But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance (HP) teams and determine how to make that a reality instead of simply a popular term. MORE
After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter. MORE
Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious? Obviously, our L&D team were more focused on efficiently and effectively transferring knowledge which by the way was what we were scoped and compensated to do. MORE
But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term. MORE
Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions. MORE
This is a misdiagnosis of how to sustain a dynamic learning performance ecosystem. Continuous Learning DPS EPSS Learning Performance Ecosystem LMS Performance analytics point of workIn the comparison to a 400-meter relay race, Training does not fail. Training delivers a quality product for 25% of the race and makes a successful hand off to…ummm…the Help Desk? This is not a sustainable solution. MORE
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. The idea that helping people develop skills alone will lead to high performance is a fallacy. MORE
But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term. MORE
Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig. MORE
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. MORE
Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support MORE
I participated in that approach for many years before being exposed to the discipline of performance consulting. 70:20:10 Discovery & Consulting Five Moments of Need Performance Assessments Sustained Capability discovery performance diagnostic performance consulting point of workWe have no shortage of targets at which we can fire our L&D solution arrows. Too often just hitting the target with training is viewed as sufficient. MORE
Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSSA perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace. MORE
Performance Improvement Needs AssessmentThe ADDIE model has served the instructional design community well for decades. For the uninitiated, ADDIE stands for: Analysis. Design. Development. Implementation. Evaluation. But in the “real world,” the analysis phase is often curtailed, if not overlooked outright. Decision-makers are often not versed in the ADDIE methodology. They may make the assumption that training is required as part of a project because it seems obvious. MORE
think of how you can: Specify and communicate (performance) expectations. However, building a training solution that includes guidance for managers around setting expectations, providing feedback and ensuring that they are aware of the training itself can avoid some performance problems. MORE
Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings. MORE
My core point here is straightforward – we have a mandate to treat workforce performance as a continuum from Point-of-Entry (onboarding and 1st learning) to Point-of-Work (sustained performance competency). Therefore, it makes sense to me that any assessment efforts undertaken should include the downstream, post-training PoW; hence, the need for a holistic Learning Performance Assessment (LPA). Continuous Learning Discovery performance consulting performance suppport MORE
As competition increases and revenue targets grow more aggressive, the pressures on sales staff to perform are stronger than ever. The post Boosting Sales Performance with Modern Learning Platforms appeared first on Docebo. MORE
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them. MORE
From the perspective of Learning & Development, performance support and learning are very different things. They just want to perform! This is quite different qualitatively from performance support. Performance. MORE
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance MORE
All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […]. MORE
Sales Performance Analysis closes the gap on your entire Sales Cycle. Essentially, performance analysis is a deep look back over certain elements of your sales cycle, from Opportunity Management to Account Planning. First, you must look at actual performance versus goal. MORE
Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem. MORE
If sustained workforce performance truly represents the universal brass ring, L&D…or some other corporate entity…must evolve tactically and adopt a performance mindset head downstream into the post-training environment where measurable outcomes and value are generated…or lost – Point-of-Work (PoW). Continuous Learning Digital Performance Support Discovery moment of need performance consulting point of work MORE
Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support MORE
and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone. Continuous Learning Discovery & Consulting Learning Ecosystems Performance Assessments Sales Training covert consulting learning ecosystem Performance Assessment performance consulting performance paradigm training paradigm MORE
It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. MORE
Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals. MORE
But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term. MORE
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them. MORE
Instant learning solutions that address immediate needs to improve job performance. ? Reducing the need for longer costlier training and increasing speed to performance. The solution is developing performance-oriented solutions to deliver tacit knowledge. MORE
Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance. MORE
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support MORE
Performance Related Topics Your Training Edge
FEBRUARY 2, 2018
Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals.
Experiencing eLearning
MAY 29, 2018
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.
Living in Learning
MAY 9, 2018
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support
Association eLearning
SEPTEMBER 13, 2017
Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.
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difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. for their teams to perform well? Performance up. front-line, grow performance, and.
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Your Training Edge
JUNE 7, 2017
But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance teams and determine how to make that team a reality instead of simply a popular term.
Your Training Edge
JANUARY 31, 2018
Sales Performance Analysis closes the gap on your entire Sales Cycle. Essentially, performance analysis is a deep look back over certain elements of your sales cycle, from Opportunity Management to Account Planning. First, you must look at actual performance versus goal.
Living in Learning
MARCH 15, 2018
If sustained workforce performance truly represents the universal brass ring, L&D…or some other corporate entity…must evolve tactically and adopt a performance mindset head downstream into the post-training environment where measurable outcomes and value are generated…or lost – Point-of-Work (PoW). Continuous Learning Digital Performance Support Discovery moment of need performance consulting point of work
Docebo
JULY 18, 2018
As competition increases and revenue targets grow more aggressive, the pressures on sales staff to perform are stronger than ever. The post Boosting Sales Performance with Modern Learning Platforms appeared first on Docebo.
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as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance.
