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Performance Support For Managers

Dashe & Thomson

Managers are the first to notice when things are incorrect or could be better, but sometimes it’s the teachers who need the extra support rather than the learners. An organization cannot perform at its best without the support of managers and willingness of employees.

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Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. Use both courses and performance support.

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How does a Digital Adoption Platform Help Customer Support?


How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive. Wondering what a digital adoption platform is and how it can help your customer support team? Request a demo of our product in action.

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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. The support section of the site did list the error codes, but numerically, not by icon. The post Performance Support and Bad Design appeared first on Learnlets.

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Employee Engagement 2.0: Using HR Tech to Supercharge the Employee Experience

Speaker: Rayanne Thorn Krueger - Founder & Lead Strategist of Never Enough Media, Producer & Host of HR Latte podcast

In order to retain the valued employees they work so hard to recruit, companies need to take a harder look at the employee experience and determine ways they can support and facilitate their employees' growth within their organization. Employee attitudes have progressed, and employers need to catch up.

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ID Support Thyself

Clark Quinn

Here, I look at tools, asking IDs to ‘support thyself’ As usual, the transcript: One of the things I do is help organizations improve their design processes. I expect that most orgs do have process support, but…baking in learning science seems not to be there. So here I’m exhorting IDs to ‘Support Thyself’ .

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Virtual Management And Just-In-Time Support: 6 Areas To Cover In Your Leadership Training

eLearning Industry

Let’s look at 6 key supports to incorporate into your leadership training. Virtual management is no easy task in the New Normal. This post was first published on eLearning Industry.

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HR Secrets: How to Secure Executive Buy-In for Your HR Initiatives

Speaker: Steve Pruneau - Chief of Consulting Operations and HRIS solution architect at Free Agent Source Inc

There are always new initiatives we want to get off the ground, but we can’t get anywhere without the support of our executives. So, let’s get management support to elevate our organization all around. How do your interests and values align with those of your executive team? We can do better, and we know how to do better!

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2023 HR Technology Trends: What's New and What's Next

Speaker: Ben Eubanks - Chief Research Officer, Lighthouse Research & Advisory

The world of HR has changed so much in recent years, and so have the technologies and tools that support HR and talent leaders. But frankly, keeping up with the ever-changing HR tech landscape can feel like another full-time job.

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Onboarding Retrospective - A Different Path to Better Onboarding Experiences

Speaker: Carrie Missele - Practice Lead, Learning and Development at Inspirant Group

In this webinar, Carrie Missele will walk you through the process of developing an effective onboarding program and demonstrate how to: Simplify the onboarding process by dividing it into discrete, manageable steps and outlining what each part entails Provide information to new hires without overwhelming them Support and streamline the hiring manager's (..)

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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

Session highlights include: How video-based practice and coaching is applied to support skill development. Join Micah Eppler from eLearning Brothers to see hands-on examples of how organizations are transforming outcomes with these video-based training strategies.

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Leading Successful Change to Remote Training

Speaker: Dr. Britt Andreatta, PhD, CEO, 7th Mind, Inc.

Britt Andreatta, former Chief Learning Officer at and author of several books on the brain science of success, as she covers: The unique challenges of training employees in new software - especially at a distance - while supporting the flow of work; The impact a crisis has on people’s abilities to learn and adapt to change; The resources (..)

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From Surviving to Thriving: Returning to what science says about how we think, work, and learn

Speaker: Clark Quinn, Ph.D., Author and Executive Director of Quinnovation

Being forced to distance, we took emergency steps to build mechanisms that supported remote-learning, with an emphasis on elearning and virtual training. The pandemic and associated upheavals of 2020 has led to both the need and opportunity to rethink how we think, work, and learn.

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Technology to Support and Empower Users With Disabilities

Learn how Apple and Jamf can support and empower disabled users in your school. From MacBooks to iPads to iPhones and all things in-between, schools around the globe have found that Apple devices’ ease of use, robust design, and thoughtful creative and educational features are absolutely essential in the classroom.

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3 Guiding Principles to Support the Human Dimension in Learning

Speaker: Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting

Supporting the human dimension can unleash the workforce’s adaptability and creativity and drive the organization’s vision for the future. How can we set ourselves up to thrive in a post-pandemic world? Organizations need to adapt, prioritize, and create resilience to manage through ongoing instability. The question is where do we even start?