Expert insights. Personalized for you.
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. Front-end analysis is actually part of the Human Performance Technology (HPT) model, which is a systematic approach to improving productivity and competence. Cause analysis. Front-end Analysis. MORE
What do conglomerates with highly complex product lines do to keep people charged on gaining skills? What does a multi-national company with years of hard-built reputation do, especially when it is aggressively entering newer markets , expanding and adding newer products or lines to its already overflowing basket of products? Businesses can ill-afford to ignore the rapid pace of development or remain isolated by not embracing newer and latest technologies. MORE
If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. We founded this blog to research the industry and provide fiercely independent reporting and analysis of learning for measurable business impact. One of those opportunities was with SpongeUK , where I explained how LMS innovation is helping businesses create new revenue streams. MORE
But these days, it’s hard for any of us to avoid analytics , no matter what we do for a living. Since the start of the digital age, we’ve all been swimming in business data. Even before data-based measurement became widespread , I saw its value at work in dozens of different business scenarios. If you know what sets you apart, you can quantify it. But how do you quantify quality ? Lesson 3: Analysis Without Action Is Pointless. MORE
ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Just ask anyone you know “where did your greatest learning occur?” MORE
However, many organizations find it challenging to move from inspiration to implementation, especially small businesses or those with fewer than 1,000 employees. A great place to start is with a competency model followed by gaining an understanding of what employees know and what they don’t know. A “competency model” defines the skills and levels of proficiency in those skills that an employee needs to possess to do a particular job effectively. MORE
Martijn’s story is instructive for multiple reasons: He knows first-hand what it takes to grow a successful online training business. He works on the frontlines of the skills gap, helping individuals and employers prepare to compete in an increasingly data-driven economy. At DataCamp, those factors include a scalable business model, a smart technology strategy, high-quality instruction and customer feedback loops that drive continuous improvement. MORE
Do you sell learning content online ? And if you already offer online courses, you’re probably looking for ways to expand this line of business. Not surprisingly, with such a diverse spectrum of business opportunities, and with so much ongoing digital innovation, support for commercial training content providers is the most rapidly evolving segment in the learning technology space. Financial reporting, sales analysis and reconciliation reporting. MORE
I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning. MORE
Do you feel like giving your learning platform a heave-ho out the door? Or, it doesn’t have the functionality to allow your online learning business to grow. Your argument for a new LMS has to be rock solid, so first we’re going to explain how to prepare a business case for a new LMS. This won’t come as a surprise: preparing a business case takes time. How do your programs compare to the competition? What do they offer that you can’t? MORE
If you sell instructional content, your data can tell you how your business can do better. Why do you think that’s the case? Our industry tends to jump on jargon bandwagons and talk about concepts like xAPI and data warehouses and business intelligence. MORE
What type of IT support or technology do you need? Who is the business client? Whose buy-in do you require to ensure that there is post-rollout support provided to the learners? Duly referring to the course design document, the audience analysis made, I began drafting the storyboards. Will this solve the business problem? What is/are the business need(s) that it aims to fulfill? What has the learner analysis revealed? MORE
skills gap ” problem. So increasingly, non-profit associations must compete in a “for-profit” manner to win business for their continuing education programs. What is the “Skills Gap” Problem? These persistently unfilled positions are attributed to an unfortunate and somewhat ironic phenomenon called the “skills gap.”. Traditional education isn’t producing enough qualified people to support today’s rapidly changing business needs. Skills Gap” Solutions. MORE
As a performance consultant , being empathetic to learners is a given. Empathy is a phase in design thinking and an important consideration in learner experience (LX) design, user experience (UX) design , and learner analysis. Empathy is more than what learning and development (L&D) people and business leaders believe learners need. It goes beyond bridging the gap from current to future state. Using Empathy to Create Impactful Learning. MORE
