3 – L&D roles to support learning at work

Jane Hart

In the first post in this series I showed the many different ways that people learn at work , and in the second I talked about the activities involved in supporting all the ways people learn at work. In this third post I want to consider the L&D roles for enabling this, so in the diagram below I’ve plotted them onto the diagram I have been using in the last two posts. Co-ordinating roles . Facilitating roles. Advising roles.

Role of L&D in the 21C Workplace

ID Reflections

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. Refer to Ross Dawson’s The Future of Work for a detailed overview. This is the world of work that L&D must support today. And this mega-shift calls for some key role changes and skill acquisition for L&D.

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The role of the Enterprise Learning Community Manager #elcm

Jane Hart

Workplace learning is not (just) about creating content (aka courses), dumping them into a LMS and then just monitoring usage – but is also about helping people to make the most of how they learn naturally and continuously as they do their jobs – in the flow of work – in project or work teams. Supporting knowledge sharing within work teams – as part of the whole process of supporting/improving performance.

The Role of the "New" Training Professional

OpenSesame

In many organizations the role of the training professional has transformed; no longer focused on delivering training, today’s L&D professional is now a facilitator of learning who also serves as an information manager, a content curator, and a builder of learning communities. We also encounter employees who readily and actively participate in learning as part of collaborative efforts with team members.

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You are here!

Technology Enhanced Learning Blog

I don’t have any contact with students these days, sadly, but the impact of my work on their ability to access and engage with their learning is always front and centre in so much of what I do. Make space for your work. Keep the home/work balance by keeping the spaces separate.

Agile: An incredibly freeing way to work

Torrance Learning

Doesn’t the project team think this is just incredibly controlling?”. The project team makes the plan. The project team includes the client, subject matter expert, team members and the project lead. The beautiful thing about this is that the entire process sets up what I like to call a “work-directed work team.”. In the 90s, I spent a lot of time studying self-directed work teams. Agile teams have a project leader.

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Storyboard Workbook for Elearning: Documenting the Workflow

NuggetHead

User Experience Design and Interaction Design both have a lot of work and practice to become proficient. Being efficient also takes time and experience to learn all those little nuances and processes in your organization, your work team, your own workflow, and evaluating your own level of skill. Documenting those processes along the way helps isolate inconsistencies and/or good practices eventually working toward efficient processes that shorten the lifecycle of a project.

LMS Competencies and Learning Plans in your eLearning platform

Paradiso

Those requirements can be composed of tasks assigned to a specific role, tests or any kind of activities compiled in the learning plans. It helps to define and manage competencies of each user or work team. It can help define and manage the competencies for each employee or work team. About LMS competencies. Competencies are the way to define the particular skills that a person must achieve in specific subjects.

Starting from scratch

Clark Quinn

I decided to take this on, thinking about an org that was already in operation, with it’s goals, processes, and practices, and what I might do if I were to come in and get it going (with the support of the executive team to do what I thought was right). My initial step would be to establish a social media system, supporting conversations and collaboration on work teams and communities of practice.

OpenSesame Employee Spotlight: Kolene Hammer

OpenSesame

Kolene encourages her entire team to be their authentic selves, ask for help, and share their stories. Kolene knows first-hand what it means to endure public loss and grief surrounded by a supportive work team. Briefly describe your role. . Kolene Hammer.

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12 Year Olds Running Self-Directed Teams

Kapp Notes

I formed an online team in Runescape , we call it a clan.” “Oh, Here was my 12 year old son in charge of six people who he never met, setting goals, delegating tasks and assigning roles as well as posting help wanted ads for “shark cookers.” He was running a self-directed work team, virtually. Catching a shark in RuneScape. Discussion with my son a few years ago.

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Delegating Course Facilitation Duties to Trainees: Benefits and Methods

eFront

In short, all eLearning course participants should be actively engaged with a course facilitation role. Roles like these can be created by either responding to individual learner requests, or by rotation throughout the duration of the course. This way, peers understand that their work will be shared by everyone. Don’t forget to rotate the role of the groups. Team Leader, with or without the additional responsibility of evaluating the work of other members.

Maximize Your Potential as an Influential Leader

KnowledgeCity

Just because you are in a leadership role does not automatically mean you are influential. Being an influential leader is about getting results out of your work team and being able to effectively stimulate change when needed. An emotionally mature leader is not volatile or antisocial, but rather works with people with an element of patience and understanding. In addition to modeling integrity, you should also model a high work ethic for your employees.

Why your Enterprise Social Network is your most valuable social learning platform

Jane Hart

Social learning is a natural everyday phenomenon; simply put, we learn from our colleagues as we work with them. But an ESN also provides an ideal technological environment to host more formal social learning activities – in this way individuals can learn with and from one another in the very same way (and platform) that they do for working. This is the article I wrote for the January edition of Inside Learning Technologies magazine.

