Animations in Custom eLearning Projects
APRIL 27, 2017
eLearning Animation Driven Learning Animations in Custom eLearning Animations in eLearning Custom Animations Using Animations in eLearningAnimations are frequently chosen when we want to make a strong, affective impact on learners to improve retention of information, for example when the objective of the eLearning deliverable is to create awareness and pride about a code of conduct an organization commits to.
Franchise Custom Elearning Development
MARCH 8, 2016
Franchises, with their diverse populations and geographically spread locations, can greatly benefit from custom elearning solutions. Custom elearning improves the scalability of your training and is effective for operationalizing a playbook to set new franchise partners up for success.
3 ways Custom Elearning can Improve Retail Sales Training
APRIL 5, 2016
It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Without proper product and service training, creating transformational customer experiences is much more difficult – if not impossible.
Creative Employees Improve Customer Satisfaction
NOVEMBER 9, 2016
Companies that want to improve their customer service levels may want to consider how well they’re investing in their employees’ creativity, suggests new research led by the University of East Anglia.
Choosing an LMS for Customer Training
Do you focus on customer and partner education? This eBook walks through the unique needs of external trainers and outlines key considerations when choosing an LMS for customer trainingYou likely face different challenges than trainers who focus on internal employees.
How Can a Customer Service eLearning Course Improve Sales?
FEBRUARY 24, 2017
Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service.
Uniquely Yours: eFrontPro Customization Options
MARCH 30, 2017
Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro.
A Brilliant PowerPoint Tip for Enhanced Custom Graphics
MARCH 8, 2017
Illustrator files can be exported out and then imported into PowerPoint, giving you the ability to create enhanced custom graphics. And now all the objects and shapes are ready for you to edit and customize to your brand and needs.
Why Choose a Customized Training Course?
FEBRUARY 1, 2016
Creating high impact and engaging customized training courses that seamlessly align an organization’s learning and performance goals with its business objectives is not a luxury but a necessity in today’s business world. Off-the-shelf courses vs. customized training courses.
Building a Business Case for Customer Training
Looking to expand your customer training program? Your executive team will likely have some concerns. Download this guide to learn how to prove the value of training and tackle objections head-on
Is Customer Delight your Goal?
MAY 10, 2016
Effectively handling customers is the key and you will agree that it is a skill that takes oodles of experience and many years of practice to perfect. The post Is Customer Delight your Goal? Origin Konnect Customer learning learning technologies learning tools Origin's konnect
6 Tips To Improve Customer Service With Online Training
MAY 13, 2016
How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates.
Dealing with Upset Customers: The Advanced Guide
AUGUST 19, 2015
Though everyone has to deal with a disgruntled customer at one point or another, that encounter doesn’t have to ruin your day— or theirs. Unfortunately, a lot of the customer service advice out there is pretty trite: stay calm, listen, solve the problem, the customer is always right. The post Dealing with Upset Customers: The Advanced Guide appeared first on. Customer Feedback Customer Service eLearning Training & Development
Educating the Customer: Boost Engagement, Retention, Customer Success
APRIL 20, 2017
Organizations engaged in online learning spend a lot of time building their learning platforms and creating learning content with a certain goal in mind: boost customer engagement and customer success. Customer Engagement Customer Success Customer Education
Customer Experience Key to Product Design
MAY 11, 2016
And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off.
Why our customers love customer success
JUNE 30, 2016
Customer success is a relatively new trend in the software industry. Carrie Weitzel, our amazing customer success manager, joined a little over one year ago. In that year, Carrie has built a growing team that’s at the heart of customer experience at LearnUpon.
Custom eLearning Development: When Does It Make Sense?
MAY 8, 2015
That’s why custom eLearning development exists–not every course is a one-size-fits-all endeavor. ” As a company we promise to prove our custom eLearning development skills to each and every client. The post Custom eLearning Development: When Does It Make Sense?
6 Great Project Management Tools for Custom eLearning Development
MARCH 5, 2014
We are often asked what project management tools we use for our Custom eLearning Development. This list of project management tools will definitely help your team create better custom eLearning development projects.
Customer Training Completion Rates
Curious to learn how different factors in your training courses may affect completion rates? We crunched the numbers to help you set goals for course completion and build your content strategy.
