Axonify

APRIL 9, 2020

Even the organizations that have clearly valued the contributions of their frontline workforce have struggled to provide them with the right training and support. High turnover. Complex skills. Poor technology. Limited time. Frontline employees have always been a critical part … Continued. Copyright © 2020 Axonify Inc. -

Support 130

Support Skills Technology Organization 130

Axonify

FEBRUARY 14, 2019

One of my favorite shows to attend every year is NRF because it provides such an amazing window into the Next Big Thing(s) in retail. While a few themes stood out to me at this year’s conference—including going back to basics and the role of artificial intelligence (AI) in making smarter decisions—it was very clear … Continued.

Conference 170

Conference Roles Providers Trends 170

Axonify

JULY 28, 2017

As the first platform provider to bring microlearning to market (long before it was even called microlearning) and the organization that delivers more than 15.8 When they’re more informed, they’ll provide better customer service, lower their risk of an accident, and increase their knowledge and expertise so they can perform at their best.

microlearning 150

microlearning Performance Brain Module 150

Axonify

SEPTEMBER 24, 2018

To grab and maintain your attention in a crowded marketplace, companies are providing more and more unique experiences … Continued. Streaming services make custom recommendations based on your watch history. Even theme parks are personalizing ride experiences using customer data. The post What is adaptive learning anyway?

Streaming 157

Streaming Search Attention Services 157

Axonify

OCTOBER 23, 2015

He can’t wait to be provided with training; he needs information right now to do his job properly. Its goal is to constantly provide information that addresses specific knowledge deficits, progressing employees to subject matter mastery without bogging them down with unnecessary or unhelpful information. Timely, relevant information.

Social Networks 169

Social Networks Learner Social Network Performance Support 169

Axonify

JANUARY 6, 2017

But, instead of simply offering our POV, we thought there was no better way to provide you with the best insights than to consult with some of the leading experts in the field. And there are now so many external content providers, our new job is to curate and integrate, not just develop and teach. Efficiency and speed. Arun Pradhan.

Trends 256

Trends Compliance Training Expert Blended Learning 256

Axonify

AUGUST 22, 2019

Frontline employees are critical to your business agility and the experiences you provide. They are the trusted face of your brand. They solve problems and close deals. They keep operations safe and production humming. They need the right support to do their best work.

Report 113

Report Agile Trust Training 113

Axonify

OCTOBER 13, 2017

Provide performance support and clear opportunities for employees to get help when they need it. Separate the nice-to-know from the need-to-know and provide continuous reinforcement of critical knowledge. Provide the right management support. Provide a more structured experience when required. It won’t be easy.

Corporate Learning 133

Corporate Learning Corporate eLearning Companies Compliance Training 133

Axonify

MAY 26, 2017

Microlearning has exploded onto the L&D scene in the past year as teams continue to realize that traditional approaches are no longer working and they need new ideas for supporting their organizations and providing clear value to the bottom line. This resulted in quite a large audience for my session, Go Viral! Adaptive Learning.

microlearning 124

microlearning Augmented Reality xapi Conference 124

Axonify

APRIL 20, 2018

Collecting behavior observation data not only helps you connect knowledge growth to real-world action, but it also provides you with opportunities to correct behavior gaps before they cause problems. How have employees’ behaviors on-the-job changed since training took place? Results : This is the ultimate goal.

Metrics 215

Metrics Business microlearning Behavior 215

Axonify

AUGUST 25, 2017

Finally, it must include a community of knowledge that provides access to business results, knowledge growth and shared experience that our new and old people can access when they need it. Provide access to shared knowledge on the first day. Provide frontline managers with the kind of useful coaching data they need. Prioritize.

Performance Support 149

Performance Support Gamification Job Behavior 149

Axonify

MAY 26, 2017

Microlearning has exploded onto the L&D scene in the past year as teams continue to realize that traditional approaches are no longer working and they need new ideas for supporting their organizations and providing clear value to the bottom line. This resulted in quite a large audience for my session, Go Viral! Adaptive Learning.

microlearning 100

microlearning Augmented Reality xapi Conference 100

Axonify

FEBRUARY 23, 2018

So, you would think it’s a no-brainer: provide the right training for your employees, and as a result, they will be more effective in their jobs and drive company success. The simple truth is — if employees aren’t provided the right training to perform their jobs, they will disengage. Short answer: it simply will not.

