Expert insights. Personalized for you.
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Adding elements of game play in your product knowledge training program can help motivate employees by providing Incentives and fun. MORE
If you are developing eLearning for your workforce, you may be considering adding a few evaluations or knowledge checks to ensure employees are getting the most from this experience. Many organizations find that assessing their employee learners is an important aspect of corporate training. Assessments range from simply confirming if or not learners have completed all of their required training modules to more critically measuring how much of the learning material has been retained. MORE
You are an expert, so why should you share your knowledge with your co-workers or with the rest of the world. It works for me; I’m working in the field of e-Learning for 20 years now, and I’m writing this blog (and sharing my knowledge) since 2010. Knowledge sharing is. And this key to knowledge sharing: by writing about a topic in a way that others can understand and learn from, you will deepen your knowledge and very often get new insights. MORE
Continuous Learning Insight Curation Learning Performance Ecosystem Moment of Need Performance Insights Performance Support Point of Work Assessment Curation Insights Knowledge point of work Wisdom MORE
One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. Considering that over 60% of companies expect employees to use learning resources weekly, daily or more often to effectively perform their tasks, an inability to understand and apply knowledge can have major consequences on productivity and the quality of an employee’s work. Employees forget up to 50% of what they learned within an hour. MORE
Whether building learning and training programs to empower workforce teams or enabling barrier-free citizen and client engagement, we are proud to continue in making knowledge accessible for all, together. The post Still Making Knowledge Accessible appeared first on Microassist. 2020 has already been a year of surprises. MORE
I’m investigating crowd sourcing of corporate knowledge. In their view it is no longer the role of the Learning and Development department to control and steer the learning and knowledge management of the employees but to facilitate it. Enabling employees to share their knowledge through video blogs, posts, social media (yammer) or in the form of courses and quizzes is an important part of that. e-Learning Knowledge crowd sourcing Learning crowd sourcing SCORM MORE
Institutional knowledge is the stored information of employees of a company. At times it is referred to as organizational knowledge or institutional memory, somewhat akin to cultural capital, like the ‘collective hard drive’ of a company. Institutional knowledge benefits productivity. MORE
But what is the key to their success in such a highly regulated industry where the buyer, read the doctors, is more knowledgeable than the sellers aka medical reps? Overview: Cipla is a leader in the Pharma industry. MORE
Many people make the mistake of confusing information with knowledge. Knowledge involves the interpretation of information. Knowledge involves listening. Are we turning that data and information into knowledge that can be applied for the betterment of our organizations?”. TED and the pecha-kucha movement provide excellent examples of how data can become knowledge and move people to action. MORE
Custom eLearning courses on product knowledge for a large insurance company in the US. The post Custom eLearning courses on product knowledge for a large insurance company in the US appeared first on Tesseract Learning. MORE
The post Drive Business Goals with Product Knowledge appeared first on Blog - Originlearning. Corporate eLearning Corporate learning Product Training Training product knowledge product training Sales sales training MORE
He said that traditional pedagogy treats people like empty vessels to be filled with knowledge (the “banking” approach to education) and he called for an approach that treats the learner as a co-creator of knowledge. His techniques focus on facilitating groups that create knowledge together while they learn new skills. We can provide learners with information , not knowledge. I love this phrase. MORE
A company’s day-to-day dynamics make it difficult to document processes or exchange knowledge. Fostering a knowledge management culture is key to gaining agility and competitiveness. Benefits of a Knowledge Management Culture. If the person leaves, the knowledge stays. MORE
Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team. MORE
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge. MORE
Knowledge Management) have failed to advance learning. They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. The folks with the knowledge were often reluctant to put what they knew into the database. The folks seeking the knowledge often had trouble finding what they needed. This doesn’t happen in the typical knowledge management system. Is KM dead? MORE
The post Microlearning for Knowledge Retention appeared first on TLC Media Design, LLC. Do you consider yourself an instructional designer, developer, teacher, curriculum writer, coach? Whatever your title preference we all have the same goal, not to just write training material, but to have our learners be able to pull out and retain the information that we put in. Microlearning focuses on something specific as opposed to a. MORE
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training. MORE
