Animations in Custom eLearning Projects

Upside Learning

eLearning Animation Driven Learning Animations in Custom eLearning Animations in eLearning Custom Animations Using Animations in eLearningAnimations are frequently chosen when we want to make a strong, affective impact on learners to improve retention of information, for example when the objective of the eLearning deliverable is to create awareness and pride about a code of conduct an organization commits to.

Dealing with Upset Customers: The Advanced Guide

ej4 eLearning

Though everyone has to deal with a disgruntled customer at one point or another, that encounter doesn’t have to ruin your day— or theirs. Unfortunately, a lot of the customer service advice out there is pretty trite: stay calm, listen, solve the problem, the customer is always right. The post Dealing with Upset Customers: The Advanced Guide appeared first on. Customer Feedback Customer Service eLearning Training & Development

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Franchise Custom Elearning Development

Learnkit

Franchises, with their diverse populations and geographically spread locations, can greatly benefit from custom elearning solutions. Custom elearning improves the scalability of your training and is effective for operationalizing a playbook to set new franchise partners up for success.

Once Is Not Enough: How to Playtest Custom Learning Games

Bottom-Line Performance

Learning Design Learning Games serious games custom games game design learning game designI believe playtesting is a crucial, and often overlooked, part of learning game design.

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2017 Customer Training Benchmarks Study

What are the baseline metrics for a successful customer training program? Find out in Skilljar's inaugural customer training benchmarks study, which includes an analysis of completion rates, course duration, and more.

Is Customer Delight your Goal?

Origin Learning

Effectively handling customers is the key and you will agree that it is a skill that takes oodles of experience and many years of practice to perfect. The post Is Customer Delight your Goal? Origin Konnect Customer learning learning technologies learning tools Origin's konnect

6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates.

4 Custom eLearning Development Trends

Designing Digitally

Companies are realizing the benefits of custom eLearning. Here are 4 hot trends in custom eLearning development to keep an eye on Nearly 77% of American companies have embraced it and are reaping rich benefits.

6 Great Project Management Tools for Custom eLearning Development

eLearning Brothers

We are often asked what project management tools we use for our Custom eLearning Development. This list of project management tools will definitely help your team create better custom eLearning development projects.

Aligning Customer Training With Certifications

Want to deliver a cohesive customer training certification program? From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together. Download the guide to see how

Custom eLearning Development: When Does It Make Sense?

eLearning Brothers

That’s why custom eLearning development exists–not every course is a one-size-fits-all endeavor. ” As a company we promise to prove our custom eLearning development skills to each and every client. The post Custom eLearning Development: When Does It Make Sense?

Customer Experience Key to Product Design

Origin Learning

And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off.

How Can a Customer Service eLearning Course Improve Sales?

eLearning Brothers

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service.

Customer Relationship Management

Lambda Solutions

Customer Relationship Management System Integrations. Customer Relationship Management (CRM) Systems provide deep value for sales teams and organizations at large due to the capacity to track, automate and organize interactions with customers.

Training for Lead Generation, Customer Onboarding & Support

Looking to create customers for life? Training can be used to successfully engage customers throughout their entire lifecycle - from initial awareness, to onboarding, to continuing support.

Custom vs. Off The Shelf Training: Which Should You Choose?

Dashe & Thomson

Or, is custom training the route to take? You've finally completed your training needs assessment and have discovered your salespeople need training on effective negotiation skills. You're familiar with off the shelf training courses for sales teams and wonder whether general training on sales closing techniques would be suitable. ELearning

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Adobe Captivate: Custom Color Swatches

I Came, I Saw, I Learned

To create a custom swatch, create or select an existing text caption.   The next time you click Color on the Properties Inspector, your custom swatch will be available for use. by Kevin Siegel        When creating a template (you can learn how by attending my  3-hour mini course on building templates ), you'll likely need to add colors that meet your corporate brand.

Uniquely Yours: eFrontPro Customization Options

eFront

Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro.

Captivate 8 Custom Motion Effect Example

Experiencing eLearning

I created a Captivate activity with a custom effect using motion and scaling to animate two cars driving away to the horizon. The movement is saved as a custom effect (drive_away) so I can reuse it, as explained by Lieve Weymeis on her blog. Apply the custom effect.

Choosing an LMS for Customer Training

Do you focus on customer and partner education? This eBook walks through the unique needs of external trainers and outlines key considerations when choosing an LMS for customer trainingYou likely face different challenges than trainers who focus on internal employees.

A Brilliant PowerPoint Tip for Enhanced Custom Graphics

eLearning Brothers

Illustrator files can be exported out and then imported into PowerPoint, giving you the ability to create enhanced custom graphics. And now all the objects and shapes are ready for you to edit and customize to your brand and needs.

