I’m a performance detective, and that’s what I do. Someone wasn’t performing they way they were supposed to, and it was my job to figure out why. I was on a case. My client thought he knew. They always do. But I had to figure it out myself. Like always. Before I hit the bricks, I hit the books. Look, there’s no point watching anyone if you don’t know what you’re looking for. What’s this mug supposed to be doing? So I read up. MORE
AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability MORE
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support MORE
Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […]. MORE
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. The idea that helping people develop skills alone will lead to high performance is a fallacy. MORE
Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig. MORE
I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. For our project, we recommended that the performance support portion live somewhere else—not in the LMS. MORE
I’ve previously written about the need to design learning & high performance ecosystems here , and have been reflecting on some common ingredients for effective ones. I’ve captured some of these in the infographic below: 5 Ingredients of HIGH PERFORMANCE ECOSYSTEM : COMPANY CULTURE. MORE
We’ve been talking to a lot of people about performance improvement (PI) lately, especially the type found in continuing medical education (CME) and maintenance of certification (MOC Part IV). And check out this recording of our webinar on performance improvement to learn more. MORE
think of how you can: Specify and communicate (performance) expectations. However, building a training solution that includes guidance for managers around setting expectations, providing feedback and ensuring that they are aware of the training itself can avoid some performance problems. MORE
All organizations want to identify, develop, and deploy their high-performance employees. The best-performing companies have well-developed systems in place to identify high-potential employees and turn them into production powerhouses. Much of the success that high-performing employees have stems from the fact that they have cultivated the right habits. So observe them at work, outside of the context of a performance review or hiring situation. MORE
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. MORE
Performance improvement is defined as “the systematic process of identifying and analyzing the root causes of performance issues, and implementing big picture solutions across an organization.” Steps to successfully improve performance: Consider institutional context. MORE
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. MORE
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them. MORE
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. MORE
Here are the links to the pages in my Directory of Learning & Performance Tools , which lists over 1,000 tools in 4 main categories as shown below. Looking for some new ideas for tools to support your work? Want to add or amend a tool’s details? You can do so here. What are your favourite tools for learning? Voting is now open in this year’s Top Tools for Learning survey. Please share your own. INSTRUCTIONAL TOOLS. E-Learning Authoring Tools. MORE
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. MORE
Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […]. MORE
70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work. MORE
and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone. Continuous Learning Discovery & Consulting Learning Ecosystems Performance Assessments Sales Training covert consulting learning ecosystem Performance Assessment performance consulting performance paradigm training paradigm MORE
One of the more exciting ideas to emerge from the corporate learning space, which I hasten to add is yet to be realised, is to transform the Learning & Development department into a performance centre. performance starts at hiring process. MORE
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them. MORE
This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work MORE
Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance. MORE
He currently works as a senior Learning & Performance consultant at DeakinPrime, helping to deliver 70:20:10 inspired solutions for some of Australia’s largest telcos, retailers, banks and insurers. The post INFOGRAPHIC: Heroic Journeys To High Performance appeared first on Learnnovators. MORE
Adult Learning Principles eLearning Design eLearning Development eLearning News eLearning Strategy adult learning principles design elearning eLearning content eLearning course design eLearning strategy instructional design learningperformance motivation online learning performance MORE
According to Gallup’s “State of the American Workplace” report, released this month, only 21 percent of employees think the way their performance is managed motivates them to do good work. MORE
Here’s a look at how Kirkpatrick model can be used as a structure for providing learners with feedback about their performance: Reaction: At the end of a course, include a simple survey to gauge user responses and reactions to what they were able to learn in the course. MORE
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context. MORE
Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance. MORE
Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report. MORE
70+20+10=100: Improving individual and business performance with social and informal learning frameworks. The post 70+20+10=100: Improving performance with new learning frameworks appeared first on Docebo. MORE
Performance Related Topics Spark Your Interest
DECEMBER 2, 2015
think of how you can: Specify and communicate (performance) expectations. However, building a training solution that includes guidance for managers around setting expectations, providing feedback and ensuring that they are aware of the training itself can avoid some performance problems.
Dashe & Thomson
MAY 15, 2017
Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support? Performance Support
Living in Learning
MAY 31, 2017
and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone. Continuous Learning Discovery & Consulting Learning Ecosystems Performance Assessments Sales Training covert consulting learning ecosystem Performance Assessment performance consulting performance paradigm training paradigm
CLO Magazine
MAY 31, 2017
Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.
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Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives.
