Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching.

Using Mobility for ‘Live’ Performance Support

Upside Learning

All the tasks in this cluster can benefit can from ‘live’ performance support. Mobile Learning live performance support Mobile Performance Support Mobility Performance SupportWe came across an interesting cluster of tasks at the workplace. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […].

5 Ways Performance Support Can Help You Amplify Productivity

Docebo

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same.

3 Reasons Performance Support Is Vital

eLearning Brothers

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need.

State of the Front-Line Manager

difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. support industry dedicated to. and supporting front-line managers. Performance up.

PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

Living in Learning

Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. So what is performance support?

POINT-of-WORK: Where to Look for Performance Support ROI

Living in Learning

Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic.

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

PERFORMANCE SUPPORT: Find an Experienced Outfitter Before Attempting the Climb

Living in Learning

After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter.

Agile Microlearning Explained

further by continuously modifying the training plan to adapt to the performance of the learner. OttoLearn performs continuous assessment through. scaffolding—the framework of supporting and guiding. training plan to adapt to the performance of the learner.

Myths, Monsters & Performer Support

Living in Learning

The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

PERFORMANCE SUPPORT: Questions, Questions & More Questions

Living in Learning

Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support

Why You Need To Leverage Mobile For Performance Support

Upside Learning

Have you ever struggled with performing a task previously covered in long training sessions? This is precisely why you need performance support. Mobile Learning Upside Learning Just-in-time Learning Mobile Performance Support Performance SupportYou’re not alone – we have all been there! We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge.

HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Because we want them to perform better at work. An employee figures out a new way to solve a problem or perform a task. These moments of need provide an easy to follow framework to deliver performance support or just-in-time learning to your employees.

12 Ways to Get the Most Out of Your Authoring Tool

the latest Performance Management Maturity Model. support a worldwide workforce. How Your Learning Performs gomolearning.com @gomolearning 11 1 1 11Track and Analyze Exactly how Your Learning Performs gomolearning.com @gomolearning The vast majority of L&D professionals are looking.

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts.

Performance Support Tools From Quick Reference Guides To Mobile Apps

Dashe & Thomson

But, what is Performance Support? "A A tool or resource, ranging from print to technology-supported, which provides just the right amount of task guidance, support, and productivity benefits to the user, precisely at the moment of need." – Marc Rosenberg.

5 Reasons to Use Mobile Learning for Performance Support

Origin Learning

We are in the age of mobile devices and every business avenue is now thinking of innovative methods to train its workforce and ways to support them on the field. Now isn’t this reason enough to bank on mobile devices to impart performance support?

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance.

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

Living in Learning

Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSSA perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace.

#LSCON performance support panel

Challenge to Learn

Panel about performance support. They were in agreement most of the time. it is about changing behavior, in the workplace, by using context and without interfering in the work. Here is my mindmap. e-Learning

Embedded Performer Support [EPS] Implies Intentional Design

Living in Learning

The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.

Developing a Results Driven Curriculum

PA G E 1 0 3 Define the performance goals and. experiences that support and enable change in service. Define the performance goals and barriers. performance goals and any barriers that need to be. support staff from around the world. needed to support that process.

PERFORMANCE SUPPORT:  Running the Entire Race

Living in Learning

This is a misdiagnosis of how to sustain a dynamic learning performance ecosystem. Continuous Learning DPS EPSS Learning Performance Ecosystem LMS Performance analytics point of workIn the comparison to a 400-meter relay race, Training does not fail. Training delivers a quality product for 25% of the race and makes a successful hand off to…ummm…the Help Desk? This is not a sustainable solution.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

Living in Learning

70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupport

Leveraging 70:20:10 with Performance Support

Living in Learning

AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.

The Secret to Getting Learning Results May Not Be What You Think

organizational performance. performance. performance in our organizations. performance improvement is the point of. training 40% Support performance improvement. improve performance and be applied back on the job, it’s helpful to use these six steps.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

Embedded Performer Support & Eating the Elephant

Living in Learning

Implementing Embedded Performer Support [EPS] can be as daunting a task as eating an entire elephant. EPSS Learning Ecosystems Performer Support Sustained Capability embedded performance support EPS integrating EPS learning ecosystem performance support performer support performer support objects PSO sustained capability

Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

PERFORMANCE SUPPORT: Is Devolution in Training Blocking Evolution in Performance?

Living in Learning

Many of my Performance Support colleagues and I have lamented over and struggled to find why the adoption of performance support technology has been so difficult. We are walled in by the myth that Training drives performance… and we have successfully evolved deeper within the walls of that paradigm to innovate and improve our learning solutions.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.

Supporting the Learner-To-Performer Continuum

Living in Learning

Training was never intended to support a Performer in their work context. Training is not designed to be agile enough, or flexible enough to adapt to diverse needs, or accessible enough at the moment of need to support a workforce trying to be resilient and responsive in the pursuit of flawless performance. We are being thrust into an environment where we have an extended mission to satisfy needs of a dynamic learning and support ecosystem.

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Using Bass Ackward Design for Performer Support

Living in Learning

Knowing what to do…and being equipped [supported] to effectively do what needs done. We train the former.and we support the performer on the latter. This distinction becomes a liability when we treat performer support as an add-on to training or as an after-the-fact development cycle rather than including it as part of our core design discipline. Continuous Learning Performer Support ISD LinkedIn performance support performer support PS PSO

Performance Support & “The Art of War”

Living in Learning

Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

Move Beyond Learning to Applying: A Modern Management Development Program

such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. overall ability to perform the.