How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Work and learning are converging, and as this change happens, the infrastructure of the old corporate learning must go – things like traditional one-size-fit-all in-person training seminars. Forbes named Salesforce.com the world’s most innovative company. Ask net-savvy younger workers how they would like to learn new skills, and they bring up the features they enjoy outside of work: A personal profile so I can share information with my connections. We narrate our work.