More companies are looking at upskilling and reskilling the workers they have to address essential skills gaps. RELATED ARTICLE: Is the Skills Gap a Myth? Upskilling generally describes skill improvement – doing what you do now, only better. Leading industry consultants, government agencies and business leaders do not view the current talent shortage as a short-term crunch. Business success ultimately begins and ends with workforce skills. MORE
Business Goals. Analysis of the information. Simplified Analysis Spreadsheet for your Feasibility Study. Above image is a very simplified example spreadsheet for your analysis. At this stage you will likely come across some gaps and open questions. Now it is time to find the answer to those gaps so you have a full understanding of how each of the potential solutions will match your needs. Costs for consultants hired to support the project. MORE
She’s a passionate advocate for improving business performance by respecting and deeply challenging people. We know you help organizations expand the skills of their instructional designers with your action mapping model. The most common change I’ve noticed is the question “What do you need people to DO?” Learnnovators: It is exciting to see a growing realization that people learn primarily through ‘doing’ rather than ‘knowing’. MORE
Or do you need to hire more or different team members? Or do you need to add additional team member training before this new project is initiated? These are just some of the many scenarios where a skill gap analysis for employees makes sense. So what exactly is skill gap analysis ? After analyzing the gap between the two, team leaders can work with employees to create a plan to fill the gap in skills. Why skill gap analysis for employees? MORE
In this post, I explain the analysis process for converting training to online or blended formats. Ask, “Do employees know how to do the task?” Use training to address skill gaps, not for other problems. The Performance Analysis Quadrant is one way to determine what kind of problem it is. Once you know the type of problem, you can align your solution to that problem. What is the business problem we are trying to solve with this training? MORE
If you’ve ever crossed professional paths with me, you know I’m willing to talk learning tech shop with anyone — vendors, buyers and practitioners– anytime, anywhere in the world. Every day I meet new experts and exchange ideas about what’s good, bad and ugly in the world of learning technology. It is a logical follow-up to the forward-looking LMS market analysis I published earlier this year. Are training revenues the lifeblood of your business? MORE
For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. But how do you meet that challenge? Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. Consultancies and think tanks have made it clear: To compete today, companies must rely on critical-thinking experts sharing insights. MORE
For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. The Chartered Institute of Personnel Development’s 2015 learning and development survey offered a similarly dark picture: Twenty-five percent of respondents indicated their learning and development efforts were aligned with the business needs of their organizations. MORE
She’s a passionate advocate for improving business performance by respecting and deeply challenging people. We know you help organizations expand the skills of their instructional designers with your action mapping model. The most common change I’ve noticed is the question “What do you need people to DO?” Learnnovators: It is exciting to see a growing realization that people learn primarily through ‘doing’ rather than ‘knowing’. MORE
This transcript is from the conversation between David and Simon Gibson on addressing skills gaps. In this episode, I’m speaking with Simon Gibson, an experienced and esteemed Learning OD and talent leader about really addressing skills gaps. What language do we code in? MORE
Learning professionals are increasingly looking to bring learning analytics to the centre of business leaders. But to do so effectively they have to be clear-eyed about the challenges of communicating an evidence-based narrative about learning to time-poor executive stakeholders. MORE
Businesses face a consistent struggle to engage and motivate people, whether it’s their own staff, or the target audience they are looking to serve, and seek an effective solution to this potential barrier. Since then, the conversation around gamification and its application in things like marketing and learning continue to rise in popularity as more and more businesses look to gamify different aspects of their work with the intention to increase both engagement and motivation. MORE
Businesses face a consistent struggle to engage and motivate people, whether it’s their own staff, or the target audience they are looking to serve, and seek an effective solution to this potential barrier. Since then, the conversation around gamification and its application in things like marketing and learning continue to rise in popularity as more and more businesses look to gamify different aspects of their work with the intention to increase both engagement and motivation. MORE