Tips for Leaders of Virtual Teams

Coreaxis

One illustration of that efficiency in action is the use of virtual work teams. Here are just a few examples of the benefits of virtual teams. Hal, the Human Resources Director for a large telecommunications company, had no luck finding local applicants who met the job requirements for a team working on a new project. His office allowed telecommuting so he was still able to get work done at home. How can leaders best approach managing a virtual team?

The differences between learning in an e-business and learning in a social business

Jane Hart

Working and learning in Stages 1-4 is based upon a Taylorist , industrial age mindset. Although a “social business” is powered by new social technologies, it is not the technology itself that makes the difference, it’s not about layering social approaches on the old industrial age thinking, but a fresh, new mindset and approach to working and learning. Collaborative Working & Learning. Learning =Working, Working=Learning.

Curated Insights: The Continued Evolution of Social Learning

Axonify

As Jane points out, people will always find a way to share and collaborate (and complain) with regards to work. To Work Out Loud from Julian Stodd. In this brief reflection post, Julian shares a simple but excellent example of what it means to work out loud. A master of functional models, author and consultant Harold Jarche takes social learning to the next level with his perspective on the role of professional networks. Learning is inherently social.

Curated Insights: The Continued Evolution of Social Learning

Axonify

As Jane points out, people will always find a way to share and collaborate (and complain) with regards to work. To Work Out Loud from Julian Stodd. In this brief reflection post, Julian shares a simple but excellent example of what it means to work out loud. A master of functional models, author and consultant Harold Jarche takes social learning to the next level with his perspective on the role of professional networks. Learning is inherently social.

The Magnificent Seven: The importance of specialisation within teamwork

TalentLMS

While growing up in the ’90s, I was always a sucker for stories that involved the hero stating that they’re “putting together a team”. Sure – working together with a group of colleagues on a project may not be as glamorous or glorious as helping to defend a helpless, penniless village from a band of murderous, marauding thieves. Teamwork vs. Group work. It is important to understand some of the subtle differences between a team and a group. A team of specialists.

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Subject Matter Experts: The Key to Knowledge Transfer

gomo learning

And whether it’s helping customers and clients or sharing their insider knowledge with peers, SMEs play a vital role in your organization. While some experts have advanced degrees, others may have acquired their knowledge through years of work and hands-on experience. Remember, SMEs cover a wide gamut of disciplines, departments, and teams (e.g. This is especially true if you work in a large organization or have multiple office locations.

Identifying Employee Strengths with your LMS

Ed App

After a decade-long of studying thousands of work teams, Gallup discovered that leveraging the strengths and skills of a team offers higher potential and growth opportunities compared to fixing what they lack or forcing them to master new skills.

Discussion with Lucid Meetings

Kapp Notes

We offer a solution for working teams to help improve the quality and effectiveness of their meetings. Now everything you need to meet with your teams and plan, decide, assign and track is all in one place. We all ran cross-functional projects with globally dispersed teams and used GoToMeetings, Adobe Connect, or Microsoft Live Meeting. Role clarity: distinctions between meeting facilitators, note takers, presenters, etc.

The Pros and Cons of Having your Employees Continue to Work from Home

KnowledgeCity

Introduction Remote Work is Trending Pros of Working from Home Cons of Working from Home How to Overcome the Cons of Working from Home Tips for Success Next Steps. But work doesn’t have to feel messy. Many of us have started to adapt to a new work style.

Subject Matter Experts: The Key to Knowledge Transfer

Instilled

And whether it’s helping customers and clients or sharing their insider knowledge with peers, SMEs play a vital role in your organization. While some experts have advanced degrees, others may have acquired their knowledge through years of work and hands-on experience. Remember, SMEs cover a wide gamut of disciplines, departments, and teams (e.g. This is especially true if you work in a large organization or have multiple office locations.

5 Key Ways to Improve Training and Development

GoConqr

On-site and in-person training still has a huge role to play, particularly for performance based training. A training company has two parallel aims: helping the client achieve their goals – more productivity, increased sales, improved staff retention, etc – and enabling the client’s employees to meet their learning objectives – acquire new skills, understand general business concepts, learn the tasks of their new role, remain compliant with industry standards, etc.

Most Working Adults Find Team-Based Work Difficult

CLO Magazine

Lack of teamwork training and workload inequality are driving the majority of working adults to find team-based work difficult, a new survey shows. 15 A recent University of Phoenix survey found that 84 percent of working adults think that working on teams in the workplace is difficult. Of working adults who think teams often fail in the workplace, 61 percent say there is not enough training.

