Improving Informal Learning
Big Dog, Little Dog
APRIL 20, 2009
Outsell reports that searches fail 30% of the time, while IDC estimates that enterprises employing 1,000 knowledge workers may waste well over $6 million per year each in searching for information that does not exist, failing to find information that does, or recreating information that could have been found but was not (Sherman & Feldman, 2003).
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