. Leaders worked to create clear goals and measures for teams and employees.
Your Training Edge
NOVEMBER 14, 2019
Whether your team is fully remote or has a few key players who work virtually, having reliable, easy-to-use collaboration tools is essential to your success. However, a lot of tools marketed toward remote teams are all frills and no substance — or they simply aren’t intuitive. Let’s look at the best team collaboration tools that help remote teams to be productive and on the same page. It also comes with a “Work Chat” option to help your team keep in touch. .
InSync Training
FEBRUARY 12, 2020
February’s installment of the InSync 20 th Anniversary Team Insight series pulls the curtain back on virtual classroom stagehands: The Producer. Virtual Classroom - Production Producer Advice From The Virtual Trenches Team Insight Series
InSync Training
FEBRUARY 12, 2020
February’s installment of the InSync 20 th Anniversary Team Insight series pulls the curtain back on virtual classroom stagehands: The Producer. Virtual Classroom - Production Producer Advice From The Virtual Trenches Team Insight Series
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wanting a better product within a year or. organizations: • Value personal development among their teams • Create curated learning experiences • Use learning technologies to achieve their goals As leading analysts Fosway Group point out, learning technology deserves a much more strategic.
Your Training Edge
NOVEMBER 13, 2019
No matter the scale of the project or the importance of a client for your company, it can be difficult to motivate employees into productivity without imposing deadlines on them. Whether you are a project manager, a team leader or an employee assigned to one of the numerous company departments, it can be hard to achieve productivity at the best of times. However, there are ways to motivate your team into being more productive even without pressing deadlines.
eLearningMind
MAY 23, 2016
In most cases (and especially for in-house instructional design situations) the instructional design and product design and development teams operate side-by-side. At eLearning Mind, we’ve rethought the way that our ID and multimedia design departments work together, and we realized that these teams are interdependent and collaborating over a wall isn’t the most effective way to get the most out of each. Here’s the methodology our entire team follows.
Learning Solutions Magazine
FEBRUARY 17, 2021
Large-Scale Training Production with a Limited Team. robert-bogue. Wed, 02/17/2021 - 08:00
Vitalyst
APRIL 16, 2021
In our previous post , we examined how Teams is the ideal productivity platform, capable of meeting the demands of flexible work. Given the time constraints, it is critical for companies to begin implementing Teams now. Blog Microsoft Teams Skype for Business
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and need product managers to understand the eight. they are ready for your team to. If in doubt, ask team members to explain how. for all team members and stakeholders to make project-based decisions that move in. team members to reference each. team onboard.
eLearning 24-7
FEBRUARY 16, 2021
I have spent the last few months, going in and out of LinkedIn Learning, exploring the content, taking parts of the content, bouncing thru the administration side, to such an extent that I could do an in-depth product analysis in my sleep (with ESP of course).
G-Cube
FEBRUARY 17, 2021
Cracking the productivity issue has been a pretty long-term challenge for a lot of our clients. Large product portfolio, high attrition in the industry, complex regulatory procedures – the trials are varied and manifold. For example, the same product needs to have two deliveries.
Infopro Learning
JUNE 6, 2019
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. In today’s digital world, customers have access to more product information than ever before, making them one of the hardest customers to serve.
Dan Keckan
SEPTEMBER 18, 2018
How do you set up and lead a high-flying eLearning team that produces solutions on time, within budget and that meet all stakeholder needs? We’ve pulled together some top tips for leading a winning production team. eLearning Project Management Collaboration In eLearning Corporate Learning And Development eLearning Project Management Tips eLearning Team
Infopro Learning
SEPTEMBER 5, 2018
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world.
Dan Keckan
FEBRUARY 12, 2021
Product training is very important for sales representatives to communicate the product features and benefits effectively to the customers. In this article, we will discuss some tried and tested tips that will help you make product training sessions engaging for your sales team.
Vitalyst
OCTOBER 15, 2020
Now that the most of the world has transitioned to remote work (you can check out our tips for working from here, and here ), employees and their leaders have had to address the problem of productivity. Meet Insights for Teams. How will it help productivity?
KnowledgeCity
MAY 6, 2020
We will also explore nine key ways to maintain your team’s productivity so that your organization can gain a competitive edge even in this uncertain market. Productivity Challenges Due to Coronavirus. When they feel heard and valued, they’re more likely to stay productive.
Infopro Learning
SEPTEMBER 5, 2018
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world.
Dan Keckan
JANUARY 20, 2020
If you're creating eLearning with an authoring team larger than one, you're likely to hit various hurdles that impact productivity and the quality of your end product.
Global eTraining
MARCH 18, 2020
As many organizations shift their teams to remote work and telecommuting arrangements, questions about team productivity and business continuity need to be answered. Is there enough work to keep my team busy? 2) Provide Training to Your Entire Team.
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