Expert insights. Personalized for you.
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. Often, companies are not sure what performance support is or where to begin. So what is performance support? Performance Supportby Jolene Rowan. MORE
This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016. It will help you understand how to work with managers to foster a culture of continuous learning as well help individuals take responsibility for (and ownership of) their own personal and professional learning. MORE
Organizations are working towards changing their approaches in delivering learning and reshaping their learning models to deliver meaningful content, which is accessible as just-in-time training to support employee development. . How Can Organizations Support Learning in the Flow of Work? MORE
During this transition to distance learning, we know educators are working hard to provide the best, most immediate instructional, interventional, and logistical support to their students. They are planning for weeks or months of lessons delivered to all students, including those with IEPs and 504 Plans, those learning English as a new language, those who are experiencing homelessness, and those who need mental health support. MORE
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. A course can include on the job learning, coaching, performance support tools, in other words, the whole shebang.” Use Both Courses and Performance Support. MORE
This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Performance support, also known as job guidance, is one such approach that’s gaining traction in L&D circles and it isn’t just a piece of advice about how to carry out a specific job effectively. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same. MORE
EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSOTraining as a profession has always sort of been in a “sales” role. Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. We sold sexy flash-based on-line courses. We sold the need for a big honking LMS. MORE
Competency developments support software training that developing competencies improve individual and overall organization performance to help businesses MORE
AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. MORE
The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem. MORE
SEPTEMBER 29, 2020
They understand that for real change to occur learning must be a continuous process and in order for that to happen, they need performance support to help facilitate the transfer to learning. Stage 2 Performance Support System. Blog Corporate Training Performance support program MORE
Beyond Campus Innovations offers faculty and institutional support in various areas including outsourced instructional design, training in online learning, and support for maximizing existing tools in a learning management system; all to support the creation of an effective learning environment. MORE
I was thinking about this in terms of the ways in which L&D can support this process, and started noting the ways in which we can help besides courses. I broke it up into two different forms of support: direct, and supporting the associated skills. The point is two-fold: we need to recognize how people actually act in the world, and we need to then find ways to support all the points of need, not just the ones we can design a course for. MORE
If you are selling courses, then the support you provide for your customers is perhaps different than the support you would provide if you are designing custom elearning solutions. Depending on the type of elearning work you are doing, here are some tools you can use to make your job easier when it comes to client and customer support. Community forums are also a nice option for providing support. MORE
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. MORE
Knowing what to do…and being equipped [supported] to effectively do what needs done. We train the former.and we support the performer on the latter. This distinction becomes a liability when we treat performer support as an add-on to training or as an after-the-fact development cycle rather than including it as part of our core design discipline. Continuous Learning Performer Support ISD LinkedIn performance support performer support PS PSO MORE
The post How Learning Bursts Support Attention and Memory appeared first on AllenComm. Explore the educational and cognitive psychology behind learning bursts and the benefits to attention, memory, and learning in corporate training. MORE
Implementing Embedded Performer Support [EPS] can be as daunting a task as eating an entire elephant. EPSS Learning Ecosystems Performer Support Sustained Capability embedded performance support EPS integrating EPS learning ecosystem performance support performer support performer support objects PSO sustained capability Not sure I’d ever want to eat an elephant, but if I did, it would be one bite at a time versus scarfing down the whole thing. MORE
What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance supportA common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. MORE
We typically look at frontline training and support from an organizational perspective. Axonify exists to help you give frontline employees the support and tools they need to do their best work every day. MORE
It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. A printed resource guide is an example of performance support, but so is a detailed how-to video. Why is performance support so important? . It reinforces and supports formal training. MORE
Training was never intended to support a Performer in their work context. Training is not designed to be agile enough, or flexible enough to adapt to diverse needs, or accessible enough at the moment of need to support a workforce trying to be resilient and responsive in the pursuit of flawless performance. We are being thrust into an environment where we have an extended mission to satisfy needs of a dynamic learning and support ecosystem. MORE
Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge MORE
Automation can help you get learners the support they need before they know they need it. In the meantime, here are some examples for notification triggers you can set to help support a struggling learner. Remind a learner of their support options. MORE
Learning management excellent customer support and have designed a support system that delivers it MORE
ThriveCart is an online shopping cart solution that has a variety of features, including: Order bumps and up-sells support A/B testing Discounts and coupons Automatic retries for failed payments And much more! The post ThriveCart Integration With Order Bumps and Upsell Support! MORE
Social learning is not a new training trend; it’s the way we have always learned from one another. However, it is something that managers and individual will need to understand and value and recognise as an integral part of their daily work. MORE
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context. MORE
Performance support is a relatively new concept, but its application is familiar and it all has to do with memory. Employee Performance Performance Support Performance Support Implementation Performance Support ToolsIt helps bridge the gap and digitize tribal knowledge while offering a platform to implement a culture of continuous improvement. This post was first published on eLearning Industry. MORE
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. A course can include on the job learning, coaching, performance support tools, in other words, the whole shebang.” Use Both Courses and Performance Support. MORE
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC. MORE
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support MORE
Support Related Topics LearnDash
OCTOBER 15, 2020
Automation can help you get learners the support they need before they know they need it. In the meantime, here are some examples for notification triggers you can set to help support a struggling learner. Remind a learner of their support options.