EPISODE 33 – TOPIC SUMMARY AND GUEST: If you want to communicate with business leaders about the value of learning programs or technology, training ROI can be a powerful tool. No one I know is more uniquely qualified or passionate about this topic than Ajay Pangarkar , CTDP, FCPA, FCMA. MORE
From the instructional designer’s point of view, the term “Analysis&# fulfils the “A&# in the ADDIE Model, which in turn forms the backbone of the Instructional Systems Design (ISD) process. What is analysis? Big Dog & Little Dog provide an excellent Instructional System Design Manual that covers analysis quite comprehensively. There’s no point launching into a frenzy of work unless you know why you’re doing it. MORE
The caller explained that some of their salespeople were doing four times the volume of others. Critical knowledge and skills: What specific skills are essential to doing the job well? Step Four: Understand the Gaps and Criticality It is now time to zero in on the tasks that have the highest impact on performance. Here are steps to follow: Draft a Gap Analysis – Go task by task. You know what the role looks like, contained in your occupational definition. MORE
So far, the role of L&D has been to identity existing skill gaps, design training programs to bridge the gaps, and get supervisors or the individuals concerned to nominate themselves for the training, attend the “requisite” training and get back to work and be efficient. We know how obsolete and redundant that matrix is in today’s context. In theory, we know this is what will work in the long run. How do we know everyone has learned? MORE
Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. But now, more companies also extract both predictive and prescriptive intelligence from customer and business data. MORE
Why Do Engagement Metrics Matter? In 2008, independent think tank Institute for the Future published a groundbreaking analysis, “ Engagement Economy: The Future of Massively Scaled Collaboration and Participation.” Business Implications. However, we do recommend that customer-focused professionals consider three broader engagement metrics. Therefore, it’s important to know just how “sticky” your customers are. MORE
Instead, it’s the opportunity to do well; to try new things; to improve themselves; to gain greater capability in their professional field – or just within their organisation. This is in blatant disregard for what workers want and need and what businesses require from L&D, which is enhanced performance and increased capability to do jobs better today and prepare to face tomorrow’s challenges. MORE
For this you need to do a little bit of research. Training Needs Analysis. A training needs analysis, sometimes referred to as a TNA, is used to uncover any knowledge or skills gaps across an organisation. Once these are pinpointed, it becomes much easier to build the perfect training approach to plug those gaps. There’s a wide range of methods that can be used to conduct your analysis. Getting the most out of Training Needs Analysis. MORE
I know what you are saying." Cammy Bean : Maybe ID programs need to come out of business schools instead of education schools. Karl Kapp : Good ID programs create good instructional designers and an instructional designer from a good program can do some wonderful, creative and innovative instruction without having to gain experience over 11 or so years before they are able to do so. What are the business needs they are trying to address via online training? MORE
How to Conduct an Effective Training Needs Analysis (TNA). In order to do this, you must be able to match all training directly to the needs of the organisation and the people in it. Because training and development is an investment, it is important to treat it as seriously as any other investment in the business. Training will not fill all performance gaps, but a TNA will identify any gaps that can be filled by training and development. Internal Analysis. MORE
The Pre-Training/Consultation/Training Needs Analysis checklist could be something like this: 1. What is the nature of the business the organization is in? Is there a stated training need, i.e., has clear areas of performance gaps been identified by the LoB manager/training department? What is the gap that is being sought to be fulfilled. This is when IDs have to become consultants and solution architects. MORE
Analysis Business Consulting Knowing Doing Gap ID Reflections
JULY 4, 2010
The Pre-Training/Consultation/Training Needs Analysis checklist could be something like this: 1. What is the nature of the business the organization is in? Is there a stated training need, i.e., has clear areas of performance gaps been identified by the LoB manager/training department? What is the gap that is being sought to be fulfilled. This is when IDs have to become consultants and solution architects.
Continu
AUGUST 28, 2019
Or do you need to hire more or different team members? Or do you need to add additional team member training before this new project is initiated? These are just some of the many scenarios where a skill gap analysis for employees makes sense. So what exactly is skill gap analysis ? After analyzing the gap between the two, team leaders can work with employees to create a plan to fill the gap in skills. Why skill gap analysis for employees?