Customer Relationship Management
SEPTEMBER 24, 2015
Customer Relationship Management System Integrations. Customer Relationship Management (CRM) Systems provide deep value for sales teams and organizations at large due to the capacity to track, automate and organize interactions with customers.
Captivate 8 Custom Motion Effect Example
FEBRUARY 10, 2015
I created a Captivate activity with a custom effect using motion and scaling to animate two cars driving away to the horizon. The movement is saved as a custom effect (drive_away) so I can reuse it, as explained by Lieve Weymeis on her blog. Apply the custom effect.
How to Navigate Difficult Internal and External eLearning Customers
FEBRUARY 24, 2016
So what do you need in order to address this lack of understanding from difficult eLearning customers? Another way to help your customers and clients understand what you do is by illustrating your design process using something that’s familiar to them.
#DoGreat Custom Learning with our New eBook
APRIL 23, 2015
A typical Custom Learning project begins with getting the client’s learning requirements, designing, developing and testing the courseware, and ends with the courseware delivery. ‘Great’ Custom Learning, on the other hand, is the result of a deep understanding of the client’s learning objectives, their learner profiles and the expected performance goals; the entire process underpinned […].
[New eBook] The 3 Stages of Customer Training Development
Want to expand your training efforts? You’ll often see success by starting small and growing your program in a sustainable way. Download the eBook to learn more
Adobe Captivate: Custom Color Swatches
I Came, I Saw, I Learned
JUNE 24, 2016
To create a custom swatch, create or select an existing text caption. The next time you click Color on the Properties Inspector, your custom swatch will be available for use. by Kevin Siegel When creating a template (you can learn how by attending my 3-hour mini course on building templates ), you'll likely need to add colors that meet your corporate brand.
Great Custom Learning – 5 Secrets Revealed
APRIL 14, 2015
eLearning eLearning Business eLearning Development Custom Learning Custom Learning Solutions Let’s play a quick game of word associations. For each word listed below, think of the 1st thing that comes to your mind. Mobile phone 2. Friends 3. Learning Guessing the responses to the first two is quite easy. In all probability, ‘Can’t do without’ or ‘Fun’ will feature at the top. Now for […].
Effective Training Inspires Customer Loyalty
FEBRUARY 15, 2017
And we know that clients that are educated and engaged are more loyal customers. Customer training is important because loyal customers are highly valuable. customer success Enterprise YouTube elearning learning paths online training
2016 Training Trends: Connecting Training to Customers
DECEMBER 14, 2016
In reviewing these interviews, I see a growing emphasis on connecting training to customers. Leaders want their training to positively impact customers directly and through interactions with their knowledgeable sales and customer service representatives.
Seven Simple Secrets to Off-the-Shelf Course Success
Off-the-shelf (OTS) courseware is a growing market attracting both customers and venture. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. most of otherwise expired custom training.
The Golden Age of Customer Feedback
SEPTEMBER 17, 2015
Engaging customers from the beginning to the end of the product development cycle is critical for the acceptance of products, both with current and future clients. Not engaging customers results in a “failure-to-launch” scenario, which benefits nobody.
Raptivity Celebrates 10 Glorious Years of Customer Success!
MAY 4, 2016
Raptivity, a finely crafted interactivity builder that offers a rich collection of 190+ templates for creating eLearning interactions completes ten years of customer success. Customers support all along the way has helped Raptivity to always lead the way for interactive learning.
Defining Customer Success
JANUARY 27, 2017
Your customers have in mind their reason for reaching out to your company well before they boot up their computer, take their smartphone out of their pocket, stop by your store, engage Google Home or Alexa or pick up the phone.
Excellence in Customer Training: A Roche Case Study
JUNE 4, 2014
In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. That’s why a huge component of a large product launch is often a refreshed approach to customer training.
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
companies to build their own custom solutions”. customer service and innovation. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. achieve their goals by making sure their. employees have the knowledge and skills.
Customizing the Articulate Storyline Player
MAY 19, 2016
In this tab, you can fully customize the layout of your player by simply clicking anything that has a checkmark next to it. Articulate Storyline has made it so fast and easy to customize a player to fit the templates and games that it will accompany.