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Dashe & Thomson
JULY 11, 2018
Performance Improvement Needs AssessmentThe ADDIE model has served the instructional design community well for decades. For the uninitiated, ADDIE stands for: Analysis. Design. Development. Implementation. Evaluation. But in the “real world,” the analysis phase is often curtailed, if not overlooked outright. Decision-makers are often not versed in the ADDIE methodology. They may make the assumption that training is required as part of a project because it seems obvious.
Your Training Edge
JULY 31, 2017
But creating and leading a high performance team may increase retention, efficiency, and even profit. In an age when buzz words sometimes get more notice, let’s look at high performance (HP) teams and determine how to make that a reality instead of simply a popular term.
G-Cube
APRIL 22, 2018
Instant learning solutions that address immediate needs to improve job performance. ? Reducing the need for longer costlier training and increasing speed to performance. The solution is developing performance-oriented solutions to deliver tacit knowledge.
Living in Learning
MAY 21, 2018
After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter.
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organizational performance. performance. performance in our organizations. performance improvement is the point of. training 40% Support performance improvement. improve performance and be applied back on the job, it’s helpful to use these six steps.
Living in Learning
JUNE 1, 2018
This is a misdiagnosis of how to sustain a dynamic learning performance ecosystem. Continuous Learning DPS EPSS Learning Performance Ecosystem LMS Performance analytics point of workIn the comparison to a 400-meter relay race, Training does not fail. Training delivers a quality product for 25% of the race and makes a successful hand off to…ummm…the Help Desk? This is not a sustainable solution.
eLearning Brothers
APRIL 13, 2018
It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need.
Living in Learning
MAY 15, 2018
Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support
Living in Learning
JANUARY 23, 2018
Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support
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demonstrate successful performance in the. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.
Spark Your Interest
DECEMBER 2, 2015
think of how you can: Specify and communicate (performance) expectations. However, building a training solution that includes guidance for managers around setting expectations, providing feedback and ensuring that they are aware of the training itself can avoid some performance problems.
Living in Learning
JUNE 3, 2018
Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions.
Living in Learning
JUNE 6, 2016
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.
Living in Learning
JUNE 6, 2016
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.
Speaker: Mike Kunkle, Vice President, Sales Transformation Services, Fast Lane Digital
The way that top-performing organizations onboard new employees has changed significantly over the last five years. Tie onboarding curricula to performance milestones.
Living in Learning
MARCH 16, 2018
Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious? Obviously, our L&D team were more focused on efficiently and effectively transferring knowledge which by the way was what we were scoped and compensated to do.
Living in Learning
APRIL 17, 2018
Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSSA perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace.
Upside Learning
AUGUST 24, 2017
All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […].
Litmos
JULY 18, 2018
From the perspective of Learning & Development, performance support and learning are very different things. They just want to perform! This is quite different qualitatively from performance support. Performance.
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demonstrate successful performance in the. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.
Living in Learning
MAY 31, 2017
and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone. Continuous Learning Discovery & Consulting Learning Ecosystems Performance Assessments Sales Training covert consulting learning ecosystem Performance Assessment performance consulting performance paradigm training paradigm
Living in Learning
APRIL 27, 2018
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance
Performance Learning Productivity
JANUARY 24, 2017
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. The idea that helping people develop skills alone will lead to high performance is a fallacy.
Living in Learning
APRIL 28, 2017
Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig.
Speaker: Steven Rosen MBA, Author, Executive Coach, Speaker and Top 50 Sales Influencer
It is well recognised that the frontline sales managers are the key to driving performance in sales organizations. If you had to choose between investing in sales manager training vs sales rep training what would you do?
The Peformance Improvement
MAY 29, 2015
Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance.
Living in Learning
NOVEMBER 28, 2017
I participated in that approach for many years before being exposed to the discipline of performance consulting. 70:20:10 Discovery & Consulting Five Moments of Need Performance Assessments Sustained Capability discovery performance diagnostic performance consulting point of workWe have no shortage of targets at which we can fire our L&D solution arrows. Too often just hitting the target with training is viewed as sufficient.
EI Design
JULY 19, 2018
Performance Support Tools or PSTs constitute an effective supplement for formal trainings to boost employee performance. From providing just-in-time learning to assisting employees with on-the-job support, Performance Support Tools bring the required agility to corporate trainings.
Living in Learning
FEBRUARY 21, 2018
My core point here is straightforward – we have a mandate to treat workforce performance as a continuum from Point-of-Entry (onboarding and 1st learning) to Point-of-Work (sustained performance competency). Therefore, it makes sense to me that any assessment efforts undertaken should include the downstream, post-training PoW; hence, the need for a holistic Learning Performance Assessment (LPA). Continuous Learning Discovery performance consulting performance suppport
Speaker: Mike Kunkle, Vice President, Sales Transformation Services, Fast Lane Digital
To make matters worse, according to a 2017 study by CSO Insights, “Sales enablement is a growing trend, but sales performance is not improving. How to shift from a functional and initiative-focused approach to a performance consulting and outcome-oriented approach.
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