Training 170

Training Train Survey Research 170

Axonify

JUNE 16, 2017

As options increase and purchase decision making evolves, employee knowledge and capability must keep pace to provide a truly differentiating retail customer experience. An omni-channel strategy provides the business with great flexibility when it comes to timely product and pricing offers. Speed of Information.

Business 124

Business Consulting Stock Website 124

Axonify

JULY 20, 2018

As part of a microlearning strategy, Susan is provided with on-demand resources to help her solve problems as they come up. It provides just-in-time support to enable continuous learning. This includes the ability to reach out for help from her community when she can’t find an answer on her own.

microlearning 162

microlearning Agile Performance Support Behavior 162

Axonify

OCTOBER 23, 2015

He can’t wait to be provided with training; he needs information right now to do his job properly. Its goal is to constantly provide information that addresses specific knowledge deficits, progressing employees to subject matter mastery without bogging them down with unnecessary or unhelpful information. Timely, relevant information.

Social Networks 100

Social Networks Learner Social Network Performance Support 100

Axonify

NOVEMBER 25, 2016

Those who provided examples spoke mostly to branching decisions within eLearning content, which I would consider an introductory form of object-specific adaptation. So, I put together a few observations based on my personal experience with adaptive learning as both an enterprise learning leader and solution provider. by Peter Burrows.

Performance Support 113

Performance Support eLearning Strategy Write Blog Conversation 113

Axonify

DECEMBER 1, 2017

Here, she breaks down common misconceptions about microlearning and refocuses the conversation on the nuts and bolts fundamentals—specifically the ability to rapidly provide right-fit support for specific needs. Building onto Tipton’s points, Biz Group provides more tactical suggestions for implementing a microlearning mindset.

microlearning 0

microlearning Trends Micro-Learning Performance Support 0

Axonify

JUNE 8, 2018

Too much content lives in hard-to-access places and provides little-to-no value to the employees or the organization. Microlearning provides an opportunity to address this problem by targeting just the right content to the right people at the right time. L&D must fix its content problem. And you don’t have to start from scratch.

microlearning 205

microlearning Convert Content Behavior 205

Axonify

MARCH 5, 2018

What could they do to ensure their advisors had all the information they needed to provide a superior customer service experience? Naturally, the next step for BT was to find a vendor that could provide a solution which addressed these challenges and delivered tangible results. Adapting to the individual employee.

Customer Service 160

Customer Service Services Custom microlearning 160

Axonify

MAY 12, 2017

To validate the impact of learning, we must collect and report on data that establishes a clear value chain between the resources we provide and the desired outcomes for the business. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction.

Metrics 113

Metrics Action Learning Performance Support Teams 113

Axonify

OCTOBER 9, 2015

Instead of providing the same product knowledge training to every associate, focus on providing learning according to the products or departments they are involved with so they have the in-depth information they need to truly help customers. Provide learning with integral inspiration and incentives. Personalize the learning.

Knowledge 100

Knowledge Productivity Product Information Overload 100

Axonify

OCTOBER 9, 2015

Instead of providing the same product knowledge training to every associate, focus on providing learning according to the products or departments they are involved with so they have the in-depth information they need to truly help customers. Provide learning with integral inspiration and incentives. Personalize the learning.

Knowledge 100

Knowledge Productivity Product Information Overload 100

Axonify

NOVEMBER 25, 2016

Those who provided examples spoke mostly to branching decisions within eLearning content, which I would consider an introductory form of object-specific adaptation. So, I put together a few observations based on my personal experience with adaptive learning as both an enterprise learning leader and solution provider. by Peter Burrows.

Performance Support 0

Performance Support eLearning Strategy Write Blog Conversation 0

Axonify

DECEMBER 16, 2016

Performance support : This level of structure provides support for those who “raise their hand” to ask for help. Management Support : Similar to performance support, this level of structure provides support for managers around coaching and mentoring their team.

