Customer Complaints, How to Avoid the Traps
eLearning 24-7
JANUARY 5, 2011
Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. They come up with fanciful information that can be misleading or downright lies. And yes, there are times it is both parties.
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