Your next employee training techniques are on this list!(Part 2)

eFront

Hands-on learning (which can also be called as on-the-job-training), exposes the learner to real-life work scenarios. Employee training techniques like these make sure that learning is not limited to inside the classroom, but is also demonstrated (and assimilated) during work itself. Experiential learning applies the theories discussed and the competencies developed in the classroom to the actual work environment.

Advantages of Blended Learning over Traditional eLearning Methods

Hurix Digital

While it is good to have access to learning material on the move, instructor-led team learning in the confines of a physical classroom is essential to collate different skill sets and ensure team learning for optimal results. Besides, it also incorporates the role of an instructor for human interaction, brainstorming, team learning, etc. Better information and feedback on work. Team learning and teaching.

?ot just cat videos: 5 Social Learning Myths

TalentLMS

But even before a formal study of social learning was put forward, people have been learning from others outside of a strict teacher-learner relationship for millennia , both in and out of school setting (at work, at play, at home, etc.). For Social Learning, in the context of an eLearning program, where the instructor plays an active role , and can help organize the social interaction towards a specific learning goal , the situation is extremely better.

Your Employees Deserve Better Training in 2020

KnowledgeCity

Picture the following scenario: it’s early on a Friday morning and you usher your work team into the conference room for their quarterly group training activity. Your team seems low energy and not terribly committed to your presentation. You wonder to yourself, “how can I improve my team’s engagement… how can I get them to absorb this important information?” Luckily, there are ways to change up your employee training that can successfully engage your team.

Your Organization Needs Better Diversity and Inclusion Training Now

KnowledgeCity

He’s not wrong— here are some recent statistics about diversity and inclusion in the workplace that back up such statements: Companies with diverse management teams have 19 percent higher revenue Inclusive companies are 1.7 Does your executive team reflect the diverse community you serve?

Deliver specific pieces of training to your employees and increase productivity with the right LMS CPD application

Paradiso

Shows you where you stand compared to other users or work partners. It will define and manage the goals for each employee or work team. With Paradiso LMS CPD you can create as many Learning Paths as you want, take content from different courses to build a specific learning plan, create learning plans for each role assigned on your team and make sure the process leads to success.

Nothing personal

Jay Cross

Not being selected for the new project team? I’ll never forget the time I had to lay off half my team. At the Stoos Gathering and other efforts to humanize management , participants are concluding that machines work well when you need to do the same thing over and over, but they’re not so hot when doing different things is required. This has made it difficult to show the financial impact of having happy or languishing work teams.

Your Organization Needs Better Diversity and Inclusion Training Now

KnowledgeCity

He’s not wrong— here are some recent statistics about diversity and inclusion in the workplace that back up such statements: Companies with diverse management teams have 19 percent higher revenue Inclusive companies are 1.7 Does your executive team reflect the diverse community you serve?

Online Coaching

Tony Karrer

Learning Ignition Points I believe that Catherine is describing the needs around informal learning when it's being used by workplace learning organizations to support learning – but learning somewhat distinct from work. I most often think about informal learning in the context of work objectives. As I've said many times, for concept workers work and learning are inseparable. They originate based on the work itself. This is a bit more like the role of a librarian.

What's a CLO to do?

The Learning Circuits

Recently I've had the circumstances to discuss the role of a CLO in a couple different environment. The Role of a Chief Learning Officer A CLO's responsibility is to create an environment in which all involved are meeting the company expectations for performance and are exceeding their personal value proposition. This would include work teams, affinity groups, professional practice networks, expertise databases, collaboration tools, techniques to enhance interpersonal communication.

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What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

Sometimes it works, sometimes it doesn’t. The training department response In other words, what does the training department do when training doesn''t work? When other changes are implemented a change in name for the training department and in titles for the team is probably essential. Changing mindsets More than all the other changes, the most important action a training department can take when training doesn’t work is to work on changing mindsets.

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Staying Ahead of Critical Corporate Training Initiatives During a Pandemic

NovoEd

The New Normal — Working Remotely. The most impactful prescription from health experts is to observe social distancing — reducing our contact with other people — and for many organizations that means recommending or requiring remote work. L&D Innovation in a Time of Crisis.

Can your team’s marriage be saved?

Jay Cross

Because the same scheme can predict the likelihood a work team will thrive or languish. The CLO’s role is to ensure that individuals, teams and their entire organization are productive. Most real work and learning these days takes place in close-knit teams. If teams become dispirited, ideas cease to flow, morale plummets and productivity disappears in a downward spiral of gloom. Keeping teams energized is everyone’s job in a networked organization.

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Can This Marriage Be Saved?

CLO Magazine

Keeping teams energized is everyone’s job in a networked organization. Because the same scheme can predict the likelihood a work team will thrive or languish. The CLO’s role is to ensure that individuals, teams and their entire organization are productive. Most real work and learning these days takes place in close-knit teams. Keeping teams energized is everyone’s job in a networked organization.

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