Move to Resources, Not Courses
JUNE 15, 2013
Provide resources that get people what they need, when they need it. Your resources might include formal learning events, but also access to RSS feeds about specific topics, short videos that provide the essential information delivered by an expert, job aids, step-by-step guides and tools that help performance when it most counts — in the moment. • Build in a ratings system for all resources, and be brave about letting your learners publicly criticize content.