Why Corporate Training is Broken And How to Fix It

Jay Cross

What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. The social revolution of the 1960s gave rise to the concept that learning is individual. Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. Training became the first area to get the axe when times were tough and many sound programs were gutted. Social & Collaborative Activities.