If that same information is presented in a way that’s personally significant to a learner, it encourages them to “own” that knowledge and helps them grasp the nuances. I was recently introduced to a card game called Dixit. The goal is to figure out which picture card another player is thinking of, based on a hint they provide. I figured I’d have some fun playing with friends and then go about business as usual. Instead, it changed how I think about “meaning.”. MORE
We all know that artificial intelligence is a powerful thinking machine, which makes us all concerned about whether AI will take knowledge work away from us humans. Indeed, we have seen mechanical AI replace people in factory jobs, so it’s natural to worry about the future of knowledge work. MORE
Are your learners failing to apply the acquired knowledge from online learning to their jobs? How do you ensure effective knowledge transfer? Answer these 10 questions before, during, and post eLearning development and ensure effective knowledge transfer. This post was first published on eLearning Industry. eLearning Design and Development eLearning Design Tips eLearning Development Best Practices Online Training Online Training Strategy MORE
The more you know, the better you sell Product knowledge is an essential, prerequisite sales skill. The post 6 Ways Product Knowledge Can Improve Sales Success appeared first on Blog - Originlearning. Product Training product knowledge product training MORE
There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Due to the increased competition and information availability, product knowledge training is more crucial than ever. But, doesn’t that mean I should spend less on product knowledge if my customers are already doing the research?”. MORE
One of the key results they were looking for was an increase in knowledge retention based on role, responsibility and KPIs. To increase knowledge retention, Maruti was looking for innovative ways to keep the enthusiasm alive of the learners. MORE
We can’t wait to see you at Knowledge! The post Knowledge 2019 appeared first on PlatCore, LLC. Knowledge ServiceNowStop by and visit the PlatCore team, or contact us to schedule a time to meet. Don’t wait to register for the conference, session selection is open and you will want to reserve your top education sessions. PlatCore Booth 325: We have some fantastic giveaways and freebies planned. You can also get live product demos of our new PlatCore 2.3 MORE
Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. Infopro Learning utilizes a 4 step process to develop highly effective product knowledge training programs. MORE
Discover proven methods and research data that can help you shore up skill and knowledge gaps. Talent development professionals are key players in the online training process. This post was first published on eLearning Industry. MORE
If that same information is presented in a way that’s personally significant to a learner, it encourages them to “own” that knowledge and helps them grasp the nuances. I was recently introduced to a card game called Dixit. The goal is to figure out which picture card another player is thinking of, based on a hint they provide. I figured I’d have some fun playing with friends and then go about business as usual. Instead, it changed how I think about “meaning.”. MORE
In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning. Product Training developing learning modules product knowledge product training MORE
There are many terms for a knowledge-sharing culture. Whatever you refer to it as, the value of knowledge-sharing cannot be underestimated. The post What is a Knowledge-Sharing Culture? The Knowledge Arcade The Academy LMS Social Learning Knowledge Sharing the knowledge arcadeappeared first on Growth Engineering. MORE
Knowledge Related Topics 
Infopro Learning
JANUARY 21, 2021
Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. Infopro Learning utilizes a 4 step process to develop highly effective product knowledge training programs.
Infopro Learning
SEPTEMBER 28, 2020
However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.
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Infopro Learning
NOVEMBER 3, 2020
Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team.
Infopro Learning
FEBRUARY 5, 2020
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.
Speaker: Vic Vuchic, Chief Innovation Officer & Executive Director, Learner Variability Project
In this webinar, Vic Vuchic, Chief Innovation Officer of Digital Promise, will share his insights into the modern boom in neuroscience and learning sciences research. You'll discover how much more we know now about how students learn - and how we can use that knowledge to create EdTech-enabled classrooms that can meet the diverse needs of all students.
G-Cube
APRIL 20, 2021
One of the key results they were looking for was an increase in knowledge retention based on role, responsibility and KPIs. To increase knowledge retention, Maruti was looking for innovative ways to keep the enthusiasm alive of the learners.
Ed App
FEBRUARY 4, 2021
Institutional knowledge is the stored information of employees of a company. At times it is referred to as organizational knowledge or institutional memory, somewhat akin to cultural capital, like the ‘collective hard drive’ of a company. Institutional knowledge benefits productivity.
Association eLearning
JANUARY 14, 2016
If that same information is presented in a way that’s personally significant to a learner, it encourages them to “own” that knowledge and helps them grasp the nuances. I was recently introduced to a card game called Dixit. The goal is to figure out which picture card another player is thinking of, based on a hint they provide. I figured I’d have some fun playing with friends and then go about business as usual. Instead, it changed how I think about “meaning.”.
