Sat.Jul 23, 2022 - Fri.Jul 29, 2022

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10 Customer Service Coaching Tools

Ed App

It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Customer Service Coaching Tool #1 – EdApp. EdApp is a top-notch customer service coaching tool that boasts an expansive course library, complete with various customer care training courses. Microlearning.

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Free learning & development webinars for August 2022

Limestone Learning

Virtual reality (VR), augmented reality (AR), microlearning, games and gamification, video-based practice and machine learning (ML) are getting better results, so how will you incorporate them in a practical way? How to map specific coaching strategies to assessment results. How to use coaching to drive improvement within assessments.

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Top 10 E Learning Blogs

Ed App

Top E Learning Blog #1 – EdApp Microlearning Blog. EdApp’s microlearning blog has pretty much everything you need to know about elearning, which is why it has earned the top spot on this list. Visit the EdApp Microlearning blog today to stay updated in the world of e-learning! Check out The eLearning Coach blog. .

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10 Call Center Training Software

Ed App

Their built-in virtual coaching tool allows you to communicate with your workers and roleplay call scenarios, which can help develop their customer service skills. . Virtual coaching tool. The post 10 Call Center Training Software appeared first on EdApp Microlearning Blog. Cost: Request a demo. Key Features: .

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Boost adoption of frontline training with a mobile-first approach

Disprz

Below are a few winning strategies to train and engage frontline workers with mobile learning: Overcome the forgetting curve – microlearning. Microlearning on mobile helps balance on-the-job learning and productivity as the bite-sized content is easy to consume and digest. Employees can apply what they’ve learned instantaneously.

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Setting career goals: How to help employees grow professionally

TalentLMS

This is where employee coaching and training comes in. Encourage mentoring programs and employee coaching. But offering coaching and mentoring courses can also do wonders for employees who want to level up or envision taking on more responsibilities at work in the future. Reward employees who achieve goals…. And that’s okay.

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