Resources

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

[Webinar] The New Formula for Customer Onboarding

Skilljar

When it comes to customer onboarding, there’s no one-size-fits-all approach, but that shouldn’t stop you from forming an effective onboarding strategy. Register for this free webinar with Adam Avramescu of Checkr, and Linda Schwaber-Cohen of Skilljar to learn about the key business characteristics to evaluate before building great customer education offerings.

Translating Customer Education Success into Business Impact

Skilljar

A strong customer education program can have a huge impact across the business - from increasing customer satisfaction scores, reducing support ticket volume, improving product adoption, to driving lead generation and renewals. Keeping this in mind, how do you choose which initiatives to prioritize?

LMS Comparison: What Learning Solution is the Best Fit for Your Business?

Explore this detailed guide to see how traditional Learning Management Systems compare to an advanced online learning platform, and find out which type of solution is best suited to meet your learning program needs.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

How to Use Customer Training Data to Make Better Business Decisions

Skilljar

You may think customer training is crucial to the success of your organization, but do you have the data to prove it? Download the guide now, and learn how to prove the value of your customer training programs.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Best Practices for Launching an External LMS

Skilljar

When launching a new platform to deliver customer and partner training, there are a few key items to keep in mind. The best and simplest way to stay organized during this process is to follow the tried-and-true practices outlined in this eBook.

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

A Guide to Marketing Customer Training

Skilljar

Most customers are not required to take training. As such, it’s crucial to create a marketing campaign that engages your training audience and demonstrates the value of your courses.

Employee Training Playbook by Lessonly

Strengthen new employees and develop existing teams with Lessonly’s Employee Training Playbook.

Move Beyond Learning to Applying: A Modern Management Development Program

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

How Customer Education and Support Can Solve Each Other's Biggest Problems

Skilljar

Research shows that 48% of support inquiries at technology companies are “how-to” in nature. Rather than spending time triaging software issues or substantial customer problems, support teams are constantly providing customers with user tutorials. This eBook shares strategies on how you can preempt this problem.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

Wanted: A better way to develop front-line managers! It’s well documented that people leave managers – not companies. Download this guide to gain key insights into why so many programs fall short and learn 4 key principles for designing an effective solution.

Your Guide to Creating a Customer Onboarding Program

Skilljar

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

How to Select an LMS for Customer Training

Skilljar

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.

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