Return on Learning Metrics

Origin Learning

When return on learning (RoL) metrics include evidence of positive impact on business outcomes, Learning &Development, as a function, moves to becoming a strategic business enabler! “What doesn’t get measured, doesn’t get done” – so goes the saying!

The Metrics of Learning and Dangers of Multitasking

mLevel

The post The Metrics of Learning and Dangers of Multitasking appeared first on mLevel. The process of learning and why it’s so important. Learning isn’t as cut and dry as you might think. It’s not just reading a textbook, acing your test, and calling it a day.

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Top 10 Training Metrics

Your Training Edge

If you’re not sure where to start, these Top Ten Training Metrics can help. If you are a training manager or company stakeholder looking for ways to measure the effectiveness of your programs, these ten metrics are a great place to start. Dollar figures and unit sales make good metrics, but be sure to balance any metric with other factors that can influence sales numbers. ROI has long been a “catch all” metric.

5 Essential Training Management Metrics

Administrate

It’s a familiar problem – data. Lots and lots of data. A spreadsheet for one customer, another for a group of students/learners, one for that project and so on. The wealth of data that a modern training operation generates can be quite overwhelming and data overload is rapidly becoming one of the principal productivity Read More. All Training Tips

[eBook] Make Better Business Decisions with Customer Training Data

Download this eBook & learn how to demonstrate the full value of your program by combining traditional training metrics with the data in your CRM Want to take your training data one step further?

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. In today’s blog, we describe six metrics that can be used to evaluate the health of a business, specifically those in the hotel and hospitality segment. Let’s dive right into the metrics, once again categorized by operational excellence and employee productivity: .

ROI: The Most Difficult Metric!

Ontuitive

Do you know what the impact of your training efforts are on the organization? Are you measuring them? "Of Of course!" you say. "We We have all kinds of data supporting what we do!"

The Importance of Consuming and Analyzing Metrics

Content Raven

analytics big data content analytics learning and development metricsThere are countless ways a company can use big data and qualitative information to determine the suite of services and functionality a customer would want or need.

Caution Slippery When Metrics

Training Industry

Mark Twain’s popularized phrase, “There are three kinds of lies: lies, damned lies and statistics,” may seem like an odd way to lead into something that supports the use of metrics, but it highlights the fact that just because there’s a bar graph, trend line or something else having to do with numbers, that doesn’t mean a set of metrics is infallible. How can we avoid making missteps with metrics?

Learner Lifetime Value: A Key Metric in Building and Scaling a High-Margin Learning Business

Thought Industries

If you have experience selling digital or physical products, you are familiar with an enormously critical metric – Customer Lifetime Value (CLV). Online Learning LLV Scaling Learning Metrics Learner Lifetime Value Customer Lifetime Value CLV

The Minimum E-Learning Metrics You Should Capture

LearnDash

At a very minimum you should be capturing the following metrics: Enrollment – pretty self-explanatory but worth mentioning. There may be more metrics that you want to capture as well so it is imperative that you have a LMS that can have their reporting easily extended. The purpose of a learning management system is to not only deliver course content, but also to report on user activity. But what are the reports that actually matter?

Get Actionable Learning + Performance Data into Managers’ Hands with Axonify Team Metrics + Compare

Axonify

L&D must evolve its measurement practices beyond traditional metrics like completions, training hours, quiz scores and satisfaction. Today we’re taking this idea a step further with our newest insight capabilities— Axonify Team Metrics and Compare. Team Metrics provides extended reporting visibility to all levels of management and, in particular, senior business leaders across the organization who have never had access to this kind of actionable learning data before.

How Does Your LMS Metrics Measure Up?

TalentLMS

It’s a sad statistic: LMS are not measuring metrics as expected! Intelligent metrics are needed for intelligent systems. Online training providers and schools are now looking into external metric measuring tools to integrate in their existing LMS infrastructure.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives. This is where w Return on Investment in Training - Learnativity.com The problem is that nobody is quite sure what the appropriate metrics are for measuring ROI for learning.

Why ‘Hours Worked’ is a Misleading Engagement Metric

Growth Engineering

We just need to get our hands on the elusive engagement metric. The post Why ‘Hours Worked’ is a Misleading Engagement Metric appeared first on Growth Engineering.

Malicious metrics

Clark Quinn

Like others, I have been seduced by the “what X are you” quizzes on FaceBook. I certainly understand why they’re compelling, but I’ve begun to worry about just why they’re so prevalent. And I’m a wee bit concerned. People like to know things about themselves.

Training Mojo: How to Align Training Metrics with Company Metrics

Your Training Edge

Summary: Training metrics are vital to your department’s operations, but if they aren’t aligned with the company, you’re creating confusion and an inability to measure. Follow five steps to help you align your department’s metrics with the company’s metrics. But, if your metrics do not align with the company’s overall metrics, how can you measure your department’s actual contribution? Now you can create your metrics.

The Prehistoric Learning Metric Still Roaming the Earth Today

Absorb LMS

Defying the odds of extinction, this metric is still very much in use today, demanded by governments, regulatory bodies, and some learning departments that are still doing things the way they did 30 years ago. The Hours of Learning Completed metric now makes very little sense.

