Onboarding Tip #4 for Seasonal Hires – Constant Re-Engagement

As we approach the months when some businesses ramp up staffing for the summer, we turned to our experienced online training clients for their most valuable onboarding tips. Clients included a professional sports team, an amusement park, restaurant industry, and warehouse/manufacturing. As the country opens up, online training is still the preferred method for many organizations who aren’t holding large in-person training sessions at this time. Online recruitment and onboarding are today’s solutions for your seasonal workforce. Here is another is our series of onboarding blogs to get you started:

Re-engage. Often. Young team members and first-time workers are understandably nervous but generally excited to take on their seasonal job. Grab their attention and engage them from day one of onboarding, but don’t forget – they have no past on which to base their experience and when their actual experience doesn’t meet expectations, they will leave.

One Midwestern amusement park reports a 100 percent turn-over by July 4th. Use communication and feedback, friendly competitions, gamification/game-based learning, and public rewards or acknowledgements to reinforce your staffs’ value. Offer frequent opportunities to check-in. This can be done through online microbursts of “need to know” type messages, or even a quick online check in to get their feedback.

One of our favorite tips was the sharing of social media shout-outs. If a customer went online and called out an employee by name – that employee received mention in the newsletter and an in-house gift card to use at the restaurant.

Need help creating some of these learning tips? Taking your existing training and converting it to engaging online training, or creating new courses from scratch, is what we do best. For more information contact info@cd2learning.com.