Customer Engagement Metrics: What Marketers Can Teach Learning Pros
JUNE 29, 2019
Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? In 2008, independent think tank Institute for the Future published a groundbreaking analysis, “ Engagement Economy: The Future of Massively Scaled Collaboration and Participation.” In other words, according to Gallup research , engagement metrics matter. Business Implications. 3 Powerful Engagement Metrics.