LearnDash
NOVEMBER 11, 2020
ThriveCart is an online shopping cart solution that has a variety of features, including: Order bumps and up-sells support A/B testing Discounts and coupons Automatic retries for failed payments And much more! The post ThriveCart Integration With Order Bumps and Upsell Support!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Campus Innovations
JULY 30, 2020
Beyond Campus Innovations offers faculty and institutional support in various areas including outsourced instructional design, training in online learning, and support for maximizing existing tools in a learning management system; all to support the creation of an effective learning environment.
Experiencing eLearning
MAY 29, 2018
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. A course can include on the job learning, coaching, performance support tools, in other words, the whole shebang.” Use Both Courses and Performance Support.
Advertisement
When a crisis hits, HR technology gives business leaders the data, tools, and support to make important business decisions quickly. In this report, Josh Bersin breaks down the 4 key benefits of HR tech and demonstrates through case studies how business leaders can leverage it to solve problems and grow. Download this report to learn more!
Dan Keckan
JANUARY 29, 2020
Performance support is a relatively new concept, but its application is familiar and it all has to do with memory. Employee Performance Performance Support Performance Support Implementation Performance Support ToolsIt helps bridge the gap and digitize tribal knowledge while offering a platform to implement a culture of continuous improvement. This post was first published on eLearning Industry.
Gyrus
APRIL 29, 2019
Learning management excellent customer support and have designed a support system that delivers it
Living in Learning
JANUARY 23, 2018
What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance supportA common misconception is treating DPS as a technology solution and finding some application(s) where to apply it.
Infopro Learning
SEPTEMBER 29, 2020
They understand that for real change to occur learning must be a continuous process and in order for that to happen, they need performance support to help facilitate the transfer to learning. Stage 2 Performance Support System. Blog Corporate Training Performance support program
TOPYX LMS
DECEMBER 3, 2020
Healthcare training software is an invaluable asset to all healthcare companies.
Speaker: Clark Quinn, Ph.D., Author and Executive Director of Quinnovation
The pandemic and associated upheavals of 2020 has led to both the need and opportunity to rethink how we think, work, and learn. Being forced to distance, we took emergency steps to build mechanisms that supported remote-learning, with an emphasis on elearning and virtual training. The consensus suggests that our existing elearning and training weren’t as well-received as we hoped. Our efforts to rely on elearning more and translate training to virtual experiences weren’t well-designed. The underlying reason is that we’re not well aligned with how our brains really work! In this session, Dr. Quinn will also go over the implications for learning and working effectively both in general and in this new era. Come see what L&D can, and should, do to help transform organizations to work smarter (and wiser).
Living in Learning
AUGUST 5, 2013
The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.
Clark Quinn
JULY 18, 2013
I was thinking about this in terms of the ways in which L&D can support this process, and started noting the ways in which we can help besides courses. I broke it up into two different forms of support: direct, and supporting the associated skills. The point is two-fold: we need to recognize how people actually act in the world, and we need to then find ways to support all the points of need, not just the ones we can design a course for.
Living in Learning
NOVEMBER 17, 2012
Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge
eLearning Brothers
APRIL 13, 2018
It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. A printed resource guide is an example of performance support, but so is a detailed how-to video. Why is performance support so important? . It reinforces and supports formal training.
Advertiser: Skilljar
On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.
Experiencing eLearning
MAY 29, 2018
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. A course can include on the job learning, coaching, performance support tools, in other words, the whole shebang.” Use Both Courses and Performance Support.
Dashe & Thomson
MAY 15, 2017
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. Often, companies are not sure what performance support is or where to begin. So what is performance support? Performance Supportby Jolene Rowan.
LearnDash
SEPTEMBER 8, 2015
If you are selling courses, then the support you provide for your customers is perhaps different than the support you would provide if you are designing custom elearning solutions. Depending on the type of elearning work you are doing, here are some tools you can use to make your job easier when it comes to client and customer support. Community forums are also a nice option for providing support.
