What Is Performance Support?

eLearning Industry

Performance support is a relatively new concept, but its application is familiar and it all has to do with memory. Employee Performance Performance Support Performance Support Implementation Performance Support Tools

Using Mobility for ‘Live’ Performance Support

Upside Learning

All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […].

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How can employers support online learning? Think differently!

Jane Hart

Here is the text of a short talk I gave to the Institute of Learning & Management‘s Virtual Conference, Online Learning: Challenges and Solutions on Friday 22 May. Modern Workplace Learning

Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

The Better Way to Onboard Customers

Speaker: Skilljar Experts

The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.

Advanced Mobility: Supporting Knowledge Sharing

Upside Learning

Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance SupportOne of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers. They wanted a way make it easier for their especially successful sales people to share their experiences with others in the […].

7 LMS Support Services - What kind of support should be included with your LMS?

Gyrus

You may not typically place a lot of emphasis on the support service options when evaluating LMS vendors

Supporting Work

Clark Quinn

I was thinking about this in terms of the ways in which L&D can support this process, and started noting the ways in which we can help besides courses. I broke it up into two different forms of support: direct, and supporting the associated skills.

3 Reasons Performance Support Is Vital

eLearning Brothers

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need.

Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

Leading Successful Change to Remote Training

Speaker: Dr. Britt Andreatta, PhD, CEO, 7th Mind, Inc.

This month, unprecedented numbers of workers have set up offices in their homes, in an attempt to flatten the curve of COVID-19. Meetings that were previously being held in conference rooms have been moved to conference calls and online meetings. Whether you’re managing the impromptu digital transformation of your company, or training new employees at a distance, make time to join Dr. Britt Andreatta former Chief Learning Officer at Lynda.com and author of several books on the brain science of success, as she covers how YOU can train remotely, and effectively, while supporting the flow of work.

5 Ways Performance Support Can Help You Amplify Productivity

Docebo

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same.

Supporting Everyday Workplace Learning

Jane Hart

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016.

Learning management customer support - Gyrus

Gyrus

Learning management excellent customer support and have designed a support system that delivers it

Myths, Monsters & Performer Support

Living in Learning

EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSOTraining as a profession has always sort of been in a “sales” role. Selling the shift from classroom training to on-line e-learning, and then back again as a compromise to protect a draft pick and a player to be named later. We sold sexy flash-based on-line courses. We sold the need for a big honking LMS.

3 Reasons to Prioritize On-Demand Customer Training

On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.

Why You Need To Leverage Mobile For Performance Support

Upside Learning

This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportHave you ever struggled with performing a task previously covered in long training sessions? You’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge. These short […].

Anatomy of Digital Performance Support (DPS) Integration

Living in Learning

What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance supportA common misconception is treating DPS as a technology solution and finding some application(s) where to apply it.

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Supporting Your ELearning Clients

LearnDash

If you are selling courses, then the support you provide for your customers is perhaps different than the support you would provide if you are designing custom elearning solutions. Community forums are also a nice option for providing support.

Partnering Well on a Rapid Timeline

Speaker: Becci Zweirs, Learning Projects Leader, Inno-Versity, Miriam Taylor, Chief Learning Strategist, Inno-Versity, and Pam Whetstone, Training Development Manager, Williams-Sonoma

Any eLearning professional can tell you that each project has its own unique challenges - but no matter what you're facing, those who have been there before can help. Join experts from Inno-Versity and William-Sonoma for an in-depth case study that will take you from discovery to creation and deployment of a complex eLearning project, all in 9 months using in-house resources.

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts.

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support

How To Support Families During the Transition to Distance Learning

Dashe & Thomson

During this transition to distance learning, we know educators are working hard to provide the best, most immediate instructional, interventional, and logistical support to their students. They are planning for weeks or months of lessons delivered to all students, including those with IEPs and 504 Plans, those learning English as a new language, those who are experiencing homelessness, and those who need mental health support.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Agile Microlearning Explained

scaffolding—the framework of supporting and guiding. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1

Performance Support Boost Employee Productivity

Epilogue Systems Video

If you and your company struggle with retention of new skills and content, then a performance support system might be exactly what you need. In this video, we go over how a performance support system, also called an EPSS , helps eliminate a huge amount of these unnecessary steps.

Who supports non-designed learning experiences?

Jane Hart

But who supports the non-designed learning experiences? They clearly don’t need to be designed or developed. Nor do they need to be managed in a learning platform or LMS. They simply need to be encouraged and enabled.

How Important Is Customer Support to Enterprise-Level LMS Licensors?

AbaraLMS

This article discusses the importance of LMS customer support in the books of enterprise-level LMS licensors (vendors) and how that affects the user! How important [ ] The post How Important Is Customer Support to Enterprise-Level LMS Licensors?

Embedded Performer Support [EPS] Implies Intentional Design

Living in Learning

The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.

12 Ways to Get the Most Out of Your Authoring Tool

support a worldwide workforce. 12 Ways to Get the Most. Out of Your Authoring Tool gomolearning.com @gomolearning eBook 1 11Index: Table of contents What should you look for and expect. from a modern authoring tool? saturated market, we’ve designed. this ebook to help you cut through the.

Learning Technology: How it can support workers to deliver results

Docebo

For L&D to remain relevant, we need to develop new, business-focused and technology-enabled ways to support workers (and how they work) to deliver business results. The post Learning Technology: How it can support workers to deliver results appeared first on Docebo.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

#LSCON performance support panel

Challenge to Learn

Panel about performance support. They were in agreement most of the time. it is about changing behavior, in the workplace, by using context and without interfering in the work. Here is my mindmap. e-Learning

9 WAYS TO SUPPORT LEARNERS THROUGH THEIR MOBILE DEVICES

Learnnovators

The post 9 WAYS TO SUPPORT LEARNERS THROUGH THEIR MOBILE DEVICES appeared first on Learnnovators.

Developing a Results Driven Curriculum

experiences that support and enable change in service. support staff from around the world. content supports one of the goals. needed to support that process. support, process, or tools to act? Action 1* Action 2* Action 3* Action 4* What support/ training exists.