INDUSTRY INSIGHTS YOUR PEERS ARE READING
community #management Collaboration leadership performance support social learningClients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. – Richard Branson It’s hard to argue with such sentiment, especially when most who read this are employees. But what does “take care of” mean exactly? For most it’s seen as a warm […]. MORE
To capitalize on the energy of your organization’s firestarters, you must institute a culture of support for them. Here are four roles supporters can play to ensure firestarters achieve the greatest impact. A culture of support emphasizes these four roles. MORE
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support MORE
This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016. MORE
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. MORE
The post 9 WAYS TO SUPPORT LEARNERS THROUGH THEIR MOBILE DEVICES appeared first on Learnnovators. MORE
This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same. MORE
Panel about performance support. They were in agreement most of the time. it is about changing behavior, in the workplace, by using context and without interfering in the work. Here is my mindmap. e-Learning MORE
EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSOTraining as a profession has always sort of been in a “sales” role. Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. We sold sexy flash-based on-line courses. We sold the need for a big honking LMS. MORE
Competency developments support software training that developing competencies improve individual and overall organization performance to help businesses MORE
The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem. MORE
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. MORE
I was thinking about this in terms of the ways in which L&D can support this process, and started noting the ways in which we can help besides courses. I broke it up into two different forms of support: direct, and supporting the associated skills. MORE
But who supports the non-designed learning experiences? They clearly don’t need to be designed or developed. Nor do they need to be managed in a learning platform or LMS. They simply need to be encouraged and enabled. MORE
If you are selling courses, then the support you provide for your customers is perhaps different than the support you would provide if you are designing custom elearning solutions. Community forums are also a nice option for providing support. MORE
All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […]. MORE
If you and your company struggle with retention of new skills and content, then a performance support system might be exactly what you need. In this video, we go over how a performance support system, also called an EPSS , helps eliminate a huge amount of these unnecessary steps. MORE
Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic. MORE
We are in the age of mobile devices and every business avenue is now thinking of innovative methods to train its workforce and ways to support them on the field. Now isn’t this reason enough to bank on mobile devices to impart performance support? MORE
What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance supportA common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. MORE
It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. MORE
Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge MORE
Learning management excellent customer support and have designed a support system that delivers it MORE
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context. MORE
These moments of need provide an easy to follow framework to deliver performance support or just-in-time learning to your employees. Another thing to be kept in mind when providing performance support is, that the assistance should be extremely readily available. MORE
Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance SupportOne of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers. They wanted a way make it easier for their especially successful sales people to share their experiences with others in the […]. MORE
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. MORE
This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportHave you ever struggled with performing a task previously covered in long training sessions? You’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge. These short […]. MORE
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. MORE
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support MORE
Support Related Topics Upside Learning
AUGUST 24, 2017
All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […].
Gyrus
APRIL 29, 2019
Learning management excellent customer support and have designed a support system that delivers it
Experiencing eLearning
MAY 29, 2018
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.
Epilogue Systems Video
APRIL 25, 2019
If you and your company struggle with retention of new skills and content, then a performance support system might be exactly what you need. In this video, we go over how a performance support system, also called an EPSS , helps eliminate a huge amount of these unnecessary steps.
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support a worldwide workforce. 12 Ways to Get the Most. Out of Your Authoring Tool gomolearning.com @gomolearning eBook 1 11Index: Table of contents What should you look for and expect. from a modern authoring tool? saturated market, we’ve designed. this ebook to help you cut through the.
Upside Learning
SEPTEMBER 13, 2017
Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance SupportOne of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers. They wanted a way make it easier for their especially successful sales people to share their experiences with others in the […].
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The Simple Shift
DECEMBER 20, 2018
community #management Collaboration leadership performance support social learningClients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. – Richard Branson It’s hard to argue with such sentiment, especially when most who read this are employees. But what does “take care of” mean exactly? For most it’s seen as a warm […].
Experiencing eLearning
MAY 29, 2018
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.
Docebo
OCTOBER 2, 2018
This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same.
eLearning Brothers
APRIL 13, 2018
It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need.
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support industry dedicated to. and supporting front-line managers. support your front-line managers, you. Adept at supporting their people. experience supports) that the 80/20. support to their staff. support she receives. State of the.
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Living in Learning
JANUARY 23, 2018
What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance supportA common misconception is treating DPS as a technology solution and finding some application(s) where to apply it.
Dashe & Thomson
MAY 15, 2017
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support
Upside Learning
AUGUST 16, 2017
This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportHave you ever struggled with performing a task previously covered in long training sessions? You’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge. These short […].
E-Learning Provocateur
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.
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such as using technology to support structured. we’re using to support this journey. eLearning and supporting. support from the individual’s manager, and, of. Create support and guidance for the.
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Living in Learning
OCTOBER 15, 2012
EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSOTraining as a profession has always sort of been in a “sales” role. Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. We sold sexy flash-based on-line courses. We sold the need for a big honking LMS.
Jane Hart
SEPTEMBER 11, 2016
This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016.
Origin Learning
OCTOBER 20, 2014
These moments of need provide an easy to follow framework to deliver performance support or just-in-time learning to your employees. Another thing to be kept in mind when providing performance support is, that the assistance should be extremely readily available.
ID Reflections
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts.
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such as using technology to support structured. we’re using to support this journey. eLearning and supporting. support from the individual’s manager, and, of. Create support and guidance for the.
Origin Learning
FEBRUARY 15, 2015
We are in the age of mobile devices and every business avenue is now thinking of innovative methods to train its workforce and ways to support them on the field. Now isn’t this reason enough to bank on mobile devices to impart performance support?
Jane Hart
JULY 12, 2017
But who supports the non-designed learning experiences? They clearly don’t need to be designed or developed. Nor do they need to be managed in a learning platform or LMS. They simply need to be encouraged and enabled.
Learnnovators
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.
LearnDash
SEPTEMBER 8, 2015
If you are selling courses, then the support you provide for your customers is perhaps different than the support you would provide if you are designing custom elearning solutions. Community forums are also a nice option for providing support.
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effective training and support. development offerings readily available today: • Asynchronous On-Demand: You purchase access to a library of training, resource materials, and support materials. and support from their manager. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR.
Clark Quinn
JULY 18, 2013
I was thinking about this in terms of the ways in which L&D can support this process, and started noting the ways in which we can help besides courses. I broke it up into two different forms of support: direct, and supporting the associated skills.
Living in Learning
AUGUST 18, 2018
Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic.
Learnnovators
JULY 21, 2017
The post 9 WAYS TO SUPPORT LEARNERS THROUGH THEIR MOBILE DEVICES appeared first on Learnnovators.
CLO Magazine
OCTOBER 22, 2018
To capitalize on the energy of your organization’s firestarters, you must institute a culture of support for them. Here are four roles supporters can play to ensure firestarters achieve the greatest impact. A culture of support emphasizes these four roles.
Advertisement
experiences that support and enable change in service. support staff from around the world. content supports one of the goals. needed to support that process. support, process, or tools to act? Action 1* Action 2* Action 3* Action 4* What support/ training exists.
Living in Learning
AUGUST 5, 2013
The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.
Challenge to Learn
MARCH 25, 2015
Panel about performance support. They were in agreement most of the time. it is about changing behavior, in the workplace, by using context and without interfering in the work. Here is my mindmap. e-Learning
Living in Learning
MAY 9, 2018
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support
Living in Learning
NOVEMBER 17, 2012
Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge
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training 40% Support performance improvement. can then design a broader experience to support the change journey on which, we’d like to lead the individual. experiences will work best to support that step in the journey. support is appropriate?
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