Anatomy of Digital Performance Support (DPS) Integration

Living in Learning

Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support

True Confessions from a Performance Ninja

Living in Learning

and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone. Continuous Learning Discovery & Consulting Learning Ecosystems Performance Assessments Sales Training covert consulting learning ecosystem Performance Assessment performance consulting performance paradigm training paradigm

Performance equation

Spark Your Interest

think of how you can: Specify and communicate (performance) expectations. However, building a training solution that includes guidance for managers around setting expectations, providing feedback and ensuring that they are aware of the training itself can avoid some performance problems.

Self-Directed Learning or Self-Directed Performance?

Living in Learning

Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig.

State of the Front-Line Manager

difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. for their teams to perform well? Performance up. front-line, grow performance, and.

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. ? the performance needs of the organization, which will help learners see that these courses. employees take their performance, their.

INFOGRAPHIC: High Performance Learning Ecosystems

Learnnovators

I’ve previously written about the need to design learning & high performance ecosystems here , and have been reflecting on some common ingredients for effective ones. I’ve captured some of these in the infographic below: 5 Ingredients of HIGH PERFORMANCE ECOSYSTEM : COMPANY CULTURE.

INFOGRAPHIC: Heroic Journeys To High Performance

Learnnovators

He currently works as a senior Learning & Performance consultant at DeakinPrime, helping to deliver 70:20:10 inspired solutions for some of Australia’s largest telcos, retailers, banks and insurers. The post INFOGRAPHIC: Heroic Journeys To High Performance appeared first on Learnnovators.

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work

Driving Performance with Extended Blend

Living in Learning

AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance.

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.

Make Performance the Goal

B Online Learning

Adult Learning Principles eLearning Design eLearning Development eLearning News eLearning Strategy adult learning principles design elearning eLearning content eLearning course design eLearning strategy instructional design learningperformance motivation online learning performance

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

The Secret to Getting Learning Results May Not Be What You Think

organizational performance. performance. performance in our organizations. performance improvement is the point of. training 40% Support performance improvement. improve performance and be applied back on the job, it’s helpful to use these six steps.

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Managers, Get Ready for Ongoing Performance Conversations

CLO Magazine

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work.

Adopt 69

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

demonstrate successful performance in the. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.

Performance Detective

Clark Quinn

I’m a performance detective, and that’s what I do. Someone wasn’t performing they way they were supposed to, and it was my job to figure out why. I was on a case. My client thought he knew. They always do. But I had to figure it out myself. Like always. Before I hit the bricks, I hit the books. Look, there’s no point watching anyone if you don’t know what you’re looking for. What’s this mug supposed to be doing? So I read up.

6 Tips for Identifying Potential High-Performance Employees

ej4 eLearning

All organizations want to identify, develop, and deploy their high-performance employees. The best-performing companies have well-developed systems in place to identify high-potential employees and turn them into production powerhouses. Much of the success that high-performing employees have stems from the fact that they have cultivated the right habits. So observe them at work, outside of the context of a performance review or hiring situation.

Performance Management at Deloitte

The Peformance Improvement

Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work.

Adopt 59

Move Beyond Learning to Applying: A Modern Management Development Program

demonstrate successful performance in the. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.

Improving Performance in the Workplace

Web Courseworks

Performance improvement is defined as “the systematic process of identifying and analyzing the root causes of performance issues, and implementing big picture solutions across an organization.” Steps to successfully improve performance: Consider institutional context.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

How to Optimize Top Team Performance

CLO Magazine

To focus leadership development effectively on top team performance, consider implementing the following strategies: Focus on the shifts that matter and the holes that can sink your boat. There is no doubt that people analytics enhance top team performance.

Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. For our project, we recommended that the performance support portion live somewhere else—not in the LMS.

Employee Performance InfoGraphic

Ontuitive

Leveraging 70:20:10 with Performance Support

Living in Learning

AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.

Authoring performance improvement CME

Web Courseworks

We’ve been talking to a lot of people about performance improvement (PI) lately, especially the type found in continuing medical education (CME) and maintenance of certification (MOC Part IV). And check out this recording of our webinar on performance improvement to learn more.

Performance Support & “The Art of War”

Living in Learning

Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.