What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

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Supporting Everyday Workplace Learning

Jane Hart

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016.

How to Support Bilingual eLearning

eLearning Brothers

But, if you’re creating content that will be translated into multiple languages to support bilingual eLearning, you and your learners will benefit if you’re proactive , understand the parameters, and work with a qualified translator.

Training for Lead Generation, Customer Onboarding & Support

Training can be used to successfully engage customers throughout their entire lifecycle - from initial awareness, to onboarding, to continuing support. Looking to create customers for life?

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

Five Ways eLearning Supports Remote Workers

eLearning Brothers

When managers, direct reports, and colleagues work side-by-side, it’s easy to create a supportive work environment. The post Five Ways eLearning Supports Remote Workers appeared first on eLearning Brothers. Remote work is quickly becoming a regular occurrence in the United States.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Using Mobility for ‘Live’ Performance Support

Upside Learning

All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […].

Seven Simple Secrets to Off-the-Shelf Course Success

activity to 50 new hires, 2) Promote and support new managers to lead teams, 3) Improve. For example, to support objective 1— standardize and ramp up hiring activity to 50 new hires – you might use courses such as. Secret 3: Create Your Own Performance Support Tools.

Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support.

Supporting our Brains

Clark Quinn

This applies more broadly to performance support in general, so I though I’d share where my thinking is going. So making capture capabilities available is a powerful support. However, we can use process supports like checklists.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Facilitate Enterprise ROI Through Learning Digitalization

supporting a training effort with sufficient quality and within. These parameters should focus on two major areas: 1) the cost of developing, delivering and supporting. databases to support delivery, including consulting costs. in-application performance support.

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

Ontuitive

However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI.

Tip of the Week: Get a faster resolution to your support query

Raptivity

Query Resolution Raptivity Interactions Support Tip of the week

Advanced Mobility: Supporting Knowledge Sharing

Upside Learning

Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance SupportOne of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers. They wanted a way make it easier for their especially successful sales people to share their experiences with others in the […].

A richer suite of support

Clark Quinn

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. They can be designed or curated, but they are either performance support in the moment or learning resources that develop understanding or abilities.

Why You Need To Leverage Mobile For Performance Support

Upside Learning

This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportHave you ever struggled with performing a task previously covered in long training sessions? You’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge. These short […].

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Our new Head of Support

LearnUpon

We are delighted to announce that Shane Hession has recently been promoted to our Head of Support. He now sets the example for how our support team can continue the standard of excellence it is known for. The post Our new Head of Support appeared first on LearnUpon.

Who supports non-designed learning experiences?

Jane Hart

But who supports the non-designed learning experiences? They clearly don’t need to be designed or developed. Nor do they need to be managed in a learning platform or LMS. They simply need to be encouraged and enabled.

Support for moving forward

Clark Quinn

So naturally I wondered what sort of support could be needed to move forward. So I wondered if perhaps some specific support would assist. The post Support for moving forward appeared first on Learnlets. I have to admit I’ve been a bit surprised to see that movements towards improving elearning and learning strategy haven’t had more impact.

Want to go mobile for learning and support?

Allison Rossett

There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. John Park is my guest blogger.

Leveraging 70:20:10 with Performance Support

Living in Learning

AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.

5 Ways Content Marketing Supports Instructional Design

weelearning

When we talk about marketing, by default we talk about marketing campaigns. That suggests using a variety of media, spread out over a period of time, coordinated in a way that serves a specific goal.

The Myth of Multitasking: Another Case for Performance Support

Dashe & Thomson

The post The Myth of Multitasking: Another Case for Performance Support appeared first on Social Learning Blog. eLearning performance support elearning multitasking

Supporting Virtual Learners

LearnDash

The other is how well you support learners who take your online courses. It is at this point that your program will need appropriate avenues for support. If you are offering online courses to the public or internally make sure you have a system in place for supporting your learners.

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

Experts: Learning Styles Aren’t Evidence-supported

CLO Magazine

There is no evidence to support strategic emphasis on learning styles. The authors wrote that studies on the effectiveness of learning styles have found little-to-no evidence supporting their use in teaching. Do you know your learning style? Are you an auditory learner?

A Blueprint for Supporting Modern Professional Learning: Part 1 Rationale

Jane Hart

This is the first of a 3-part series looking at how to support Modern Professional Learners. In Part I look at why the current L&D (training/knowledge transfer) model is no longer appropriate and why a new model (or blueprint) is necessary. Social learning

Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

To provide adequate support for these learners, trainers need strategies that help them commit knowledge and skills to memory, as well as find and locate key information at the moment of need. When to Provide Performance Support. This is where performance support comes into play.