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Dashe & Thomson
JULY 25, 2012
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. Front-end analysis is actually part of the Human Performance Technology (HPT) model, which is a systematic approach to improving productivity and competence. Cause analysis. Front-end Analysis.
Avilar
DECEMBER 7, 2018
More companies are looking at upskilling and reskilling the workers they have to address essential skills gaps. RELATED ARTICLE: Is the Skills Gap a Myth? Upskilling generally describes skill improvement – doing what you do now, only better. Leading industry consultants, government agencies and business leaders do not view the current talent shortage as a short-term crunch. Business success ultimately begins and ends with workforce skills.
Origin Learning
NOVEMBER 13, 2015
What do conglomerates with highly complex product lines do to keep people charged on gaining skills? What does a multi-national company with years of hard-built reputation do, especially when it is aggressively entering newer markets , expanding and adding newer products or lines to its already overflowing basket of products? Businesses can ill-afford to ignore the rapid pace of development or remain isolated by not embracing newer and latest technologies.
looop
MARCH 2, 2021
This transcript is from the conversation between David and Simon Gibson on addressing skills gaps. In this episode, I’m speaking with Simon Gibson, an experienced and esteemed Learning OD and talent leader about really addressing skills gaps. What language do we code in?
Growth Engineering
OCTOBER 27, 2016
For this you need to do a little bit of research. Training Needs Analysis. A training needs analysis, sometimes referred to as a TNA, is used to uncover any knowledge or skills gaps across an organisation. Once these are pinpointed, it becomes much easier to build the perfect training approach to plug those gaps. There’s a wide range of methods that can be used to conduct your analysis. Getting the most out of Training Needs Analysis.
Learning Pool
APRIL 9, 2021
Learning professionals are increasingly looking to bring learning analytics to the centre of business leaders. But to do so effectively they have to be clear-eyed about the challenges of communicating an evidence-based narrative about learning to time-poor executive stakeholders.
Experiencing eLearning
OCTOBER 8, 2019
In this post, I explain the analysis process for converting training to online or blended formats. Ask, “Do employees know how to do the task?” Use training to address skill gaps, not for other problems. The Performance Analysis Quadrant is one way to determine what kind of problem it is. Once you know the type of problem, you can align your solution to that problem. What is the business problem we are trying to solve with this training?
CLO Magazine
APRIL 19, 2017
For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. The Chartered Institute of Personnel Development’s 2015 learning and development survey offered a similarly dark picture: Twenty-five percent of respondents indicated their learning and development efforts were aligned with the business needs of their organizations.
Talented Learning
OCTOBER 30, 2019
Martijn’s story is instructive for multiple reasons: He knows first-hand what it takes to grow a successful online training business. He works on the frontlines of the skills gap, helping individuals and employers prepare to compete in an increasingly data-driven economy. At DataCamp, those factors include a scalable business model, a smart technology strategy, high-quality instruction and customer feedback loops that drive continuous improvement.
|
Adobe Captivate
NOVEMBER 5, 2018
How to Conduct an Effective Training Needs Analysis (TNA). In order to do this, you must be able to match all training directly to the needs of the organisation and the people in it. Because training and development is an investment, it is important to treat it as seriously as any other investment in the business. Training will not fill all performance gaps, but a TNA will identify any gaps that can be filled by training and development. Internal Analysis.
Talented Learning
FEBRUARY 5, 2020
EPISODE 33 – TOPIC SUMMARY AND GUEST: If you want to communicate with business leaders about the value of learning programs or technology, training ROI can be a powerful tool. No one I know is more uniquely qualified or passionate about this topic than Ajay Pangarkar , CTDP, FCPA, FCMA.
WBT Systems
APRIL 25, 2017
skills gap ” problem. So increasingly, non-profit associations must compete in a “for-profit” manner to win business for their continuing education programs. What is the “Skills Gap” Problem? These persistently unfilled positions are attributed to an unfortunate and somewhat ironic phenomenon called the “skills gap.”. Traditional education isn’t producing enough qualified people to support today’s rapidly changing business needs. Skills Gap” Solutions.