3 Important Video Metrics to Improve ROI

KZO Innovations

If you’re using video in hopes of pushing your business forward, you need to spend your time measuring the right metrics. Here are 3 important metrics you should be measuring in order to leverage your business with video. This metric can be used to create targeted email lists or to assist in making a sale. This metric is a good time-saver because it indicates which leads are most interested; so, you can focus solely on honing those relationships.

Social Media Metrics

Clark Quinn

I continue to get asked about social learning metrics. Until we get around to a whitepaper or something on metrics, here’re some thoughts: Frankly, the problem with Kirkpatrick (sort of like with LMS’ and ADDIE, *drink*) is not in the concept, but in the execution. Frankly, even activity is a metric. Metrics for informal learning aren’t rocket science, but instead mapping of best principles into specific contexts.

16 Metrics of Healthy Customer Service-Oriented Businesses: Part One

Inkling

Duly inspired, we have compiled our own list of metrics that define a healthy customer service-oriented business. Don’t worry, retail and hospitality leaders—your metrics are coming up! The post 16 Metrics of Healthy Customer Service-Oriented Businesses: Part One appeared first on Inkling. At Inkling, enabling operational excellence for enterprise companies is what we’re all about, and helping them deliver first-rate customer experiences is key.

Taking Action Based On Learner Metrics

LearnDash

More importantly, are the metrics in-line with your expectation of how far along these learners should be within the course? A major part of learning management is reporting. For many organizations it is important for them to see if their employees have compelted certain training.

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

Over the past two weeks, we have posted Part One and Part Two in the series that identify which key metrics you should track to assess operational and employee performance in the QSR and hospitality industries. Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Use this metric to track which categories do well. Use this metric to track upsell success for sales associates.

Rebooting Your Sales Process: Start with Outcomes and Metrics

Ontuitive

Problem Statement: sales stages don’t provide much utility if the intended outcomes of each are not clear. Also, you know a sales stage isn’t accomplishing much if the percentage of deals that close within that stage isn’t significantly higher than the previous one.

Hours of Glower: The Increasing Obsolescence of the Metric of Training Hours

Training Industry

While L&D functions have adapted some training evaluation metrics to account for new learning technologies, the common metrics we rely on were largely developed in the era of ILT and may be increasingly subject to interpretive problems. One of the more susceptible metrics is the time spent engaged in training activities, typically measured in hours. What often gets overlooked is the relationship between why hours are used as a metric and what those hours actually represent.

The Top 5 Things Organizations need for Mobile Learning

Your Training Edge

Hence, from infrastructure to content and from treatment to successful deployment leading to desired metrics is the foremost need for the organizations. Mobile learning metrics.

Metrics that Matter - Thoughts from a West Texas Road Trip

The Learning Dispatch

The dashboard computer for the vehicle supplied a mind boggling number of metrics including arrival time at destination, trip mileage, miles to empty, average miles per gallon, instantaneous miles per gallon, etc. Recently, my wife and I rented a minivan for a family trip to Taos, NM.

MOOCs for Corporate E-learning

Origin Learning

Easy monitoring of learning metrics – MOOCs offer real-time analytics that can be used to track learners’ preferences, progress and enhance the learning process from the insights thus gained.

New MOOC Research: What the Findings Mean for Corporate Training

Your Training Edge

Measurement has also been a long-standing problem in corporate training, where too often training effectiveness has been measured by attitudes toward training or by time-on-task, rather than by metrics that reflect actual learning. Read more about the Top 10 Training Metrics.

4 Questions to Ask When Building a Learning Strategy

CLO Magazine

Articulate learning and development success metrics for these wins. Define the key competencies all business leaders will need to achieve these wins and these metrics. Commentary & Opinion Homepage Commentary & Opinion Strategy alignment CEO agenda metrics

A conversation on measurement and metrics (#ASTDLN)

Learning Visions

conversation on metrics and measurement. These are my notes from the final workshop session at ASTD Learn Now in. San Francisco. Bob Mosher and Conrad Gottfredson of Ontuitive are leading a. The things that we currently measure about learning are things that the learner doesn't really care about. (% of course completions, pass/fail rate, # student days, etc.). Bob Mosher -- there is value in smile sheets. Research shows that if people like you're training, they'll take more.

What to Expect from Learning and Development in 2017

CLO Magazine

Learning leaders should expect providers to have business impact metrics already built into their programs. Commentary & Opinion Homepage Commentary & Opinion Strategy metrics results VRTags: metrics , results , VR.

Measuring Leadership Effectiveness

Your Training Edge

From the subjective, you can move into numbers-based metrics. You can look at the metrics that are used to determine the health of the organization and make a link back to leadership, especially on those metrics that are not linked to pay or bonuses.

The nature of digital influence

E-Learning Provocateur

Some readers will scoff at my line of reasoning and will instead promote the use of objective metrics to measure influence. Surely they influence e-learning practitioners, but would any metric say so?