What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

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3 Free Apps for Supporting Learning After Training Events

InSync Training

Rather, we must embed continuous learning opportunities within the employee workflow and provide just-in-time support for those who need it. The most important part of training is what happens AFTER the training.

Supporting Everyday Workplace Learning

Jane Hart

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016.

Seven Simple Secrets to Off-the-Shelf Course Success

activity to 50 new hires, 2) Promote and support new managers to lead teams, 3) Improve. For example, to support objective 1— standardize and ramp up hiring activity to 50 new hires – you might use courses such as. Secret 3: Create Your Own Performance Support Tools.

Five Ways eLearning Supports Remote Workers

eLearning Brothers

When managers, direct reports, and colleagues work side-by-side, it’s easy to create a supportive work environment. The post Five Ways eLearning Supports Remote Workers appeared first on eLearning Brothers. Remote work is quickly becoming a regular occurrence in the United States.

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

Who supports non-designed learning experiences?

Jane Hart

But who supports the non-designed learning experiences? They clearly don’t need to be designed or developed. Nor do they need to be managed in a learning platform or LMS. They simply need to be encouraged and enabled.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

The Secret to Getting Learning Results May Not Be What You Think

training 40% Support performance improvement. can then design a broader experience to support the change journey on which, we’d like to lead the individual. experiences will work best to support that step in the journey. support is appropriate?

Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support.

Supporting our Brains

Clark Quinn

This applies more broadly to performance support in general, so I though I’d share where my thinking is going. So making capture capabilities available is a powerful support. However, we can use process supports like checklists.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

7 Ways A Supportive Online Training Culture Improves ROI

G-Cube

A supportive online training culture encourages continual development and professional growth. In this article, I’ll discuss 7 benefits that a supportive online training culture can bring to your company’s bottom line. How A Supportive Online Training Culture Improves ROI.

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

The Myth of Multitasking: Another Case for Performance Support

Social Learning

The post The Myth of Multitasking: Another Case for Performance Support appeared first on Social Learning Blog. eLearning performance support elearning multitasking

Our new Head of Support

LearnUpon

We are delighted to announce that Shane Hession has recently been promoted to our Head of Support. He now sets the example for how our support team can continue the standard of excellence it is known for. The post Our new Head of Support appeared first on LearnUpon.

Tip of the Week: Get a faster resolution to your support query

Raptivity

Query Resolution Raptivity Interactions Support Tip of the week

Support for moving forward

Clark Quinn

So naturally I wondered what sort of support could be needed to move forward. So I wondered if perhaps some specific support would assist. The post Support for moving forward appeared first on Learnlets. I have to admit I’ve been a bit surprised to see that movements towards improving elearning and learning strategy haven’t had more impact.

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

A richer suite of support

Clark Quinn

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. They can be designed or curated, but they are either performance support in the moment or learning resources that develop understanding or abilities.

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

Ontuitive

However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Want to go mobile for learning and support?

Allison Rossett

There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. John Park is my guest blogger.

Experts: Learning Styles Aren’t Evidence-supported

CLO Magazine

There is no evidence to support strategic emphasis on learning styles. The authors wrote that studies on the effectiveness of learning styles have found little-to-no evidence supporting their use in teaching. Do you know your learning style? Are you an auditory learner?

A Blueprint for Supporting Modern Professional Learning: Part 1 Rationale

Jane Hart

This is the first of a 3-part series looking at how to support Modern Professional Learners. In Part I look at why the current L&D (training/knowledge transfer) model is no longer appropriate and why a new model (or blueprint) is necessary. Social learning

Leveraging 70:20:10 with Performance Support

Living in Learning

AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.

Curation: Multi-cycle Support for Learning

CLO Magazine

Curation is one of the hot words in the talent field in 2017. As the quantity and diversity of content multiplies, learners and organizations are yearning for order, structure, efficiency and targeted knowledge and information options.

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Supporting Virtual Learners

LearnDash

The other is how well you support learners who take your online courses. It is at this point that your program will need appropriate avenues for support. If you are offering online courses to the public or internally make sure you have a system in place for supporting your learners.

5 Ways Content Marketing Supports Instructional Design

weelearning

When we talk about marketing, by default we talk about marketing campaigns. That suggests using a variety of media, spread out over a period of time, coordinated in a way that serves a specific goal.

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

Support Women in Owning Who They Are

CLO Magazine

She said that as organizations work to strengthen support, development and promotion for female employees and high-potential leaders, they need to empower women to embrace being themselves. Companies still have a ways to go to eliminate the leadership gender gap.

A Blueprint for supporting Modern Professional Learning: Part 2 Overview

Jane Hart

The manager’s role is to enable and support his/her people (individually … Social learning

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

Top 5 Performance Support Apps for Learning Designers

Learnnovators

It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. Below are the questions we had in mind when we embarked on our journey: What is the significance of performance support apps for learning designers?