Innovative Learning Group
FEBRUARY 2, 2021
As a performance consultant , being empathetic to learners is a given. Empathy is a phase in design thinking and an important consideration in learner experience (LX) design, user experience (UX) design , and learner analysis. Empathy is more than what learning and development (L&D) people and business leaders believe learners need. It goes beyond bridging the gap from current to future state. Using Empathy to Create Impactful Learning.
Talented Learning
MARCH 10, 2017
Do you sell learning content online ? And if you already offer online courses, you’re probably looking for ways to expand this line of business. Not surprisingly, with such a diverse spectrum of business opportunities, and with so much ongoing digital innovation, support for commercial training content providers is the most rapidly evolving segment in the learning technology space. Financial reporting, sales analysis and reconciliation reporting.
Learnnovators
JULY 23, 2014
She’s a passionate advocate for improving business performance by respecting and deeply challenging people. We know you help organizations expand the skills of their instructional designers with your action mapping model. The most common change I’ve noticed is the question “What do you need people to DO?” Learnnovators: It is exciting to see a growing realization that people learn primarily through ‘doing’ rather than ‘knowing’.
Talented Learning
APRIL 2, 2019
But these days, it’s hard for any of us to avoid analytics , no matter what we do for a living. Since the start of the digital age, we’ve all been swimming in business data. Even before data-based measurement became widespread , I saw its value at work in dozens of different business scenarios. If you know what sets you apart, you can quantify it. But how do you quantify quality ? Lesson 3: Analysis Without Action Is Pointless.
eLearningMind
JULY 15, 2016
Businesses face a consistent struggle to engage and motivate people, whether it’s their own staff, or the target audience they are looking to serve, and seek an effective solution to this potential barrier. Since then, the conversation around gamification and its application in things like marketing and learning continue to rise in popularity as more and more businesses look to gamify different aspects of their work with the intention to increase both engagement and motivation.
looop
JULY 3, 2017
Instead, it’s the opportunity to do well; to try new things; to improve themselves; to gain greater capability in their professional field – or just within their organisation. This is in blatant disregard for what workers want and need and what businesses require from L&D, which is enhanced performance and increased capability to do jobs better today and prepare to face tomorrow’s challenges.
WBT Systems
APRIL 3, 2018
Do you feel like giving your learning platform a heave-ho out the door? Or, it doesn’t have the functionality to allow your online learning business to grow. Your argument for a new LMS has to be rock solid, so first we’re going to explain how to prepare a business case for a new LMS. This won’t come as a surprise: preparing a business case takes time. How do your programs compare to the competition? What do they offer that you can’t?
eLearningMind
JULY 15, 2016
Businesses face a consistent struggle to engage and motivate people, whether it’s their own staff, or the target audience they are looking to serve, and seek an effective solution to this potential barrier. Since then, the conversation around gamification and its application in things like marketing and learning continue to rise in popularity as more and more businesses look to gamify different aspects of their work with the intention to increase both engagement and motivation.
Training Industry
AUGUST 15, 2016
The caller explained that some of their salespeople were doing four times the volume of others. Critical knowledge and skills: What specific skills are essential to doing the job well? Step Four: Understand the Gaps and Criticality It is now time to zero in on the tasks that have the highest impact on performance. Here are steps to follow: Draft a Gap Analysis – Go task by task. You know what the role looks like, contained in your occupational definition.
Avilar
JANUARY 18, 2018
However, many organizations find it challenging to move from inspiration to implementation, especially small businesses or those with fewer than 1,000 employees. A great place to start is with a competency model followed by gaining an understanding of what employees know and what they don’t know. A “competency model” defines the skills and levels of proficiency in those skills that an employee needs to possess to do a particular job effectively.