Docebo
APRIL 24, 2019
One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. Considering that over 60% of companies expect employees to use learning resources weekly, daily or more often to effectively perform their tasks, an inability to understand and apply knowledge can have major consequences on productivity and the quality of an employee’s work. Employees forget up to 50% of what they learned within an hour.
Gutenberg Technology
SEPTEMBER 19, 2019
If you are developing eLearning for your workforce, you may be considering adding a few evaluations or knowledge checks to ensure employees are getting the most from this experience. Many organizations find that assessing their employee learners is an important aspect of corporate training. Assessments range from simply confirming if or not learners have completed all of their required training modules to more critically measuring how much of the learning material has been retained.
Speaker: Seth Puri, EVP Global Sales and Marketing, Gutenberg Technology
The importance of learner analytics is well understood among the eLearning community – but practical knowledge of how to capture and use those numbers is much harder to find. In this webinar, Seth Puri, EVP of Global Sales and Marketing for Gutenberg Technology, will deliver a guide to collecting and assessing learning outcomes – and demonstrate how doing so can help you deliver a differentiated eLearning experience.
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Association eLearning
JANUARY 14, 2016
If that same information is presented in a way that’s personally significant to a learner, it encourages them to “own” that knowledge and helps them grasp the nuances. I was recently introduced to a card game called Dixit. The goal is to figure out which picture card another player is thinking of, based on a hint they provide. I figured I’d have some fun playing with friends and then go about business as usual. Instead, it changed how I think about “meaning.”.
Infopro Learning
JUNE 6, 2019
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Adding elements of game play in your product knowledge training program can help motivate employees by providing Incentives and fun.
Origin Learning
JANUARY 8, 2021
The more you know, the better you sell Product knowledge is an essential, prerequisite sales skill. The post 6 Ways Product Knowledge Can Improve Sales Success appeared first on Blog - Originlearning. Product Training product knowledge product training
Origin Learning
MAY 11, 2020
In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning. Product Training developing learning modules product knowledge product training
Speaker: Bryan Naas, Director of Sales Enablement, Lessonly
Just like training and practice is the cornerstone of any top athlete or artist, the same is true in the workplace. But in the world of sales, practice is often restricted to conference room role-playing and in-person scenarios. Join Bryan Naas, Sales Enablement Director at Lessonly, to learn the tactics you can use to make digital practice a part of the fabric of your teams’ daily schedules.
Origin Learning
APRIL 22, 2020
The post Drive Business Goals with Product Knowledge appeared first on Blog - Originlearning. Corporate eLearning Corporate learning Product Training Training product knowledge product training Sales sales training
HCMguru
APRIL 14, 2021
But what is the key to their success in such a highly regulated industry where the buyer, read the doctors, is more knowledgeable than the sellers aka medical reps? Overview: Cipla is a leader in the Pharma industry.
The Performance Improvement Blog
AUGUST 4, 2010
Knowledge Management) have failed to advance learning. They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. The folks with the knowledge were often reluctant to put what they knew into the database. The folks seeking the knowledge often had trouble finding what they needed. This doesn’t happen in the typical knowledge management system. Is KM dead?
Living in Learning
DECEMBER 3, 2018
Continuous Learning Insight Curation Learning Performance Ecosystem Moment of Need Performance Insights Performance Support Point of Work Assessment Curation Insights Knowledge point of work Wisdom
Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity
As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!
Growth Engineering
SEPTEMBER 26, 2019
There are many terms for a knowledge-sharing culture. Whatever you refer to it as, the value of knowledge-sharing cannot be underestimated. The post What is a Knowledge-Sharing Culture? The Knowledge Arcade The Academy LMS Social Learning Knowledge Sharing the knowledge arcadeappeared first on Growth Engineering.
The Performance Improvement Blog
DECEMBER 12, 2011
Many people make the mistake of confusing information with knowledge. Knowledge involves the interpretation of information. Knowledge involves listening. Are we turning that data and information into knowledge that can be applied for the betterment of our organizations?”. TED and the pecha-kucha movement provide excellent examples of how data can become knowledge and move people to action.
isEazy
MARCH 30, 2021
A company’s day-to-day dynamics make it difficult to document processes or exchange knowledge. Fostering a knowledge management culture is key to gaining agility and competitiveness. Benefits of a Knowledge Management Culture. If the person leaves, the knowledge stays.
