You are the head of Learning and Development at a large manufacturing company that employs over 3,000 people. The executive team is reporting that, with the latest hiring initiative 6 months ago, productivity has taken a dive. They are placing the blame on poor training. People don’t seem to know how to do key parts of their job, and even when they have been trained, performance is often inconsistent, with multiple people doing the same task in different ways.
You have a small team, 4 people including yourself, who mostly help with the administration of your Learning Management System (LMS), run reports to ensure that everyone is compliant with regulatory requirements and conduct classroom training on basic onboarding topics, such as corporate compliance and workplace safety.
Your directive is to “revamp training” to an eLearning format so that it is relevant, consistent and cost-effective. The executive team is also asking you to develop new training for tasks on the line to ensure consistency, something that was previously done by each employees’ supervisor.
You go back to your office after the meeting and immediately feel the weight of the project on your shoulders. Where do you even begin tackling such a project?
Take a deep breath.
And consider the following tips to help you reduce the complexity of the project.