Learnnovators
JULY 23, 2014
She’s a passionate advocate for improving business performance by respecting and deeply challenging people. We know you help organizations expand the skills of their instructional designers with your action mapping model. The most common change I’ve noticed is the question “What do you need people to DO?” Learnnovators: It is exciting to see a growing realization that people learn primarily through ‘doing’ rather than ‘knowing’.
ID Reflections
NOVEMBER 30, 2009
I know what you are saying." Cammy Bean : Maybe ID programs need to come out of business schools instead of education schools. Karl Kapp : Good ID programs create good instructional designers and an instructional designer from a good program can do some wonderful, creative and innovative instruction without having to gain experience over 11 or so years before they are able to do so. What are the business needs they are trying to address via online training?
Talented Learning
MARCH 11, 2020
If you sell instructional content, your data can tell you how your business can do better. Why do you think that’s the case? Our industry tends to jump on jargon bandwagons and talk about concepts like xAPI and data warehouses and business intelligence.
E-Learning Provocateur
AUGUST 6, 2009
From the instructional designer’s point of view, the term “Analysis&# fulfils the “A&# in the ADDIE Model, which in turn forms the backbone of the Instructional Systems Design (ISD) process. What is analysis? Big Dog & Little Dog provide an excellent Instructional System Design Manual that covers analysis quite comprehensively. There’s no point launching into a frenzy of work unless you know why you’re doing it.
Learnnovators
MAY 3, 2015
So far, the role of L&D has been to identity existing skill gaps, design training programs to bridge the gaps, and get supervisors or the individuals concerned to nominate themselves for the training, attend the “requisite” training and get back to work and be efficient. We know how obsolete and redundant that matrix is in today’s context. In theory, we know this is what will work in the long run. How do we know everyone has learned?
CLO Magazine
AUGUST 29, 2018
For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. But how do you meet that challenge? Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. Consultancies and think tanks have made it clear: To compete today, companies must rely on critical-thinking experts sharing insights.
Talented Learning
MAY 3, 2017
If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. We founded this blog to research the industry and provide fiercely independent reporting and analysis of learning for measurable business impact. One of those opportunities was with SpongeUK , where I explained how LMS innovation is helping businesses create new revenue streams.
ID Reflections
MAY 15, 2010
What type of IT support or technology do you need? Who is the business client? Whose buy-in do you require to ensure that there is post-rollout support provided to the learners? Duly referring to the course design document, the audience analysis made, I began drafting the storyboards. Will this solve the business problem? What is/are the business need(s) that it aims to fulfill? What has the learner analysis revealed?
Learnnovators
FEBRUARY 17, 2014
ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Just ask anyone you know “where did your greatest learning occur?”
Talented Learning
JUNE 29, 2019
Why Do Engagement Metrics Matter? In 2008, independent think tank Institute for the Future published a groundbreaking analysis, “ Engagement Economy: The Future of Massively Scaled Collaboration and Participation.” Business Implications. However, we do recommend that customer-focused professionals consider three broader engagement metrics. Therefore, it’s important to know just how “sticky” your customers are.
Talented Learning
MARCH 17, 2020
Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. But now, more companies also extract both predictive and prescriptive intelligence from customer and business data.
Petra Mayer
JULY 3, 2019
Business Goals. Analysis of the information. Simplified Analysis Spreadsheet for your Feasibility Study. Above image is a very simplified example spreadsheet for your analysis. At this stage you will likely come across some gaps and open questions. Now it is time to find the answer to those gaps so you have a full understanding of how each of the potential solutions will match your needs. Costs for consultants hired to support the project.
Talented Learning
JULY 20, 2017
If you’ve ever crossed professional paths with me, you know I’m willing to talk learning tech shop with anyone — vendors, buyers and practitioners– anytime, anywhere in the world. Every day I meet new experts and exchange ideas about what’s good, bad and ugly in the world of learning technology. It is a logical follow-up to the forward-looking LMS market analysis I published earlier this year. Are training revenues the lifeblood of your business?
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