TLC Media Design
MARCH 7, 2018
The post Microlearning for Knowledge Retention appeared first on TLC Media Design, LLC. Do you consider yourself an instructional designer, developer, teacher, curriculum writer, coach? Whatever your title preference we all have the same goal, not to just write training material, but to have our learners be able to pull out and retain the information that we put in. Microlearning focuses on something specific as opposed to a.
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knowledge and then develops an optimal training plan unique to that learner. rapidly and significantly improve initial learning and knowledge. of knowledge. an accurate sense of the learner’s true mastery of the knowledge. knowledge area (Module/Topic/Concept).
Challenge to Learn
OCTOBER 27, 2016
You are an expert, so why should you share your knowledge with your co-workers or with the rest of the world. It works for me; I’m working in the field of e-Learning for 20 years now, and I’m writing this blog (and sharing my knowledge) since 2010. Knowledge sharing is. And this key to knowledge sharing: by writing about a topic in a way that others can understand and learn from, you will deepen your knowledge and very often get new insights.
Tesseract Learning
SEPTEMBER 9, 2020
Custom eLearning courses on product knowledge for a large insurance company in the US. The post Custom eLearning courses on product knowledge for a large insurance company in the US appeared first on Tesseract Learning.
Challenge to Learn
MARCH 24, 2016
I’m investigating crowd sourcing of corporate knowledge. In their view it is no longer the role of the Learning and Development department to control and steer the learning and knowledge management of the employees but to facilitate it. Enabling employees to share their knowledge through video blogs, posts, social media (yammer) or in the form of courses and quizzes is an important part of that. e-Learning Knowledge crowd sourcing Learning crowd sourcing SCORM
TLNT: Training and L&D
FEBRUARY 5, 2021
We all know that artificial intelligence is a powerful thinking machine, which makes us all concerned about whether AI will take knowledge work away from us humans. Indeed, we have seen mechanical AI replace people in factory jobs, so it’s natural to worry about the future of knowledge work.
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In a knowledge-sharing sense, user-generated videos put learners in the driving. voluntarily sharing knowledge on a daily basis, so offering them a simple way of doing. Peer-to-peer learning achieves this through credible, real-life knowledge sharing. 12 Ways to Get the Most.
Infopro Learning
JULY 18, 2017
There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Due to the increased competition and information availability, product knowledge training is more crucial than ever. But, doesn’t that mean I should spend less on product knowledge if my customers are already doing the research?”.
PlatCore
APRIL 1, 2019
We can’t wait to see you at Knowledge! The post Knowledge 2019 appeared first on PlatCore, LLC. Knowledge ServiceNowStop by and visit the PlatCore team, or contact us to schedule a time to meet. Don’t wait to register for the conference, session selection is open and you will want to reserve your top education sessions. PlatCore Booth 325: We have some fantastic giveaways and freebies planned. You can also get live product demos of our new PlatCore 2.3
The Learning Dispatch
MARCH 25, 2020
Whether building learning and training programs to empower workforce teams or enabling barrier-free citizen and client engagement, we are proud to continue in making knowledge accessible for all, together. The post Still Making Knowledge Accessible appeared first on Microassist. 2020 has already been a year of surprises.
The eLearning Nomad
MAY 24, 2017
He said that traditional pedagogy treats people like empty vessels to be filled with knowledge (the “banking” approach to education) and he called for an approach that treats the learner as a co-creator of knowledge. His techniques focus on facilitating groups that create knowledge together while they learn new skills. We can provide learners with information , not knowledge. I love this phrase.
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Therefore, it is essential for these volunteers to have the knowledge and skills to. motivate others Is it a: Knowledge. the knowledge. knowledge and. Basic knowledge. knowledge sharing platforms. Is it a knowledge or skills gap, or does a behavior need.
Dan Keckan
MARCH 25, 2019
Are your learners failing to apply the acquired knowledge from online learning to their jobs? How do you ensure effective knowledge transfer? Answer these 10 questions before, during, and post eLearning development and ensure effective knowledge transfer. This post was first published on eLearning Industry. eLearning Design and Development eLearning Design Tips eLearning Development Best Practices Online Training Online Training Strategy
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