Docebo
OCTOBER 2, 2018
This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Performance support, also known as job guidance, is one such approach that’s gaining traction in L&D circles and it isn’t just a piece of advice about how to carry out a specific job effectively. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same.
Advertisement
HR leaders are on the frontlines of a mental health crisis, but the topic can still be taboo—or at least something that’s only talked about reluctantly. What can HR do to help? Download our latest guide to learn the 4 ways you can support the mental health of your employees and identify warning signs of burnout.
Tesseract Learning
OCTOBER 13, 2020
Organizations are working towards changing their approaches in delivering learning and reshaping their learning models to deliver meaningful content, which is accessible as just-in-time training to support employee development. . How Can Organizations Support Learning in the Flow of Work?
Living in Learning
JULY 24, 2014
AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.
Living in Learning
APRIL 1, 2016
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.
Dashe & Thomson
MARCH 24, 2020
During this transition to distance learning, we know educators are working hard to provide the best, most immediate instructional, interventional, and logistical support to their students. They are planning for weeks or months of lessons delivered to all students, including those with IEPs and 504 Plans, those learning English as a new language, those who are experiencing homelessness, and those who need mental health support.
Speaker: Skilljar Experts
The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.
Living in Learning
FEBRUARY 21, 2013
Training was never intended to support a Performer in their work context. Training is not designed to be agile enough, or flexible enough to adapt to diverse needs, or accessible enough at the moment of need to support a workforce trying to be resilient and responsive in the pursuit of flawless performance. We are being thrust into an environment where we have an extended mission to satisfy needs of a dynamic learning and support ecosystem.
Gyrus
APRIL 29, 2019
Competency developments support software training that developing competencies improve individual and overall organization performance to help businesses
Living in Learning
AUGUST 6, 2013
Implementing Embedded Performer Support [EPS] can be as daunting a task as eating an entire elephant. EPSS Learning Ecosystems Performer Support Sustained Capability embedded performance support EPS integrating EPS learning ecosystem performance support performer support performer support objects PSO sustained capability Not sure I’d ever want to eat an elephant, but if I did, it would be one bite at a time versus scarfing down the whole thing.
Jane Hart
NOVEMBER 2, 2020
Social learning is not a new training trend; it’s the way we have always learned from one another. However, it is something that managers and individual will need to understand and value and recognise as an integral part of their daily work.
Speaker: Dr. Britt Andreatta, PhD, CEO, 7th Mind, Inc.
This month, unprecedented numbers of workers have set up offices in their homes, in an attempt to flatten the curve of COVID-19. Meetings that were previously being held in conference rooms have been moved to conference calls and online meetings. Whether you’re managing the impromptu digital transformation of your company, or training new employees at a distance, make time to join Dr. Britt Andreatta former Chief Learning Officer at Lynda.com and author of several books on the brain science of success, as she covers how YOU can train remotely, and effectively, while supporting the flow of work.
ID Reflections
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC.
Living in Learning
MAY 9, 2018
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support
Living in Learning
MAY 3, 2013
Knowing what to do…and being equipped [supported] to effectively do what needs done. We train the former.and we support the performer on the latter. This distinction becomes a liability when we treat performer support as an add-on to training or as an after-the-fact development cycle rather than including it as part of our core design discipline. Continuous Learning Performer Support ISD LinkedIn performance support performer support PS PSO
Gyrus
MARCH 22, 2020
You may not typically place a lot of emphasis on the support service options when evaluating LMS vendors
Speaker: Becci Zweirs, Learning Projects Leader, Inno-Versity, Miriam Taylor, Chief Learning Strategist, Inno-Versity, and Pam Whetstone, Training Development Manager, Williams-Sonoma
Any eLearning professional can tell you that each project has its own unique challenges - but no matter what you're facing, those who have been there before can help. Join experts from Inno-Versity and William-Sonoma for an in-depth case study that will take you from discovery to creation and deployment of a complex eLearning project, all in 9 months using in-house resources.
E-Learning Provocateur
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.
Allencomm
DECEMBER 3, 2020
The post How Learning Bursts Support Attention and Memory appeared first on AllenComm. Explore the educational and cognitive psychology behind learning bursts and the benefits to attention, memory, and learning in corporate training.
Jane Hart
SEPTEMBER 11, 2016
This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016. It will help you understand how to work with managers to foster a culture of continuous learning as well help individuals take responsibility for (and ownership of) their own personal and professional learning.
Axonify
SEPTEMBER 14, 2020
We typically look at frontline training and support from an organizational perspective. Axonify exists to help you give frontline employees the support and tools they need to do their best work every day.
Advertisement
scaffolding—the framework of supporting and guiding. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1
236 
Let's personalize your content