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Living in Learning
APRIL 28, 2017
Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed LearningThere is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig.
Learnnovators
APRIL 21, 2016
He currently works as a senior Learning & Performance consultant at DeakinPrime, helping to deliver 70:20:10 inspired solutions for some of Australia’s largest telcos, retailers, banks and insurers. The post INFOGRAPHIC: Heroic Journeys To High Performance appeared first on Learnnovators.
E-Learning Provocateur
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.
B Online Learning
MARCH 19, 2015
Adult Learning Principles eLearning Design eLearning Development eLearning News eLearning Strategy adult learning principles design elearning eLearning content eLearning course design eLearning strategy instructional design learningperformance motivation online learning performance
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Discover how leveraging performance reviews and eLearning empowers you
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Living in Learning
MAY 25, 2017
This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work
Living in Learning
JUNE 6, 2016
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.
Living in Learning
JUNE 6, 2016
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess to scaring the crap out of number of them.
Clark Quinn
JANUARY 19, 2016
I’m a performance detective, and that’s what I do. Someone wasn’t performing they way they were supposed to, and it was my job to figure out why. I was on a case. My client thought he knew. They always do. But I had to figure it out myself. Like always. Before I hit the bricks, I hit the books. Look, there’s no point watching anyone if you don’t know what you’re looking for. What’s this mug supposed to be doing? So I read up.
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As an eLearning designer wouldn’t it be great if you could take charge of your eLearning environment right from storyboarding your ideas to generating responsive eLearning courses to being able to effectively deploy and track your learners’ performance
Living in Learning
APRIL 1, 2016
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.
The Peformance Improvement
MAY 29, 2015
Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. They write: This is where we are today: We’ve defined three objectives at the root of performance management—to recognize, see, and fuel performance.
Web Courseworks
AUGUST 22, 2016
Performance improvement is defined as “the systematic process of identifying and analyzing the root causes of performance issues, and implementing big picture solutions across an organization.” Steps to successfully improve performance: Consider institutional context.
Living in Learning
JUNE 29, 2015
AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability
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It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. the performance needs of the organization, which will help learners see that these courses. employees take their performance, their.
Living in Learning
AUGUST 29, 2016
Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].
Living in Learning
AUGUST 29, 2016
Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].
Performance Learning Productivity
JANUARY 24, 2017
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. The idea that helping people develop skills alone will lead to high performance is a fallacy.
Learnnovators
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.
Living in Learning
APRIL 1, 2016
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of needCritical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.
Allison Rossett
MAY 23, 2013
Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.
Web Courseworks
AUGUST 10, 2015
We’ve been talking to a lot of people about performance improvement (PI) lately, especially the type found in continuing medical education (CME) and maintenance of certification (MOC Part IV). And check out this recording of our webinar on performance improvement to learn more.
Jane Hart
JUNE 5, 2016
Here are the links to the pages in my Directory of Learning & Performance Tools , which lists over 1,000 tools in 4 main categories as shown below. Looking for some new ideas for tools to support your work? Want to add or amend a tool’s details? You can do so here. What are your favourite tools for learning? Voting is now open in this year’s Top Tools for Learning survey. Please share your own. INSTRUCTIONAL TOOLS. E-Learning Authoring Tools.
Living in Learning
JULY 13, 2016
70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityWhat if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work.
Bottom-Line Performance
JUNE 25, 2013
I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. For our project, we recommended that the performance support portion live somewhere else—not in the LMS.
Docebo
FEBRUARY 24, 2016
70+20+10=100: Improving individual and business performance with social and informal learning frameworks. The post 70+20+10=100: Improving performance with new learning frameworks appeared first on Docebo.
CLO Magazine
FEBRUARY 21, 2017
According to Gallup’s “State of the American Workplace” report, released this month, only 21 percent of employees think the way their performance is managed motivates them to do good work.
ej4 eLearning
NOVEMBER 7, 2016
All organizations want to identify, develop, and deploy their high-performance employees. The best-performing companies have well-developed systems in place to identify high-potential employees and turn them into production powerhouses. Much of the success that high-performing employees have stems from the fact that they have cultivated the right habits. So observe them at work, outside of the context of a performance review or hiring situation.
Absorb LMS
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.
eLearning Brothers
JULY 13, 2016
Here’s a look at how Kirkpatrick model can be used as a structure for providing learners with feedback about their performance: Reaction: At the end of a course, include a simple survey to gauge user responses and reactions to what they were able to learn in the course.
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