Performance Support 100

Performance Support Training Train Coaching 100

Axonify

DECEMBER 16, 2016

Performance support : This level of structure provides support for those who “raise their hand” to ask for help. Management Support : Similar to performance support, this level of structure provides support for managers around coaching and mentoring their team.

Performance Support 100

Performance Support Training Train Coaching 100

Axonify

AUGUST 9, 2018

Rather than just arguing that a new way is better, provide your stakeholders with alternatives. Solution providers (including Axonify) specialize in applying microlearning principles. They still believe learning looks like school, and they’ll expect the same old courses they’re used to when it’s time for new training.

microlearning 195

microlearning Blended Learning Behavior Adoption 195

Axonify

FEBRUARY 16, 2018

The perfect training strategy would be to provide every employee with a mentor who can personally help them with their development. And, when you do have to provide one-size-fits-all training due to regulatory or other considerations, employees will be more understanding because it’s an exception rather than the rule.

Problem 168

Problem Business Mentoring Learning 168

Axonify

AUGUST 4, 2017

Onboarding provides the opportunity to accelerate the integration process and help the employee understand who we really are as an organization, before they get swamped with the everyday demands of their new role. That feeling—like any other feeling—is difficult to explain in simple terms. Volunteer Experience.

Culture 150

Culture Internationalization Community Roles 150

Axonify

NOVEMBER 10, 2017

Walmart Logistics turned to Axonify to provide it with something radically different, something that would embed a world-class safety culture. MCAP turned to Axonify help provide essential knowledge to their agents without taking them off the phones. Axonify provided that solution. The results: 94% voluntary participation rate.

Corporate Learning 100

Corporate Learning Examples Companies Compliance Training 100

Axonify

MAY 12, 2017

To validate the impact of learning, we must collect and report on data that establishes a clear value chain between the resources we provide and the desired outcomes for the business. L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction.

Metrics 100

Metrics Action Learning Performance Support Teams 100

Axonify

MAY 20, 2016

Despite this acknowledged importance, L&D-provided resources are often the least-valued learning opportunities used in the workplace. Regardless of effort, this disconnect leaves L&D open to scrutiny and unable to provide its value to the overall business. BILLION was spent on corporate training in the U.S.

Ideas 100

Ideas Performance Support Slideshare eLearning Strategy 100

Axonify

MAY 20, 2016

Despite this acknowledged importance, L&D-provided resources are often the least-valued learning opportunities used in the workplace. Regardless of effort, this disconnect leaves L&D open to scrutiny and unable to provide its value to the overall business. BILLION was spent on corporate training in the U.S.

Ideas 100

Ideas Performance Support Slideshare eLearning Strategy 100

Axonify

OCTOBER 6, 2017

After all, this addition to our Axonify Employee Knowledge Platform will further support their ability to provide employees with relevant content that aligns with key business objectives! One of these partners is BizLibrary, a leading provider of online employee training. Let me explain…. How it all began.

Content 0

Content Brandon Hall Metrics Micro-Learning 0

Axonify

SEPTEMBER 15, 2017

They are the “boots on the ground” who drive employee performance and provide ongoing support. It also provides the employee with the opportunity to ask outstanding logistical questions that may otherwise become distractions during the development process. Managers are already expected to observe employee behavior and provide feedback.

Management 72

Management Coaching Behavior Blended Learning 72

Axonify

FEBRUARY 1, 2017

Stakeholders in a variety of industries are reaching out to solutions providers looking for microlearning. In this blog post , Will provides his own suggested definition of microlearning, which focuses on the flexibility of the concept to support learning in a variety of ways. Definition of MicroLearning by Will Thalheimer.

microlearning 124

microlearning Micro-Learning Podcasts Podcaster 124

Axonify

APRIL 22, 2016

The standard metrics provided by Learning Management Systems—such as assessment scores, training hours completed, survey feedback—might be valuable for running the day-to-day of L&D, but they don’t identify a measurable impact on the organization’s bottom line. We’d love to hear your stories in the comments below.

Metrics 100

Metrics Analytics xapi Enterprise 100