#DoGreat Custom Learning with our New eBook

Upside Learning

A typical Custom Learning project begins with getting the client’s learning requirements, designing, developing and testing the courseware, and ends with the courseware delivery. ‘Great’ Custom Learning, on the other hand, is the result of a deep understanding of the client’s learning objectives, their learner profiles and the expected performance goals; the entire process underpinned […].

Why our customers love customer success

LearnUpon

Customer success is a relatively new trend in the software industry. Carrie Weitzel, our amazing customer success manager, joined a little over one year ago. In that year, Carrie has built a growing team that’s at the heart of customer experience at LearnUpon.

Great Custom Learning – 5 Secrets Revealed

Upside Learning

eLearning eLearning Business eLearning Development Custom Learning Custom Learning Solutions Let’s play a quick game of word associations. For each word listed below, think of the 1st thing that comes to your mind. Mobile phone 2. Friends 3. Learning Guessing the responses to the first two is quite easy. In all probability, ‘Can’t do without’ or ‘Fun’ will feature at the top. Now for […].

How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform

How to Navigate Difficult Internal and External eLearning Customers

eLearning Brothers

So what do you need in order to address this lack of understanding from difficult eLearning customers? Another way to help your customers and clients understand what you do is by illustrating your design process using something that’s familiar to them.

6 Custom elearning Design Essentials

Designing Digitally

A custom design helps transform a series of slides with information into an effective way for learners to assimilate and retain pertinent information. Here are six tips on how to design custom elearning that keeps learners engaged.

Excellence in Customer Training: A Roche Case Study

Bottom-Line Performance

In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. That’s why a huge component of a large product launch is often a refreshed approach to customer training.

Design: Custom Fonts Made Easy

I Came, I Saw, I Learned

by AJ Walther      Ever wanted to create your own font but then realized you have no idea how to do that? I feel ya, friend. And I'd like to suggest you check out  FontStruct. FontStruct is pretty intuitive and easy to use for even (and perhaps especially) novice font designers. Fonts you design can be installed on any Mac or Windows computer.      Click here for a nice introduction video on FontStruct with instructions for getting started.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf (OTS) courseware is a growing market attracting both customers and venture. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  most of otherwise expired custom training.

Creative Employees Improve Customer Satisfaction

CLO Magazine

Companies that want to improve their customer service levels may want to consider how well they’re investing in their employees’ creativity, suggests new research led by the University of East Anglia.

The Golden Age of Customer Feedback

Gyrus

Engaging customers from the beginning to the end of the product development cycle is critical for the acceptance of products, both with current and future clients. Not engaging customers results in a “failure-to-launch” scenario, which benefits nobody.

Can Creating Customer Loyalty be Taught?

ej4 eLearning

Here''s how to create customer loyalty and teach your staff to do the same. . The post Can Creating Customer Loyalty be Taught? appeared first on. eLearning Performance Improvement Sales Training & Education

Customizable Courseware for Creating Compassionate Customer Service Courses

eLearning Brothers

If that is the case, such businesses ought to make customers and clients their top priority. Like the other Customizable Courseware we’ve previewed, the Customer Service course is put together in the sleek New Stone style, showcasing flat panels and sharp pointed edges.

Building a Business Case for Customer Training

Looking to expand your customer training program? Your executive team will likely have some concerns. Download this guide to learn how to prove the value of training and tackle objections head-on

Why Moodle Customization to Reflect Your Company Branding

CommLab India

Why Moodle Customization to Reflect Your Company Branding. Your organization wants to showcase your brand identity in each and every detail to get the attention of employees and customers. Many organizations customize Moodle, an open source LMS, according to their requirements.

Raptivity Celebrates 10 Glorious Years of Customer Success!

Raptivity

Raptivity, a finely crafted interactivity builder that offers a rich collection of 190+ templates for creating eLearning interactions completes ten years of customer success. Customers support all along the way has helped Raptivity to always lead the way for interactive learning.

Deliver Outstanding Customer Service with Screen Recording

Visual Lounge

Over the past several years, the term customer experience has continued to gain momentum. Shep Hyken, in his article written for Forbes about trends in customer experience , advises brands to “realize the power of word-of-mouth marketing. Customer service is the new marketing.”.

External Customers Need Learning, Too

CLO Magazine

If you train your business network — whether it’s partners, dealers or franchises — you’re ensuring that your customers have the experience that you want them to have,” said Emily Wilson, director of solutions management, SAP SuccessFactors.

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Take training beyond your LMS: technical considerations for extended enterprise

and manufacturers • Better connection to customers to. and services • Better relationships with suppliers • Shortened product and sales cycles • Fewer customer support calls • Stronger after-sale relationships3 To put it simply: increasing the reach of your product.